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完全版Salesforce-Certified-Administrator練習テスト248別格な問題と解釈が待ってます。今すぐゲット！
質問 # 49
The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user's manager. The administrator has been tasked with creating an approval process.
Which are two considerations the administrator needs to review before setting up this approval process?
Choose 2 answers
- A. Populate the Manager standard field on the sales users' User Detail page.
- B. Configure twoseparate approval processes.
- C. Create a custom Discount field on the opportunity to capture the discount amount
- D. Allow the submitter choose the approver manually.
正解：B、C
解説：
Explanation
Discount is not a standard field on the Opportunity object, so you need to create a custom field to capture the discount amount or percentage for each opportunity. To set up an approval process where opportunity discounts over 30% need to be approved by the VP of sales, and any discounts above 10% need to be approved by the user's manager, you need to configure two separate approval processes with different entrycriteria based on the discount field value and different approvers based on their roles.
References:https://help.salesforce.com/s/articleView?id=sf.approvals_getting_started.htm&type=5
質問 # 50
Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity.
Where Should an administrator update the option in the picklist?
- A. Picklist value sets
- B. Record Type
- C. Fields and relationships
- D. Related lookup filters
正解：B
質問 # 51
The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status and owner.
What should an Administrator add to the dashboard to fulfil the request?
- A. Bucket column
- B. Dashboard Filter
- C. Dashboard component
- D. Combination Chart
正解：B
質問 # 52
Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.
How should the administrator improve on the current implementation?
- A. Edit the status choices directly on the record type.
- B. Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console.
- C. Reduce the number of case status values to five.
- D. Review which status choices are needed for each record type and create support processes for each that is necessary.
正解：D
質問 # 53
Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities.
What should an administrator configure to provide these insights?
- A. Campaign Influence
- B. Map Custom Lead Fields
- C. Campaign Hierarchy.
- D. List Email Activities
正解：A
質問 # 54
Cloud Kicks has asked the administrator to test a new screen flow that create contacts.
What are two key components of testing the flow?
Choose 2 answers
- A. Test the flow in a sandbox.
- B. Use Debug to test the flow in Flow Builder.
- C. Run the flow using it to create contacts.
- D. Set Up a flow interview to test the flow.
正解：B、C
解説：
Explanation
Running the flow using it to create contacts and using debug to test the flow in Flow Builder are two key components of testing a new screen flow that creates contacts. Running the flow allows the administrator to see how the flow behaves in real time and check for any errors or unexpected results. Debugging the flow allows the administrator to simulate how the flow runs with different inputs and outputs and check for any logic or syntax errors. Setting up a flow interview or testing the flow in a sandbox are not necessary for testing a screen flow that creates contacts. References:
https://help.salesforce.com/s/articleView?id=sf.flow_test.htm&type=5
質問 # 55
The standard Lead Rating field has picklist values of Hot, Warm, and Cold. A list of new leads was importance without errors even though several records had the value of Unrated in the Rating field.
How were these records added without error?
- A. The Restricted picklist checkbox was unchecked.
- B. Field-level security was set to Visible for all profiles.
- C. The Add to All Record Types checkbox was selected.
- D. A global picklist value set was used to populate the picklist.
正解：A
質問 # 56
Universal Containers wants to provide reseller partners with discounted prices on the products they purchase.
How should an administrator configure this requirement?
- A. Add a Partner_Discount_c field to the Opportunity
- B. Use a different Opportunity record type.
- C. Build separate reseller partner products.
- D. Create a separate PriceBook for reseller partners.
正解：D
質問 # 57
An administrator created a record trigger flow to update contacts.
How should the administrator reference the values of the active record the flow is running on?
- A. Use the $Record global variable.
- B. Use the {!Contact.Id} global variable.
- C. Use the Get Records element to find the Id.
- D. Use the {!Account.Id} record variable.
正解：A
解説：
Explanation
The $Record global variable allows you to reference the values of the active record the flow is running on.
References: https://help.salesforce.com/s/articleView?id=sf.flow_ref_global_variables.htm&type=5
質問 # 58
An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records.
What should the administrator do to control Delete access?
- A. Edit the profile for the users to remove Delete access from the objects.
- B. Create a new role that prevents Delete permissions from rolling up to the users.
- C. Create a new permission set that has Delete access deselected for the objects.
- D. Use a muting permission set with a permission set group to mute selected permissions.
正解：D
質問 # 59
The administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one user.
Which two options should an administrator use to meet this requirement?
Choose 2 answers
- A. Create a Permission Set
- B. Edit organization-wide defaults
- C. Assign permission set group to Users
- D. Add to manual sharing list
正解：C、D
質問 # 60
Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time.
How should an administrator create the dashboard without changing any sharing setting?
- A. Add a filter to the dashboard to filterthe opportunities by owner role.
- B. Update the dashboard to folder settings to manager for the sales reps role.
- C. Build individual dashboards for profiles that need to see the enterprise results.
- D. Create a dashboard with the running User set as someone who can see all Opportunities
正解：D
解説：
Explanation
Creating a dashboard with the running user set as someone who can see all opportunities is a way to create an enterprise-wide dashboard of all open opportunities in the pipeline without changing any sharing settings. The running user determines what data is displayed on the dashboard based on their access level and permissions; if the running user can see all opportunities, then the dashboard will show all opportunities regardless of who views it. Updating the dashboard folder settings to manager for the sales reps role does not create an enterprise-wide dashboard; it only controls who can access the dashboard folder, not what data is displayed on the dashboard. Adding a filter to the dashboard to filter the opportunities by owner role does not create an enterprise-wide dashboard either; it onlyshows opportunities owned by users in certain roles, not all opportunities. Building individual dashboards for profiles that need to see the enterprise results is not a feasible solution; it would require creating multiple dashboards for different profilesand maintaining them separately, which is inefficient and redundant.
References:https://help.salesforce.com/s/articleView?id=sf.dashboards_running_user.htm&type=5
質問 # 61
A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object.
How should an administrator provide proper access?
- A. Set Up Manual Sharing
- B. Create a new profile
- C. Assign a new role.
- D. Configure permission sets.
正解：D
解説：
Explanation
Permission sets are a flexible way to grant additional access to users without changing their profiles. To provide access to the lead object for a team of support users, create a permission set that includes the appropriate object and field permissions for leads, and then assign it to the users.
References:https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5
質問 # 62
Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message.
Which Solution Should be administrator suggest to meet this requirement?
- A. Prebuilt Auto-Responses.
- B. Prebuilt Email Templates.
- C. Prebuilt Flow Templates.
- D. Prebuilt Quick Texts
正解：A
質問 # 63
Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes required for sales users. Sales managers need to be able to move opportunities inti this stage without knowing the amount.
How should the administrator require this field during the negotiation stage for sales users but allow their managers to make changes?
- A. Configure a validation rule to meet the criteria.
- B. Create to formula field to fill in the field for managers.
- C. Assign the administrator profile to the managers.
- D. Make the field required for all users.
正解：A
解説：
Explanation
To require the Amount field during the negotiation stage for sales users but allow their managers to make changes, the administrator should configure a validation rule that checks if the user profile is not a sales manager, the stage is negotiation, and the amount is blank. This will prevent sales users from saving the record without entering an amount, but allow sales managers to do so. Making the field required for all users will not meet the requirement. Creating a formula field or assigning the administrator profile to the managers will not affect field requirement. References:
https://help.salesforce.com/s/articleView?id=sf.validation_rules_overview.htm&type=5
質問 # 64
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