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準備CIS-SPM問題解答無料更新には100%試験合格保証 [2024]
質問 # 36
When creating a project from demand, what related records are moved and copied upon Project Creation?
- A. Idea and Demand.
- B. Cost Plan and Assessment.
- C. Resource Plan and Cost Plan.
- D. Resource Plan and Change Requests.
正解：C
解説：
Explanation
According to the Create a customer project from a demand document, when creating a project from demand, the resource plan and the cost plan are moved and copied upon project creation. The resource plan defines the resources required for the project, and the cost plan defines the estimated and actual costs for the project. The other options are not correct, as they are not related records that are moved and copied upon project creation.
The change requests, the idea, and the demand are not moved or copied to the project, but they are linked to the project as references. The assessment is not a record that is associated with the project, but with the demand.
質問 # 37
If a sub-project and parent project have different project currencies, this property should be set to true for cost roll-ups.
- A. com.snc.project.multicurrency.rollup_if_different
- B. com.snc.project.rollup_project_start_date
- C. com.snc.project.calculate_roi
- D. com.snc.project.copy.additional_attributes
正解：A
解説：
Explanation
According to the ServiceNow documentation1, this property controls whether the cost roll-ups are performed when a sub-project and parent project have different project currencies. If this property is set to true, then the system converts the sub-project currency to the parent project currency using the exchange rate table and performs the cost roll-ups. If this property is set to false, then the system does not perform the cost roll-ups for sub-projects with different currencies.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
質問 # 38
Which property controls the changes in cost and resource plans with respect to the change in the start date of a demand or project?
- A. 'Enable altering of planned date for task in WIP/Closed'.
- B. 'Rollup project start date from tasks'.
- C. 'Calculate ROI percentage based on a project's estimated cost and its net value'.
- D. 'Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change'.
正解：D
解説：
Explanation
According to the ServiceNow documentation1, this property controls whether the start dates of the resource plan, cost plan, and benefit plan are automatically updated when the start date of the demand or project is changed. If this property is set to true, then the plans will be shifted by the same number of days as the demand or project start date change. If this property is set to false, then the plans will not be affected by the demand or project start date change.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
質問 # 39
What minimum role is required to assign a time sheet policy to a user?
- A. timecard_admin.
- B. It is not possible to assign a time sheet policy to a user.
- C. ppm_admin.
- D. it_project_manager.
正解：A
解説：
Explanation
According to the web search results1, the timecard_admin role is the minimum role that is required to assign a time sheet policy to a user. A time sheet policy is a rule that controls the creation and operation of time sheets for resources who log time against work items. The timecard_admin role can create and modify time sheet policies, time sheet groups, and time sheet periods, as well as approve time sheets or submit time cards on behalf of team members. The other options are incorrect because:
A: ppm_admin: The ppm_admin role is a higher-level role that can access all Project and Portfolio Management modules and features, but it is not the minimum role required for assigning a time sheet policy to a user2.
C: it_project_manager: The it_project_manager role can create and manage projects, but not assign time sheet policies to users3.
D: It is not possible to assign a time sheet policy to a user: This is false, as it is possible to assign a time sheet policy to a user by using the Time Sheet Policy field on the User form4.
1: 3 2:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/ref
質問 # 40
The project property to update actual effort from time card is controlled at what level?
- A. Application Level (Global).
- B. Project Level.
- C. Program Level.
- D. Portfolio Level.
正解：B
解説：
Explanation
According to the ServiceNow documentation1, the project property to update actual effort from time card is controlled at the project level. This property is called Update actual effort from time card and it determines if the Actual effort field on the Dates tab should be updated based on the hours entered from time cards for the project. If set to Yes, the Actual effort field is read-only on the Project and Project Task forms. If set to No, the Actual effort field is editable on the Project and Project Task forms.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
質問 # 41
What is the first step in the process when configuring Portfolio Planning to work with ServiceNow Project Portfolio Management?
- A. Create custom mapping configurations.
- B. Create an alignment integration.
- C. Generate default mapping configurations.
- D. Create personalized portfolio plans.
正解：C
解説：
Explanation
According to the Portfolio Planning document, the first step in the process when configuring Portfolio Planning to work with ServiceNow Project Portfolio Management is to generate default mapping configurations. This step creates the default mappings between the Portfolio Planning fields and the ServiceNow Project Portfolio Management fields. The other options are not correct, as they are not the first step in the process. Creating an alignment integration is the second step, creating custom mapping configurations is the third step, and creating personalized portfolio plans is the fourth step.
質問 # 42
If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?
- A. timecard_admin.
- B. activity_admin.
- C. approval_admin.
- D. form_admin.
正解：A
解説：
Explanation
According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:
A: activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.
C: form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.
D: approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/ref
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/con
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Ap
質問 # 43
As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?
- A. Incidents, Problems, Change.
- B. Stories, Vulnerability Tasks, Enhancements.
- C. Project, Defect, Requests.
- D. Decision, Risk, Requirements.
正解：D
解説：
Explanation
According to the ServiceNow documentation1, a demand manager can view and edit the following artifacts from a demand:
Decision: A decision that affects the demand or its outcome2.
Risk: A risk that could impact the demand or its outcome3.
Requirement: A requirement that defines the scope or functionality of the demand4.
The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
質問 # 44
What features are not included in a teamspace application but can be added in teamspace settings? Choose 2 answers
- A. Idea
- B. Project
- C. Demand Assessments
- D. Workbench configuration
正解：A、C
解説：
Explanation
According to the Teamspaces document, features such as idea and demand assessments are not included in a teamspace application by default, but can be added in teamspace settings. Idea is a feature that allows users to submit and vote on ideas for new or improved products, services, or processes. Demand assessments are a feature that allows users to evaluate the demands based on various criteria, such as strategic alignment, risk, and return on investment. The other options are not correct, as they are features that are included in a teamspace application by default. Workbench configuration is a feature that allows users to customize the workbench for the teamspace. Project is a feature that allows users to create and manage projects within the teamspace.
質問 # 45
If a lens has four entities, which entity within the lens structure would not have a parent reference?
- A. Top-level entity
- B. Third-level entity
- C. Second-level entity
- D. Bottom entity
正解：A
解説：
Explanation
According to the ServiceNow documentation1, a lens is a hierarchical structure that consists of entities and relationships. An entity is a data object that represents a business concept, such as a project, a demand, or a resource. A relationship is a link between two entities that defines how they are connected. A lens can have up to four levels of entities, each with a parent reference to the entity above it, except for the top-level entity, which has no parent reference. The top-level entity is the root of the lens and defines its scope and type. For example, a project lens has a project as the top-level entity, and a demand lens has a demand as the top-level entity.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/c
質問 # 46
Use this table to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace.
- A. pm_toplevel_project
- B. project_template_config
- C. pm_project
- D. pm_home_page_config
正解：D
解説：
Explanation
According to the ServiceNow documentation1, the pm_home_page_config table is used to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace. The other tables are used for different purposes:
pm_project: Stores information about projects2.
pm_toplevel_project: Stores information about top-level projects3.
project_template_config: Stores information about project templates.
質問 # 47
When can a user choose from multiple rate types for their work, while logging a time card?
- A. Only one (1) rate type can apply
- B. Only if the capability is enabled in the Time Sheet Policies
- C. Only if this capability is enabled in the Project Record
- D. Only if the capability is enabled in the Project Preferences
正解：B
解説：
Explanation
According to the Using rate types and labor rate cards document, a user can choose from multiple rate types for their work, while logging a time card, only if the capability is enabled in the Time Sheet Policies. This capability allows users to select different rate types for different tasks, such as standard, overtime, or travel.
The other options are not correct, as they are not the places where the capability can be enabled. The Project Record is used to create and update project details, such as name, description, and state. The Project Preferences are used to set the default values for project fields, such as number, type, and priority. The option C is not correct, as more than one rate type can apply if the capability is enabled.
質問 # 48
Which stage of the Now Create methodology includes Transition, Mobilize, Prepare and Conduct?
- A. Transition
- B. Initiate
- C. Prepare
- D. Close
正解：A
解説：
Explanation
The Transition stage of the Now Create methodology includes the activities of Transition, Mobilize, Prepare and Conduct. This stage is focused on transitioning the solution from development to production, mobilizing the stakeholders for the go-live, preparing the environment and data for the launch, and conducting the final testing and validation. You can find more information about the Transition stage in the Now Create ebook or the Project Methodology website for ServiceNow.
質問 # 49
Which statement defines the Project Workspace?
- A. A central location for creating and managing projects
- B. A central location transform the navigation of lists and forms into an interactive graphical experience
- C. A central location to view of all projects in a portfolio to prioritize work
- D. A central location for viewing and assessing business demands
正解：A
解説：
Explanation
According to the ServiceNow documentation1, the Project Workspace is a central location for creating and managing projects. It provides a graphical interface that allows users to view and edit project information, such as tasks, resources, risks, issues, and dependencies. The Project Workspace also enables users to collaborate with team members and stakeholders, track project progress, and generate reports.
The other options are incorrect because:
A: A central location to view of all projects in a portfolio to prioritize work: This describes the Portfolio Workbench, not the Project Workspace2.
C: A central location transform the navigation of lists and forms into an interactive graphical experience: This describes the Lens, not the Project Workspace3.
D: A central location for viewing and assessing business demands: This describes the Demand Workbench, not the Project Workspace.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-managem
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/c
:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
質問 # 50
To set up a group for selection in a resource plan, the group record needs to include which role?
- A. resource_manager
- B. pps_resource
- C. itil
- D. it_project_user
正解：B
解説：
Explanation
According to the Assigning Resource Roles document, to set up a group for selection in a resource plan, the group record needs to include the pps_resource role. This role grants access to the Resource Management application and allows the group members to view and update their resource allocations. The other options are not correct, as they are not required for a group to be selected in a resource plan. The it_project_user role grants access to the Project Portfolio Management application and allows the user to create and update projects. The itil role grants access to the ITIL application and allows the user to manage incidents, problems, and changes. The resource_manager role grants access to the Resource Management application and allows the user to manage resource plans and allocations.
質問 # 51
What is the default table that stores the idea categories that a user can select from when submitting an idea?
- A. im_module
- B. dmn_demand
- C. im_idea_core
- D. im_category
正解：D
解説：
Explanation
According to the Category Configuration document, the default table that stores the idea categories that a user can select from when submitting an idea is im_category. This table contains the predefined categories for ideas, such as Business Process, Customer Service, or IT Service. The other options are not correct, as they are not the tables that store the idea categories. The dmn_demand table stores the demand records that are created from the approved ideas. The im_module table stores the idea modules that are used to group ideas by different criteria. The im_idea_core table stores the core fields of the idea records.
質問 # 52
Which demand category would a demand manager select, if they need to create an enhancement?
- A. Change
- B. Operational
- C. Defect
- D. Strategic
正解：B
質問 # 53
The Project management application supports two types of external dependencies. What are they?
Choose 2 answers
- A. Hard Dependency.
- B. Milestone Dependency.
- C. Soft Dependency.
- D. Change Dependency.
- E. Task Dependency.
正解：A、C
解説：
Explanation
The Project Management application supports two types of external dependencies: hard dependency and soft dependency. A hard dependency is a dependency that must be met before a task can start or finish. A soft dependency is a dependency that is preferred but not mandatory for a task to start or finish. You can find more information about these dependency types in the Product Documentation for ServiceNow.
質問 # 54
If the 'Move project for WIP projects' property is enabled, project tasks associated with the project are also moved, except for tasks in which of the following states?
Choose 2 answers
- A. Work in Progress
- B. Open
- C. Pending
- D. Closed
正解：A、D
解説：
Explanation
According to the Planning Console document, if the 'Move project for WIP projects' property is enabled, project tasks associated with the project are also moved, except for tasks in the Work in Progress or Closed states. The other options are not correct, as tasks in the Pending or Open states are moved along with the project.
質問 # 55
When copying a source project to a target project, what fields are copied by default?
Choose 3 answers
- A. State
- B. Number.
- C. Duration fields.
- D. Planned dates.
- E. Short description.
正解：C、D、E
質問 # 56
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