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質問 # 21
Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage System Performance and IOPS (Input/Output Operations Per Second) Requirements?
- A. Deployment team
- B. Design team
- C. Support Team
- D. Sales team
正解：C
質問 # 22
What are two ways to deploy security certificates in CCE? (Choose two.)
- A. Self-signed
- B. Certificate Authority (CA)
- C. Security Authority (SA)
- D. 3rd party signed
- E. Digitally signed
正解：B、E
解説：
Two ways to deploy security certificates in CCE are Certificate Authority (CA) and Digitally Signed. A Certificate Authority (CA) is an organization that issues digital certificates to authenticate the identity of a user or service. A digitally signed certificate is one that is digitally signed by the entity that is issuing it, such as the Certificate Authority. This ensures that the certificate is not tampered with or altered in any way.
References: [1] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/ccce85cfg/ccce85cfg_chapter_0501.html [2] https://tools.ietf.org/html/rfc4158
質問 # 23
What is important to remember about VMs when deploying Direct Attached Storage (DAS) only systems?
- A. Failure of a physical server doesn't bring down all the VMs that are installed on that VMware vSphere Host.
- B. Failure of a physical server brings down only specific VMs allocated to that specific storage and installed on that VMware vSphere Host.
- C. Failure of a VM doesn't bring down all the components that are installed on the VM.
- D. Failure of a VM brings down all the components that are installed on the VM.
正解：A
解説：
When deploying a Direct Attached Storage (DAS) only system, it is important to remember that failure of a physical server will not bring down all the VMs that are installed on that VMware vSphere Host. Each VM is allocated to a specific storage, so only the VMs that are installed on the failed physical server will be affected. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization_deployment/guide/vdeploy/b_vdeploy_chapter_01001.html
質問 # 24
What are two types of upgrades available for CCE? (Choose two.)
- A. User Interface
- B. Technology Refresh
- C. Standard
- D. Common Ground
- E. Deviation
正解：B、C
解説：
Two types of upgrades available for CCE are Technology Refresh and Standard. Technology Refresh upgrades replace outdated hardware and software components with the latest versions, while Standard upgrades include features and bug fixes.
質問 # 25
Which signed certificate is less administration in environments with many servers, such as CCE?
- A. Self-signed
- B. Certificate Authority (CA)
- C. Security Authority (SA)
- D. 3rd party signed
正解：B
解説：
The signed certificate that is less administration in environments with many servers, such as CCE, is the Certificate Authority (CA) signed certificate. This type of certificate is signed by a trusted Certificate Authority (CA), which eliminates the need to manually manage each server's certificate. The CA signed certificate is also more secure than a self-signed or third-party signed certificate, as the CA has verified the identity of the certificate's owner and can revoke it if necessary. Security Authority (SA) signed certificates are not commonly used in CCE environments.
質問 # 26
Where should a trust relationship be established by downloading and exchanging a metadata file when configuring the Cisco IdS using PCCE Web Administration Manager (S.P.O.G)?
- A. IdS to IdP and IdP to Active Directory (AD)
- B. IdS to IdP
- C. IdS to IdP and IdP to IdS
- D. IdP to IdS
正解：B
解説：
A trust relationship should be established between the IdS and IdP by downloading and exchanging a metadata file when configuring the Cisco IdS using PCCE Web Administration Manager (S.P.O.G). The metadata file contains the public certificates and other relevant information necessary to establish a trust relationship between the two systems. Reference: https://www.cisco.com/c/en/us/td/docs/security/ise/2-4/admin_guide/b_ise_admin_guide_24/b_ise_admin_guide_24_chapter_0100.html
質問 # 27
What are the Active and Configured CUIC Users for the 2K deployment model?
- A. 200/800
- B. 200/400
- C. 100/600
- D. 200/1200
正解：D
質問 # 28
How are microapps defined and configured using PCCE Web Administration Manager (S.P.O.G)?
- A. Route Settings -> Sip Server Groups
- B. Call Settings-> IVR Settings->Network VRU Scripts
- C. Route Settings -> Media Routing Domain
- D. Desktop Settings -> Resources -> Call Variables Layout
正解：C
解説：
Microapps are defined and configured using the Web Administration Manager (S.P.O.G) in the Route Settings -> Media Routing Domain section. In this section, you can define and configure the microapps that will be used in the CVP environment. You can define the microapps, set the default values, and configure the routing logic for each microapp. Additionally, you can define the audio files and scripts that will be used with the microapps.
References: [1] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/ccce85install/ccce85install_chapter_0101.html [2] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/ccce85cfg/ccce85cfg_chapter_0602.html
質問 # 29
Which sync is triggered when an administrator performs any create, update, or delete operation on a specific configuration item?
- A. Push
- B. Automated differential
- C. Manual differential
- D. OnDemand
正解：C
質問 # 30
Which service is used to provide authorization between the Identity Provider (IdP) and application?
- A. Identity Service (IdS)
- B. Active Directory Federation Services (ADFS)
- C. OAuthv2
- D. SAML
正解：B
質問 # 31
Where should a trust relationship be established by downloading and exchanging a metadata file when configuring the Cisco IdS using PCCE Web Administration Manager (S.P.O.G)?
- A. IdS to IdP and IdP to Active Directory (AD)
- B. IdS to IdP
- C. IdS to IdP and IdP to IdS
- D. IdP to IdS
正解：B
質問 # 32
What are two functions of a SIP Proxy Server? (Choose two.)
- A. helps to centralize the administration and call control
- B. handles box-to-box redundancy
- C. centralizes dial plans
- D. load balancer for HTTP and SIP
- E. connects to Call Router
正解：D、E
質問 # 33
Which sync job runs every 10 minutes to bring back the OUT_OF_SYNC machine to the IN_SYNC state?
- A. Manual differential
- B. Push
- C. Automated differential
- D. OnDemand
正解：C
質問 # 34
What are two considerations for PCCE 2K installation? (Choose two.)
- A. add PGs via PG setup after installing the software
- B. needs ICM/CCE software installed on all ICM/CCE servers
- C. run Domain Manager tool, add root, facility, and instance
- D. add Router Logger after installing software
- E. run Websetup after installing the software
正解：B、E
質問 # 35
What are two roles of a Certificate Authority (CA) in a trusted third-party CA certificate? (Choose two.)
- A. to provide domain validation certificate
- B. to generate a new Certificate Signing Request (CSR)
- C. to import the root CA certificate to each component
- D. to provide validation of certificate requests
- E. to issue a CA signed Identity certificates
正解：A、D
質問 # 36
Where can the SAML Certificate Expiry details be checked in PCCE Web Administration Manager (S.RO.G)?
- A. Features -> Context Service
- B. Features -> Single Sign-On
- C. Infrastructure Settings -> Device Configurations -> Identity Services
- D. Infrastructure Settings -> License Management
正解：C
質問 # 37
Which service is used to provide authorization between the Identity Provider (IdP) and application?
- A. Identity Service (IdS)
- B. SAML
- C. OAuthv2
- D. Active Directory Federation Services (ADFS)
正解：C
解説：
The service used to provide authorization between the Identity Provider (IdP) and application is OAuthv2. OAuthv2 is an open standard for authorization that enables applications to securely access resources from an IdP without having to manage the user credentials. OAuthv2 provides the IdP with the ability to grant limited access to its resources without having to share the user's credentials. Active Directory Federation Services (ADFS) and SAML are also commonly used for authorization, but OAuthv2 is the most widely used protocol for providing authorization between an IdP and an application.
質問 # 38
Which signed certificate is less administration in environments with many servers, such as CCE?
- A. Self-signed
- B. Security Authority (SA)
- C. Certificate Authority (CA)
- D. 3rd party signed
正解：A
質問 # 39
Which powerful tool supports Element Grouping, Time of Day routing, and Call Admission Control?
- A. CUSP
- B. VGW
- C. CUBE
- D. CUCM
正解：D
質問 # 40
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