
最新のGenesys GCX-ARCのPDFと問題集で(2023)無料試験問題解答
あなたを合格させるGenesys Cloud CX GCX-ARC試験問題集で2023年12月21日には62問あります
質問 # 28
Which of the following feature is used to test the created flow before it goes live?
- A. Validate
- B. Publish
- C. Test
- D. Debug
正解:C
質問 # 29
What is the maximum prompt file size you can upload?
- A. 50 MB
- B. 25 MB
- C. 20 MB
- D. 10 MB
正解:B
質問 # 30
Select all the required parameters for configuring the Salesforce data actions. (Choose three.)
- A. Access ID
- B. Username
- C. Password
- D. Token
- E. ARN Number
正解:B、C、D
質問 # 31
The interaction may not route properly if the default language skill is not selected.
- A. True
- B. False
正解:A
質問 # 32
Select all the sections available to configure the global settings for a newly created flow. (Choose five.)
- A. Supported Languages
- B. Dependencies
- C. Event Handling
- D. Prompts
- E. Menus
- F. Actions
- G. Data
- H. Speech Recognition
正解:A、B、C、F、G
質問 # 33
Select the percentage that indicates a High level in the flow size.
- A. 0
- B. 1
- C. 2
- D. 3
正解:C
質問 # 34
Which speech recognition feature is enabled by default for new Inbound call flows?
- A. Complete match timeout
- B. Company Directory speech recognition
- C. Enable speech recognition for the entire flow
- D. Incomplete match timeout
正解:B
質問 # 35
Which of the following selects the interaction path and enhances the caller's experience before agent assignment?
- A. Flow
- B. Prompts
- C. DTMF
- D. IVR
正解:B
質問 # 36
You are the administrator of a contact center and assigned to advertise an upcoming product to your customers. Choose all the correct options for this scenario. (Choose two.)
- A. Use an outbound campaign to promote the product.
- B. Use the data tables feature for advertising the product.
- C. Use the directory feature for advertising the product.
- D. Use the prompt feature to play the product details every time customer dials your contact center.
正解:A、D
質問 # 37
If the system exceeds the maximum number of actions run per-flow invocation, the flow enters error handling.
Which action is used for default error handling in this state if alternative actions are not configured?
- A. Disconnect
- B. Transfer to Flow
- C. Decision
- D. Jump to Menu
正解:A
質問 # 38
What browsers are supported for use with all Genesys Cloud features? (Choose two.)
- A. Avant
- B. Opera
- C. Safari
- D. Firefox
- E. Chrome
- F. Internet Explorer
正解:D、E
質問 # 39
You are creating an In-queue call flow and need to inform customers about the approximate time to connect to the agent. Select the correct action.
- A. Play Wait Time
- B. Approximate Wait Time
- C. Hold Music
- D. Play Estimated Wait Time
正解:D
質問 # 40
Select the container that holds an audio message and/or text-to-speech pairings on a "per language"basis.
- A. Flow
- B. Prompts
- C. DTMF
- D. IVR
正解:B
質問 # 41
Select the correct format for a literal string expression for the following sentence: He said, "I will schedule the meeting for the specific time zone with AM/PM settings".
- A. "He said, /" I will schedule the meeting for the specific time zone with AM // PM settings/""
- B. He said, I will schedule the meeting for the specific time zone with AM \\ PM settings\
- C. "He said, \" I will schedule the meeting for the specific time zone with AM \\ PM settings\""
- D. "He said, \' I will schedule the meeting for the specific time zone with AM \\ PM settings\'"
正解:C
質問 # 42
When you delete a flow, it removes only the current version of the flow.
- A. True
- B. False
正解:A
質問 # 43
When creating a schedule, which of these frequency types are available for the Repeating event feature?
(Choose four.)
- A. Daily
- B. Hourly
- C. Quarterly
- D. Yearly
- E. Monthly
- F. Weekly
正解:A、D、E、F
質問 # 44
To create, configure, and publish __________ call flow(s), an admin must have at least one contactlist and one wrap-up code configured.
- A. Outbound
- B. Secure
- C. In-Queue
- D. Inbound
正解:D
質問 # 45
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GCX-ARC問題集はGenesys Cloud CX認証済み試験問題と解答:https://www.jpntest.com/shiken/GCX-ARC-mondaishu
GCX-ARC無料試験学習ガイド!(更新された62問あります):https://drive.google.com/open?id=1OhjXy4XNw5Vk3y5UbN3dP6eJA3KhOua1