最新のGenesys GCX-ARCのPDFと問題集で(2023)無料試験問題解答 [Q28-Q45]

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最新のGenesys GCX-ARCのPDFと問題集で(2023)無料試験問題解答

あなたを合格させるGenesys Cloud CX GCX-ARC試験問題集で2023年12月21日には62問あります

質問 # 28
Which of the following feature is used to test the created flow before it goes live?

  • A. Validate
  • B. Publish
  • C. Test
  • D. Debug

正解:C


質問 # 29
What is the maximum prompt file size you can upload?

  • A. 50 MB
  • B. 25 MB
  • C. 20 MB
  • D. 10 MB

正解:B


質問 # 30
Select all the required parameters for configuring the Salesforce data actions. (Choose three.)

  • A. Access ID
  • B. Username
  • C. Password
  • D. Token
  • E. ARN Number

正解:B、C、D


質問 # 31
The interaction may not route properly if the default language skill is not selected.

  • A. True
  • B. False

正解:A


質問 # 32
Select all the sections available to configure the global settings for a newly created flow. (Choose five.)

  • A. Supported Languages
  • B. Dependencies
  • C. Event Handling
  • D. Prompts
  • E. Menus
  • F. Actions
  • G. Data
  • H. Speech Recognition

正解:A、B、C、F、G


質問 # 33
Select the percentage that indicates a High level in the flow size.

  • A. 0
  • B. 1
  • C. 2
  • D. 3

正解:C


質問 # 34
Which speech recognition feature is enabled by default for new Inbound call flows?

  • A. Complete match timeout
  • B. Company Directory speech recognition
  • C. Enable speech recognition for the entire flow
  • D. Incomplete match timeout

正解:B


質問 # 35
Which of the following selects the interaction path and enhances the caller's experience before agent assignment?

  • A. Flow
  • B. Prompts
  • C. DTMF
  • D. IVR

正解:B


質問 # 36
You are the administrator of a contact center and assigned to advertise an upcoming product to your customers. Choose all the correct options for this scenario. (Choose two.)

  • A. Use an outbound campaign to promote the product.
  • B. Use the data tables feature for advertising the product.
  • C. Use the directory feature for advertising the product.
  • D. Use the prompt feature to play the product details every time customer dials your contact center.

正解:A、D


質問 # 37
If the system exceeds the maximum number of actions run per-flow invocation, the flow enters error handling.
Which action is used for default error handling in this state if alternative actions are not configured?

  • A. Disconnect
  • B. Transfer to Flow
  • C. Decision
  • D. Jump to Menu

正解:A


質問 # 38
What browsers are supported for use with all Genesys Cloud features? (Choose two.)

  • A. Avant
  • B. Opera
  • C. Safari
  • D. Firefox
  • E. Chrome
  • F. Internet Explorer

正解:D、E


質問 # 39
You are creating an In-queue call flow and need to inform customers about the approximate time to connect to the agent. Select the correct action.

  • A. Play Wait Time
  • B. Approximate Wait Time
  • C. Hold Music
  • D. Play Estimated Wait Time

正解:D


質問 # 40
Select the container that holds an audio message and/or text-to-speech pairings on a "per language"basis.

  • A. Flow
  • B. Prompts
  • C. DTMF
  • D. IVR

正解:B


質問 # 41
Select the correct format for a literal string expression for the following sentence: He said, "I will schedule the meeting for the specific time zone with AM/PM settings".

  • A. "He said, /" I will schedule the meeting for the specific time zone with AM // PM settings/""
  • B. He said, I will schedule the meeting for the specific time zone with AM \\ PM settings\
  • C. "He said, \" I will schedule the meeting for the specific time zone with AM \\ PM settings\""
  • D. "He said, \' I will schedule the meeting for the specific time zone with AM \\ PM settings\'"

正解:C


質問 # 42
When you delete a flow, it removes only the current version of the flow.

  • A. True
  • B. False

正解:A


質問 # 43
When creating a schedule, which of these frequency types are available for the Repeating event feature?
(Choose four.)

  • A. Daily
  • B. Hourly
  • C. Quarterly
  • D. Yearly
  • E. Monthly
  • F. Weekly

正解:A、D、E、F


質問 # 44
To create, configure, and publish __________ call flow(s), an admin must have at least one contactlist and one wrap-up code configured.

  • A. Outbound
  • B. Secure
  • C. In-Queue
  • D. Inbound

正解:D


質問 # 45
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GCX-ARC問題集はGenesys Cloud CX認証済み試験問題と解答:https://www.jpntest.com/shiken/GCX-ARC-mondaishu

GCX-ARC無料試験学習ガイド!(更新された62問あります):https://drive.google.com/open?id=1OhjXy4XNw5Vk3y5UbN3dP6eJA3KhOua1

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