試験準備には欠かさないトップクラスのSalesforce Salesforce-Certified-Administrator試験学習ガイド練習問題最新版
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Salesforceは、企業が顧客のやり取り、販売、マーケティング、顧客サービスを管理するのに役立つ主要な顧客関係管理（CRM）ソフトウェアです。 Salesforce Certified Administrator認定試験は、管理者としてSalesforceと協力する専門家の知識とスキルをテストするように設計されています。この認定は、Salesforce Administrationの専門知識の業界に認識されている検証です。
質問 # 108
Dream house realty needs to use consistent picklist values in the category field on accounts and cases, with values respective to record types.
Choose 2 options
- A. Multi-select picklist
- B. Dependent picklist
- C. Global picklist
- D. Custom picklist
正解：B、C
解説：
Explanation
Dependent picklist and global picklist are two options that can be used to meet this requirement. Dependent picklist allows users to create a conditional relationship between two picklist fields, where the available values in onefield depend on the value selected in another field. Global picklist allows users to create a set of picklist values that can be shared across multiple fields and objects, ensuring consistent values and reducing maintenance. References:
https://help.salesforce.com/s/articleView?id=sf.fields_about_dependent_picklists.htm&type=5https://help.salesfo
質問 # 109
A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is.
Which tool should an administrator use to accomplish this?
- A. Data Import Wizard
- B. Mass Transfer Tool
- C. Dataloader.io
- D. Data Loader
正解：B
解説：
Explanation
The mass transfer tool allows you to transfer up to 250 records at a time from one user to another user while keeping the existing team members intact. You can access this tool from Setup by entering Mass Transfer Records in the Quick Find box. References:
https://help.salesforce.com/s/articleView?id=sf.mass_transfer_overview.htm&type=5
質問 # 110
Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.
Which automation solution should an administrator use to meet this request?
- A. Workflow Field Update
- B. Process Builder
- C. Lightning Web Component
- D. Approval Process
正解：B
質問 # 111
Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals.
the administrator configure to help with these issues?
- A. Einstein Search Personalization Einstein Lead Scoring
- B. Einstein Opportunity Scoring
- C. Einstein Activity Capture
正解：B
質問 # 112
The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.
Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?
Choose 2 answers
- A. Customize Application permission
- B. Marketing user feature license
- C. Create and Edit for Campaign Member
- D. Edit permission for campaigns
正解：B、D
質問 # 113
What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist?
Choose 2 answers
- A. Any list view based on the custom field is deleted.
- B. There will be no data loss with use of a global value set.
- C. Auto updates will be made to Visualforce references to prevent data loss.
- D. Assignment and escalation rules may be affected.
正解：A、D
解説：
Explanation
Two data loss considerations when changing a custom field type from Text to Picklist are:
Assignment and escalation rules may be affected, because the values in the picklist may not match the values that were previously entered in the text field, and the rules may not trigger as expected.
Any list view based on the custom field is deleted, because the filter criteria for the list view may not be valid for the new field type, and the list view cannot be displayed. There will be no data loss with use of a global value set or auto updates to Visualforce references, because these are not related to changing a custom field type from Text to Picklist. References:
https://help.salesforce.com/s/articleView?id=sf.fields_changing_type_considerations.htm&type=5
質問 # 114
A user at Universal Containers left the company. The administrator needs to create new user for their replacement, but they have assigned all available users licenses.
What should the administrator do to free upusers licenses for the new users?
- A. Freeze former employees user record.
- B. Delete former employees user record.
- C. Deactivate the former employees user record.
- D. Change the formers users record to the new user.
正解：C
解説：
Explanation
To free up user licenses for new users, the administrator should deactivate the former employees user record.
This will prevent them from logging in and using Salesforce resources, but preserve their historical activities and data. Deleting or freezing user records will not release userlicenses.
References:https://help.salesforce.com/s/articleView?id=sf.admin_usermgmt_licensing.htm&type=5
質問 # 115
Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage.
Which three options should the administrator use to address this need?
Choose Three answers
- A. Use Validation Rules.
- B. Use Flow to mark fields required.
- C. Enable guided selling.
- D. Mark fields required on the page layout.
- E. Configure Opportunity Path.
正解：A、C、D
解説：
Explanation
Guided selling, validation rules, and required fields on the page layout are three options that can be used to ensuresales reps fill out key fields when working on an opportunity through the process. Guided selling allows administrators to add prompts and guidance at each stage of the path to help reps move forward with confidence. Validation rules allow administrators to enforce data quality and business logic by preventing reps from saving records that do not meet certain criteria. Required fields on the page layout allow administrators to make certain fields mandatory for reps to enter before saving records. Configuring opportunity path can help reps visualize and update key fields at each stage, but it does not make them required or prevent them from moving forward without entering them. Using flow to mark fields required is not possible because flows cannot modify page layouts or field properties. References:
https://help.salesforce.com/s/articleView?id=sf.path_guided_selling.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5https://help.salesforce.com/s/article
質問 # 116
The administrator at Cloud Kicks writes an assignment rule to send all cases created via email or the web to the Automated Cases Queue Any manually created cases should be owned by the agent creating them, however, the manually created cases now show the administrator as the owner.
What will the administrator find when troubleshooting this issue?
- A. An escalation rule is changing the case owner on case creation
- B. The Assignment Rule checkbox is selected by default.
- C. The Owner field is missing on the webform and email template.
- D. Another assignment rule is giving ownership to the administrator
正解：B
解説：
Explanation
The Assignment Rule checkbox is a checkbox that appears on manual case creation pages when assignment rules are definedfor cases. The Assignment Rule checkbox determines whether or not to apply assignment rules to manually created cases. If the Assignment Rule checkbox is selected by default, then any manually created cases will be assigned according to assignment rules instead of being owned by the agent creating them. To prevent this from happening, an administrator can either deselect the Assignment Rule checkbox when creating cases manually; or change the default setting for this checkbox under setup by selecting or deselecting Use active assignment rules by default.
References:https://help.salesforce.com/s/articleView?id=sf.customize_casesupport_assign.htm&type=5
質問 # 117
Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.
Which three password policies should an administrator configure?
Choose 3 answers
- A. Password complexity requirements
- B. Number of days until expiration
- C. Maximum invalid login attempts
- D. Prohibited password values
- E. Require use of Password Manager App
正解：A、B、C
解説：
Explanation
Maximum invalid login attempts, password complexity requirements, and number of days until expiration are three password policies that an administrator can configure to encourage employees to choose secure and appropriate passwords for their Salesforce accounts. Maximum invalid login attempts determines how many times a user can enter an incorrect passwordbefore being locked out of Salesforce. Password complexity requirements determine how complex a user's password must be based on criteria such as length, case sensitivity, alphanumeric characters, etc. Number of days until expiration determines how often users must change their passwords.
References:https://help.salesforce.com/s/articleView?id=sf.security_password_policies.htm&type=5
質問 # 118
Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring path for Opportunities.
Which is an important consideration for path configuration?
- A. Celebrations are unable to be added to a path.
- B. The Owner field can be edited in the key fields Panel.
- C. Kanban views for Path must be configured manually.
- D. Path can include guidance and key fields for each stage.
正解：D
質問 # 119
The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.
What tool should the administrator use?
- A. Auto-Response Rules
- B. Web-to-case
- C. Assignment Rules
- D. Email-to-Case
正解：C
解説：
Explanation
Assignment rules are tools that allow administrators to automatically route records to users or queues based on certain criteria. For example, an assignment rule can assign cases to different queues based on case priority, origin, type, or other fields. Assignment rules can be triggered when records are created manually, via email, web, or API. Assignment rules consist of multiple rule entries that define the criteria and actions for each assignment scenario. References:
https://help.salesforce.com/s/articleView?id=sf.customize_leadrules.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_casesupport_assign.htm&type=5
質問 # 120
Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage.
What should the administrator recommend?
- A. Web-to-Case
- B. SMS Response
- C. Omni-Channel
- D. Email-to-Case
正解：A
解説：
Explanation
Web-to-Case allows you to create cases from a form on your website.
References: https://help.salesforce.com/s/articleView?id=sf.customizesupport_web_to_case.htm&type=5
質問 # 121
An administrator is building a Lightning app and sees a message that a My Domain must be set up first.
What should the administrator take into consideration when enabling My Domain?
- A. A deployed My Domain is irreversible and renaming is unavailable.
- B. The URL instance for aMy Domain stays the same for every release
- C. Single sign-on must be disabled prior to implementing My Domain.
- D. The login for all internal and external users changes to the My Domain login
正解：D
解説：
Explanation
My Domain is a feature that allows administrators to create a custom domain name for their Salesforce org that replaces their instance URL (such as na35.salesforce.com). My Domain provides benefits suchas improved security; enhanced branding; faster navigation; access to Lightning components; etc. However, one of the considerations when enabling My Domain is that it changes how users log in to Salesforce - instead of using their instance URL login (suchas login.salesforce.com), they have to use their My Domain login (such as mydomain.my.salesforce.com). This applies to all internal and external users who access Salesforce via web browser or mobile app.
References:https://help.salesforce.com/s/articleView?id=sf.domain_name_overview.htm&type=5
質問 # 122
Universal Containers wants to provide reseller partners with discounted prices on the products they purchase.
How should an administrator configure this requirement?
- A. Build separate reseller partner products.
- B. Create a separate PriceBook for reseller partners.
- C. Add a Partner_Discount_c field to the Opportunity
- D. Use a different Opportunity record type.
正解：B
解説：
Explanation
A PriceBook is a feature that allows administrators to define different prices for the same products based on different criteria such as customer segment, region, channel, etc. For example, a PriceBook can provide reseller partners with discounted prices on the products they purchase compared to regular customers. A PriceBook consists of one or more PriceBook entries that specify the product ID, pricebook ID, list price, currency, and active status for each product-pricebook combination.
References:https://help.salesforce.com/s/articleView?id=sf.pricebook_overview.htm&type=5
質問 # 123
Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.
What should the administrator use to achieve this?
- A. Workflow Rules
- B. Case Rules
- C. Escalation Rules
- D. Assignment Rules
正解：D
解説：
Explanation
Assignment rules are tools that allow administrators to automatically route records to users or queues based on certain criteria. For example, an assignment rule can assign cases to different queues based on case priority, origin, type, or other fields. Assignment rules can be triggered when records are created manually, via email, web, or API. Assignment rules consist of multiple rule entries that define the criteria and actions for each assignment scenario. References:
https://help.salesforce.com/s/articleView?id=sf.customize_leadrules.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_casesupport_assign.htm&type=5
質問 # 124
An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variable for use later in the flow.
What flow element should the administrator add?
- A. Update Records
- B. Create Records
- C. Assignment
- D. Get Records
正解：D
解説：
Explanation
Get Records is a flow element that allows you to retrieve one or more records from an object that meet certain conditions and store them in a collection variable or a record variable for use later in the flow. You can also choose which fields from those records you want to store in variables. References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_data_getrecords.htm&type=5
質問 # 125
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Salesforce-Certified-Ministratorになるには、Salesforce-Certified-Ministrator認定試験に合格する必要があります。この試験は、105分で完了する必要がある60の複数選択の質問で構成されています。試験料は200ドルであり、認定を受けるには65％の合格スコアを達成する必要があります。認証は3年間有効であり、その後、資格情報を維持するために再認定する必要があります。
無料Salesforce Administrator Salesforce-Certified-Administrator試験問題：https://www.jpntest.com/shiken/Salesforce-Certified-Administrator-mondaishu
問題集練習試験問題学習ガイドはSalesforce-Certified-Administrator試験で使える：https://drive.google.com/open?id=1UUXc1Kdle0Qb76SHhX8bRZHHMDKSM_YX