[2022年09月28日] あなたを合格させる78950X無料最新問題集でAvaya練習テスト [Q35-Q54]

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[2022年09月28日] あなたを合格させる78950X無料最新問題集でAvaya練習テスト

無料でゲット!高評価Avaya 78950X試験問題集を今すぐダウンロード!


Avaya 78950X 認定試験の出題範囲:

トピック出題範囲
トピック 1
  • Apply the configuration steps for outbound features using Outbound Campaign Management Tool
  • Describe the ACCS deployment methods that relates to AAMS, WebLM and ACCS
トピック 2
  • Apply basic ACCS administration tasks and configure agent and supervisor privileges
  • Explain the ACCS license assignments
  • Generate and schedule reports
トピック 3
  • Explain the required IP Office configuration steps to integrate with ACCS
  • Explain the operation and benefits of the ACCS solution
トピック 4
  • Explain the steps required to troubleshoot the ACCS server by symptoms
  • Explain the business continuity requirements in a Campus Redundancy Environment
トピック 5
  • Describe the high-level configuration steps for Avaya Aura® Media Servers in a High Availability environment
  • Explain how to secure the links between ACCS and IP Office
トピック 6
  • Modify the sample application using Orchestration Designer
  • Describe Prompt Management component in ACCS
トピック 7
  • Explain the whole process of installing, configuring, maintaining and testing to bring the ACCS in a working state
  • Apply the configuration steps for multimedia features within ACCS

 

質問 35
Which statement is true about the Avaya GREP tool?

  • A. It is only used during the installation phase and should not be used on an active server.
  • B. It should only be used on an active system to capture real-time events.
  • C. It is only used to report on SIP related messages during low traffic periods.
  • D. It should be used on a PC to search log files that have been downloaded from Avaya Contact Center Select (ACCS).

正解: B

 

質問 36
Which type of activity code requires skillsets to be assigned?

  • A. Not Ready Reason code
  • B. Post Call Processing Reason code
  • C. Walk Away Reason code
  • D. Activity code

正解: D

 

質問 37
Which three skillset configuration data sets are parts of the sample data provisioned with Avaya Contact Center Select (ACCS)? (Choose three.)

  • A. OB_Skill1
  • B. Email_Skill1
  • C. Outbound_Skill1
  • D. Skill2
  • E. VM_Skill1

正解: A,D,E

 

質問 38
Which statement about the value of a global variable Is true?

  • A. It can only be changed by deleting and re-entering it.
  • B. It can be changed during a call if It is flagged as a wild variable.
  • C. It can only be changed in the variable editor.
  • D. It can be changed during a call using the assign command in a script.

正解: A

 

質問 39
The administrator needs to use the IP Office Manager to change some SIP settings on the IP Office. Which two steps must be taken to make the change effective? (Choose two.)

  • A. When the IP Office Manager application Is closed, the change will be effective.
  • B. The IP Office system may require a restart depending on the SIP settings changes.
  • C. The administrator must save configuration to transfer changes to the IP Office.
  • D. The administrator must execute the IP Office Manager save translations command

正解: C,D

 

質問 40
Which Contact Center component was previously using a combination of Active Directory -Lightweight Directory Services (AD-LDS) and Microsoft Access databases?

  • A. CCT
  • B. CCMS
  • C. CCMM
  • D. CCMA

正解: A

 

質問 41
Which three applications are included with the IP Office admin suite Installation? (Choose three.)

  • A. Avaya Grep
  • B. System Monitor
  • C. IP Office Platform Manager
  • D. IP Office Manager
  • E. System Status

正解: B,D,E

 

質問 42
A customer with Contact Center Multimedia (CCMM) installed needs to create, modify, and monitor outbound campaigns.
Which CCMM tool provides this functionality?

  • A. The outbound campaign Management Tool
  • B. The Multimedia Contact Manager
  • C. The CCMA
  • D. The E-mail Manager

正解: C

 

質問 43
Refer to the exhibit.

The SIP Gateway Manager Management Client is showing CTT Proxy is DISCONNECTED.
From the information in the exhibit, what is the root cause of this problem?

  • A. The SIP Ext allocated for Avaya Contact Center Select (ACCS) has the Login code incorrectly set.
  • B. The system password does not match between IP Office and WebLM.
  • C. The TAPI/DevLink3 is not checked in Security Settings.
  • D. The service password in IP Office does not match in ACCS.

正解: C

 

質問 44
Which two statements about Campus Business Continuity are true? (Choose two.)

  • A. The active and standby servers must be in the same location and network subnet using static IP addresses.
  • B. The active and standby Avaya Contact Center Select (ACCS) must be visualized on the same VMware host servers.
  • C. To support Business Continuity resiliency, the Avaya Contact Center Select (ACCS) agents must each have an associated Windows domain user account in the same Windows domain as the active and standby servers.
  • D. The active and standby Avaya Contact Center Select (ACCS) servers are in different network subnets and/or campus locations.

正解: B

 

質問 45
Which two statements about the Avaya Contact Center Select (ACCS) skillset are true? (Choose two.)

  • A. Skillsets are referenced in both application flows and scripts.
  • B. Skillsets are only used for reporting purposes.
  • C. A skillset is a group of activity codes used for reporting purposes.
  • D. A skillset is group of agents whose skills are similar.

正解: A,C

 

質問 46
Which two tasks must be completed before starting the WebLM Software Appliance deployment? (Choose two.)

  • A. Verify that the Avaya Contact Center Select (ACCS) Software Appliance has been deployed
  • B. Download the WebLM Software Appliance from PLDS-
  • C. Mount the Avaya Contact Center Select (ACCS) DVD on the VMware server.
  • D. Log into the vCenter or vSphere.

正解: C,D

 

質問 47
What are the high level configuration requirements for Avaya Aura Media Server (AAMS) HA?

  • A. The Replication account setup must be different between Primary and Backup AAMS.
  • B. Enable High Availability should only be selected on the Primary AAMS.
  • C. The UUID from Backup AAMS should be selected for use on Primary AAMS.
  • D. The UUID from Primary AAMS should be selected for use on Backup AAMS.

正解: D

 

質問 48
In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, which steps will allow an individual service to be stopped and started?

  • A. Enter the advanced password, right click on the service and select end process.
  • B. Right click on the service and select restart.
  • C. Enter the advanced password, right click on the service and select restart.
  • D. Right click on the service and select reboot.

正解: C

 

質問 49
What are the two locations where a historical report can be saved? (Choose two.)

  • A. In a Group folder
  • B. In the Scheduled Events folder
  • C. In the Public Report Templates folder
  • D. In the Private Report Templates folder

正解: A,D

 

質問 50
The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com.
When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)

  • A. Administer the ACCS system SIP Domain to match the IP Office.
  • B. Verify that SIP Registrar Enable is configured in the IP Office VoIP settings.
  • C. Change the IP Office SIP Domain to match the ACCS system.
  • D. Verify SIP trunks are available for the ACCS integration.

正解: B,C

 

質問 51
Which two are requirements for the SIP Extension on the IP Office system? (Choose two.)

  • A. The SIP extension type must be H.323.
  • B. "Call Waiting On" must be enabled to allow the system to handle more than one call at a time.
  • C. A single SIP extension is required for integration between IP Office and Avaya Contact Center Select (ACCS).
  • D. The SIP extension must be In the same number range as the agent telephone numbers.

正解: C,D

 

質問 52
Information in the Avaya Contact Center Select (ACCS) historical database Is summarized into interval, daily, weekly, and monthly summaries.
If the current time is 8:05 AM, when could the first interval report be created that would include current activity?

  • A. Any time after 8:05 AM
  • B. After 9:00 AM
  • C. After midnight
  • D. After 8:15 AM

正解: B

 

質問 53
Which three certificates are needed by the Avaya Contact Center Select (ACCS) server for TLS transport for the Voice proxy and CTI link? (Choose three.)

  • A. A signed certificate in .crt format
  • B. A CA root certificate from Private or Public CA
  • C. A signed certificate in .p12 format
  • D. A CA root from IP Office server
  • E. A signed certificate in .pl2 format

正解: B,C,D

 

質問 54
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