[2023年更新]5V0-62.22まとめセット試験ガイド練習からあなたの5V0-62.22試験を合格させます！
準備5V0-62.22試験2023年最新のVMware Certified Specialist無制限62問題
VMware Workspace One 21.x UEMトラブルシューティングスペシャリスト試験は、VMware Workspace OneとVMware AirWatchプラットフォームの両方に関する個人の技術的知識を測定します。この試験では、展開、構成、および統一エンドポイント管理（UEM）ソリューションに関連する問題をトラブルシューティングする能力に関する個人の理解を評価します。候補者は、基礎となるアーキテクチャ、トラブルシューティングツール、およびプラットフォームのパフォーマンスに関連する問題を解決するために使用される技術を理解する必要があります。
VMware 5V0-62.22認定試験は、候補者がVMware Workspace Oneプラットフォームとそれに関連するトラブルシューティング方法論を深く理解する必要がある専門レベルの試験です。この認定試験は、デバイス管理、アプリケーション管理、自動化、セキュリティに関連する問題のトラブルシューティングの経験がある専門家を対象としています。 VMware 5V0-62.22認定試験に合格した候補者は、VMware Workspace 1つの21.x UEMトラブルシューティングスペシャリストとして認識されます。
質問 # 27
A VMware Workspace ONE administrator is managing a fleet of console
Which step would assist in troubleshooting this problem?
- A. Workspace ONE UEM Console Request Debug Log
- B. Android SDK and do a tcpdump
- C. Network traffic tools to capture Android traffic
- D. xCode to extract the device debug log
正解：C
解説：
Explanation
The step that would assist in troubleshooting this problem is using network traffic tools to capture Android traffic. Network traffic tools, such as Wireshark or Fiddler, can capture and analyze the network packets sent and received by the Android devices3. This can help identify any errors, delays, or anomalies in the communication between the devices and the console. Network traffic tools can also show the HTTP headers and body of the requests and responses, which can provide more information about the device status and configuration.
質問 # 28
New information security requirements were put in place where remote access of any device must have a user present, and the user must consent to many of the remote actions Which VMware Workspace ONE Assist Agent mode will meet this requirement?
- A. COPE
- B. User Secure
- C. Unattended
- D. Attended
正解：D
解説：
Explanation
The VMware Workspace ONE Assist Agent mode that will meet this requirement is Attended Mode. Attended Mode is a mode that requires user consent and presence for remote sessions. The user can see and control the remote session, and can also pause or end it at any time for enhanced privacy2. Attended Mode also allows the user to approve or deny many of the remote actions, such as file transfer, command execution, or device information access2.
質問 # 29
After updating a configuration in Workspace ONE UEM, the administrator notices that it takes 24 hours for the value to reflect correctly within the console. The administrator understands that Memcached is holding this value in memory Which action would cause the value to update immediately?
- A. Flushing the cache via the Workspace ONE UEM console
- B. Restarting the Memcached monitor service
- C. Appending the new value to the associated Memcached Key manually
- D. Placing SSH into the Memcached node and running purge_all
正解：A
解説：
Explanation
Flushing the cache via the Workspace ONE UEM console. Memcached is a service that caches data in memory for faster access and performance. If a configuration value is updated in Workspace ONE UEM, it may take some time for Memcached to refresh the cached data and reflect the new value. Flushing the cache via the Workspace ONE UEM console can force Memcached to clear the cached data and update it with the latest value.
質問 # 30
An administrator is unable to enroll Android devices with directory accounts but successfully enrolled the device with a basic working previously.
Which logs should the administrator review to begin troubleshooting the Android directory account enrollment issue?
- A. VMware Tunnel
- B. Unified Access Gateway
- C. AirWatch Cloud Connector
- D. VMware Workspace ONE Intelligent Android Hub
正解：C
解説：
Explanation
According to the Device enrollment issues with Workspace ONE article3, one of the possible causes of enrollment failure is that the ACC service is not working properly or cannot communicate with the directory service. The administrator can review the ACC logs and test the connection to verify if there are any errors or issues with the ACC service or configuration.
The logs that the administrator should review to begin troubleshooting the Android directory account enrollment issue are AirWatch Cloud Connector (ACC) logs. The ACC is responsible for integrating Workspace ONE UEM with directory services such as Active Directory or LDAP. If the administrator is unable to enroll Android devices with directory accounts, it could indicate that there is a problem with the ACC configuration, connectivity, or synchronization. The administrator should review the ACC logs to identify and troubleshoot the root cause of the issue3.
質問 # 31
After adding additional server traffic rules for runnel to proxy certain URLs, the sites/apps are still being proxied incorrectly. After a few hours, the configuration finally updates to the correct configuration. The administrator decides to review the communication path to ensure that UAGs can receive the most recent configuration updates.
Which communication path should be reviewed?
- A. UAG outbound to AP
- B. Apl outbound to UAG
- C. AWCM outbound to UAG
- D. UAG outbound to AWCM
正解：C
解説：
Explanation
The communication path that should be reviewed is AWCM outbound to UAG. AWCM (AirWatch Cloud Messaging) is a service that delivers push notifications to devices and enables device-based commands from the Workspace ONE UEM Console3. AWCM also communicates with UAG (Unified Access Gateway) to send server traffic rules for tunnel to proxy certain URLs. If AWCM cannot communicate with UAG, the server traffic rules will not be updated on UAG and the sites/apps will be proxied incorrectly. The administrator should check and resolve any issues with AWCM outbound to UAG communication.
質問 # 32
Refer to the exhibit.
A company has created a compliance policy with the following rules:
Recently, the Android device was marked as non-compliant. The VMware Workspace ONE UGM administrator found that the Facebook application was installed on the device and that a passcode was not present. However, after the user removed the Facebook app and created a device passcode, the Android device still shows as non-compliant in the VMware Workspace ONE UEM console. Other devices within this organization all show as compliant.
Which two root causes could possibly cause this problem? (Choose two.)
- A. The Interrogator Queue Service is not running.
- B. The device has not checked in with the Workspace ONE UEM tenant.
- C. The Android device operating system version is lower than 8.0.0
- D. The Policy Engine Service is not running
- E. The device is not enrolled into Workspace ONE UEM.
正解：B、D
解説：
Explanation
The two root causes that could possibly cause this problem are that the device has not checked in with the Workspace ONE UEM tenant, and that the Policy Engine Service is not running. The device check-in is a process that updates the device status and information in the Workspace ONE UEM console3. If the device has not checked in with the Workspace ONE UEM tenant, it will not receive the latest compliance policy or report its compliance status. The Policy Engine Service is a service that evaluates and enforces compliance policies on devices. If the Policy Engine Service is not running, it will not be able to detect or remediate non-compliant devices. The administrator should check and resolve any issues with device check-in and Policy Engine Service.
質問 # 33
An administrator has been troubleshooting an issue where a single device is unable to check in to VMware Workspace ONE UEM and receive commands All services are functioning, and this issue appears to be isolated to this specific device. Service logs have also been reviewed and do not show any instances of communication with the device in question.
Which troubleshooting step should be taken next to find the root cause, while not causing any data loss to the end user's device?
- A. Use Device Wipe, and then re-enroll the device.
- B. Manually update the device record in the DB.
- C. Renew the Device Root Certificate.
- D. Gather Device Side Logging.
正解：D
解説：
Explanation
The troubleshooting step that should be taken next to find the root cause, while not causing any data loss to the end user's device, is to gather device side logging. Device side logging can help collect more detailed information about device events, actions, and errors for troubleshooting purposes. Device side logging can be enabled from the Workspace ONE UEM console or from the device itself. Device side logging does not affect the user's data or settings on the device.
質問 # 34
A dozen users just reported various issues with VMware Workspace ONE UFM managed applications on their Android and iOS devices The administrator would like to use VMware Workspace ONE to simultaneously gather detailed troubleshooting information about all these devices with one action Which form of logging should be used to accomplish this goal?
- A. AWCM (AirWatch Cloud Messaging) verbose logging
- B. Settings-based targeted logging
- C. Device-based targeted logging
- D. ACC (AirWatch Cloud Connector) verbose logging
正解：C
解説：
Explanation
The form of logging that should be used to accomplish this goal is device-based targeted logging. Device-based targeted logging allows the administrator to enable debug logging for multiple devices at once, based on various criteria, such as platform, model, ownership, and so on1. Device-based targeted logging can help collect more detailed information about device events, actions, and errors for troubleshooting purposes.
質問 # 35
Which VMware Tunnel utility can help troubleshooting by gathering all the necessary component log files that may be required during the process?
- A. tunnel_nano
- B. tunnel_snap
- C. tunnela_udrt
- D. tunnel_vi
正解：B
解説：
Explanation
The tunnel_snap utility can help troubleshooting by gathering all the necessary component log files that may be required during the process. This utility is available on both Linux and Windows versions of VMware Tunnel1. The tunnel_snap utility collects logs from the following components:
* VMware Tunnel service
* Per-App Tunnel service
* Proxy service
* Content Gateway service
* VMware Tunnel configuration files
* System information
* Network information The other options are not valid utilities for VMware Tunnel.
質問 # 36
An organization administrator configures VMware Workspace ONE UEM to deploy a new internal Win32 application to Windows devices, which are all located in the same OG (organization group). Users of newer Windows devices with increased hardware capacities can install this application, but older Windows devices with lower capacities are unable to complete the installation.
What is the most likely cause of this issue?
- A. The VMware Workspace ONE administrator set "RAM Required" for the application in the "Details" tab options.
- B. The VMware Workspace ONE administrator set "Admin Privileges" for the application in the "Details" tab options
- C. The organization's Windows Azure AD credentials in their Microsoft Store for Business expired.
- D. The assignment of the internal application via the common OG (organization group) is misconfigured
正解：A
解説：
Explanation
The most likely cause of this issue is that the VMware Workspace ONE administrator set "RAM Required" for the application in the "Details" tab options. The "RAM Required" option specifies the minimum amount of RAM needed for the application to run on Windows devices. If some devices do not meet this requirement, they will not be able to complete the installation of the application. The administrator should check and adjust the "RAM Required" option for the application according to the device capabilities.
質問 # 37
receiving a timeout error when accessing files using the VMware Workspace ONF Content application. The administrator needs to gather log files for troubleshooting these issues with the organization's internal file servers and shared SaaS Workspace ONE- UEM On which component should the administrator enable verbose logging?
- A. ACC (AirWatch Cloud Connector)
- B. Device Services service
- C. AWCM (AirWatch Cloud Messaging) service
- D. UAG (Unified Access Gateway) Edge service
正解：D
解説：
Explanation
The component that the administrator should enable verbose logging on is UAG (Unified Access Gateway) Edge service. UAG is a component that provides secure edge services for Workspace ONE UEM, such as VMware Tunnel, Content Gateway, or Secure Email Gateway2. If users are receiving a timeout error when accessing files using the Workspace ONE Content application, it could indicate that there is a problem with UAG configuration, connectivity, or performance. Enabling verbose logging for UAG can help identify and troubleshoot the issue.
質問 # 38
A company uses Secure Email Gateway to provide email access to its mobile devices and uses Exchange
20VT6 as its email infrastructure.
Today the VMware Workspace ONE UEM administrator received a report that all newly enrolled devices (iOS and Android) were unable to receive email After speaking with some end users, the administrator found previously enrolled devices were still able to receive email on their mobile devices. The users who reported this issue are able to access their email through Outlook Web Access (OWA) on their computers.
Which statement describes the possible root cause of this issue?
- A. The Secure Email Gateway server is unable to connect to the Exchange server.
- B. The Exchange 2016 client access server cluster sporadically refuses to connect (HTTP 500)
- C. There is an email compliance policy restricting email access to only Android devices.
- D. The Secure Email Gateway is unable to update policy with VMware Workspace ONE UEM API
正解：A
解説：
Explanation
The possible root cause of this issue is that the Secure Email Gateway server is unable to connect to the Exchange server. This could be due to network issues, firewall settings, or authentication problems. If the Secure Email Gateway server cannot communicate with the Exchange server, it will not be able to deliver email to the newly enrolled devices. The previously enrolled devices may still be able to receive email because they have cached credentials or sessions with the Exchange server. The users who reported this issue are able to access their email through OWA on their computers because OWA does not rely on the Secure Email Gateway server.
質問 # 39
Where should the logging level for AirWatch Cloud Connector be changed?
- A. At the UEM console Cloud Connector settings page
- B. In the CloudConnector.exe.config file
- C. At the Workspace ONE Access Connector settings page
- D. In the Cloud ConnectorHub.exe.config file
正解：B
解説：
Explanation
The logging level for AirWatch Cloud Connector should be changed in the CloudConnector.exe.config file.
This file contains various settings for ACC (AirWatch Cloud Connector), such as logging level, proxy settings, service URLs, and so on. The administrator can edit this file to change the logging level for ACC from default to verbose or debug, which can provide more detailed information for troubleshooting purposes.
質問 # 40
An administrator is getting reports that the profile status on multiple devices is not updating and need view the log which provides information about profile samples from the device. Which log should be viewed?
- A. On the Console Server \Logs\Services\QueuingService.log
- B. On the Console Server. \Logs\Services\Devicequeue.log
- C. On the Device Services Server \Logs\Services\Queuemanager_Iog
- D. On the Device Services Server \Logs\Services\lnterrogatorQueueService log
正解：D
解説：
Explanation
The log file that should be viewed is On the Device Services Server
\Logs\Services\InterrogatorQueueService.log. InterrogatorQueueService.log is a log file that records the profile samples from devices and updates them in the Workspace ONE UEM console. Profile samples are data that show the status and details of profiles installed on devices. If profile status on multiple devices is not updating, it could indicate that there is a problem with InterrogatorQueueService configuration, connectivity, or performance. The administrator should view and analyze the InterrogatorQueueService.log file to identify and troubleshoot the issue.
質問 # 41
An VMware Workspace ONE administrator is using device-based commands to manage Android mobile devices, but the devices stopped receiving the UEM Commands from the Workspace ONE UEM Console (e.g.
"Lock Device")
Why is this problem occurring?
- A. The Workspace ONE UEM Console stopped communicating with VMware AirWatch Cloud Messaging (AWCM)
- B. The VMware AirWatch Cloud Connector (ACC) stopped communicating with VMware AirWatch Cloud Messaging (AWCM).
- C. The Workspace ONE UEM Console stopped communicating with Workspace ONE Access.
- D. The VMware AirWatch Cloud Connector (ACC) stopped communicating with Workspace ONE UAG.
正解：A
解説：
Explanation
The reason that this problem is occurring is that the Workspace ONE UEM Console stopped communicating with VMware AirWatch Cloud Messaging (AWCM). AWCM is a service that delivers push notifications to devices and enables device-based commands from the Workspace ONE UEM Console3. If the Workspace ONE UEM Console cannot communicate with AWCM, it will not be able to send commands to devices, such as "Lock Device". The administrator should check and resolve any issues with AWCM connectivity.
質問 # 42
Which three actions can be enabled for users to self-manage devices through the Self-Service Portal? (Choose three.)
- A. Launch VMware Assist Session
- B. Clear Administrator Passcode
- C. Clear Passcode
- D. Sync Device
- E. Upload SMIME Certificate
- F. Generate Targeted Log
正解：D、E、F
解説：
Explanation
The three actions that can be enabled for users to self-manage devices through the Self-Service Portal are generate targeted log, upload SMIME certificate, and sync device. The Self-Service Portal is a web-based application that allows users to perform various actions on their enrolled devices, such as lock, unlock, wipe, or unenroll. Users can also generate targeted log to collect device logs for troubleshooting purposes, upload SMIME certificate to enable secure email communication, and sync device to update device information and settings in the Workspace ONE UEM console.
質問 # 43
An administrator working with the VMware Workspace ONE UEM product suite is encountering issues when try.ng to enroll .OS devices us.ng basic users. Wh.ch VMware Workspace ONE UEM service or component logs should be gathered by the administrator to determine a root cause?
- A. Console logs
- B. Device Services logs
- C. AirWatch Cloud Connector logs
- D. AirWatch Cloud Messaging logs
正解：B
解説：
Explanation
The VMware Workspace ONE UEM service or component logs that should be gathered by the administrator to determine a root cause are Device Services logs. Device Services is a component of Workspace ONE UEM that handles device enrollment, management, and communication. Device Services also hosts the AWCM service, which is responsible for delivering push notifications to devices. If iOS devices are unable to enroll using basic users, it could indicate that there is a problem with Device Services configuration, connectivity, or synchronization. The administrator should gather and analyze the Device Services logs to identify and troubleshoot the issue.
質問 # 44
An Active Directory administrator added a number of new user accounts to a group that is synced in VMware Workspace ONE UEM, but after several days, the new directory accounts have not synchronized into the VMware Workspace ONE UEM console.
After checking the Directory Services configuration in the VMware Workspace ONE UEM console, the administrator confirmed Auto Sync and Auto Merge are enabled for the group Which two log files would be used to troubleshoot issues related to this Directory synchronizations? (Choose two.)
- A. WebLogFile.log
- B. CloudConnector.log
- C. DeviceServicesLog. log
- D. AWServices log
- E. DirectorySyncServiceLogFile.log
正解：B、E
解説：
Explanation
The two log files that would be used to troubleshoot issues related to this Directory synchronizations are DirectorySyncServiceLogFile.log and CloudConnector.log. DirectorySyncServiceLogFile.log is a log file that records the directory synchronization process between Workspace ONE UEM and Active Directory or LDAP.
CloudConnector.log is a log file that records the communication and synchronization between Workspace ONE UEM and ACC (AirWatch Cloud Connector), which is a service that integrates Workspace ONE UEM with internal enterprise systems, such as Active Directory or Certificate Authority. These log files can help identify and troubleshoot any errors or issues related to directory synchronization.
質問 # 45
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