認証トレーニング500-444試験問題集テストエンジン [2023]
2023年10月15日ガイド準備で500-444試験合格
Cisco 500-444認定試験は、Ciscoコンタクトセンターエンタープライズ（CCE）ソリューションの実装およびトラブルシューティングに責任を持つITプロフェッショナルのスキルと知識をテストおよび検証するために設計されています。この試験は、ネットワークエンジニア、システム管理者、テクニカルサポートスペシャリストなどの技術的な役割を担う個人や、Ciscoテクノロジーを使用した経験がある方に最適です。
質問 # 14
Which core components are required for calls that originate from Cisco Unified Communications Manager to Cisco Unified CVP using Comprehensive mode when using microapps?
- A. CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gateway
- B. CUCM: CTI Route Port and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gateway
- C. CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 2 VRU and Network VRU labels, VXML Gateway
- D. CUCM: CTI Route Port, SIP Trunk, ICM: CVP Type 2 VRU, CUBE. VXML Gateway
正解：C
解説：
For calls that originate from Cisco Unified Communications Manager (CUCM) to Cisco Unified CVP using Comprehensive mode when using microapps, core components that are required include a CUCM CTI Route Point and SIP Trunk, an ICM CVP Type 2 VRU, Network VRU labels, and a VXML Gateway. CVP Type 10 VRUs are not required for such calls.
質問 # 15
What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)
- A. VMware vSphere is optional
- B. defined as Configuration Based
- C. VMware vCenter is required
- D. defined as Rule Based
- E. VMware vSphere is required
正解：B、E
質問 # 16
Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage System Performance and IOPS (Input/Output Operations Per Second) Requirements?
- A. Design team
- B. Deployment team
- C. Sales team
- D. Support Team
正解：B
解説：
The Deployment team is responsible for ensuring that servers designated for use by CCE VMs meet the requirements for Storage System Performance and IOPS. This includes verifying that the server hardware meets the specified requirements, such as the number of drives, drive size, and RAID configuration. Additionally, the Deployment team must ensure that the server meets the required IOPS, which is determined by the server type, storage system configuration, and workloads.
質問 # 17
Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose two.)
- A. Digital certificate
- B. Certificate authority certificate
- C. Self-signed certificate
- D. Domain validation certificate
- E. Root certificate
正解：A、B
解説：
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1151/Admin/guide/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151_chapter_01001.pdf When the HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse, the primary and secondary servers accept only digital certificates that are issued by a certificate authority (CA).
A digital certificate is an electronic document that uses a digital signature to bind a public key with an identity, such as the name of a person or an organization, and the certificate is issued by a trusted third party, such as a certificate authority (CA). The digital certificate confirms the identity of the server and enables secure communication between the client and the server.
A certificate authority (CA) certificate is a type of digital certificate that is issued by a trusted third party, such as a certificate authority (CA), to verify the identity of an entity and establish trust.
References:
https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/finesse/118248-configure-certificates-finesse-00.html
https://www.globalsign.com/en/ssl-information-center/what-is-a-digital-certificate/
質問 # 18
Which three tools are used to download logs for CCE troubleshooting? (Choose three.)
- A. Diagnostic framework portico
- B. RTTEST
- C. OPCTEST
- D. DUMPLOG
- E. PROCMON
- F. Unified System CLI
正解：A
質問 # 19
Which two claim rules will be added to specify the claims sent from ADFS to Cisco Identity Service as part of a successful SAML assertion in PCCE? (Choose two.)
- A. Unspecified - For the Incoming name ID format
- B. E-Mail Address - For the Outgoing claim type
- C. user_principal - For Identifying the authentication realm of the user in the assertion sent to Cisco Identity Service.
- D. uid - For Identifying the authenticated user in the claim sent to the applications
- E. sAMAccountName - Logon names maintained for backward compatibility
正解：C、D
質問 # 20
Which type of machine will run an automated deferred sync job?
- A. Principal AW machine
- B. AW/HDS machine
- C. Secondary AW machine
- D. AW client machine
正解：B
解説：
An AW/HDS machine is a hybrid of an AW client machine and a Secondary AW machine, and it is used to run automated deferred sync jobs. These jobs are typically used to transfer data between two or more AW machines, and the AW/HDS machine acts as the intermediary, making sure that all of the data is kept up-to-date and in sync.
References: [1] https://www.oracle.com/webfolder/technetwork/tutorials/obe/fmw/oim/11gR2-PS3/OIM_11gR2_PS3_Installation/OIM_11gR2_PS3_Installation_Step2.html [2] https://docs.oracle.com/cd/E24628_01/doc.121/e28814/config_hds_aw.htm [3] https://docs.oracle.com/en/middleware/lifecycle/12.2.1.4/core/one-time-processes-deferred-synchronization-jobs.html
質問 # 21
Where can the readiness for the CCE deployment be verified?
- A. CCE Web Admin -> Deployment Settings - Inventory
- B. CCE Web Admin -> Machines - inventory
- C. CCE Web Admin -> Infrastructure - Inventory
- D. CCE Web Admin -inventory
正解：A
解説：
The readiness for the CCE deployment can be verified by navigating to the CCE Web Admin -> Deployment Settings - Inventory page. This page contains information on the infrastructure that is required for the CCE deployment, including the number of servers, the region, and the type of deployment.
質問 # 22
Which CLI command manages the Java Keystore Certificate in Windows CCE servers?
- A. OPENSSL
- B. System CLI
- C. Keytool
- D. PROCMON
正解：C
質問 # 23
Which signed certificate is less administration in environments with many servers, such as CCE?
- A. Self-signed
- B. Certificate Authority (CA)
- C. Security Authority (SA)
- D. 3rd party signed
正解：A
質問 # 24
What is the URL for the VOS O/S admin page?
- A. https://<FQDN>:8443/osadmin
- B. https://<FQDN>:8443/cmplatform
- C. https://<FODN>:80/cmplatform
- D. https://<FQDN>:8443/vosplatform
正解：A
解説：
The URL for the VOS O/S admin page is https://<FQDN>:8443/osadmin. This page allows administrators to manage the VOS operating system, including viewing logs, managing users and groups, and managing system settings. It is also possible to access the VOS platform administration page from this page, as well as access the VOS REST API. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/vos/admin/admin_reference/vos_admin_reference_chapter_01001.html
質問 # 25
What are two tasks of a PCCE initialization under Unified CCE PG? (Choose two.)
- A. Creates the Media Routing PG (MR PG) with three MR PIMs.
- B. Downloads JTAPI from the Unified Communications Manager, but manually need to be installed in the Unified CCE PG.
- C. Downloads JTAPI from the Unified Communications Manager and installs it on the Unified CCE PG.
- D. Creates just VRU PG; VRU PIMs need to be added manually.
- E. Creates the CUCM Peripheral Gateway (PG) with the CUCM PIM.
正解：A、C
質問 # 26
What should be deployed to provide a web-based administrative interface even though Unified CCE provides Configuration Manager as the legacy User Interface for administrators?
- A. WebSetup
- B. Single Pane of Glass (SPOG)
- C. Contact Centre Management Portal (CCMP)
- D. LDAP Plugin
正解：A
質問 # 27
Which mode can be used to display data flow in the Script?
- A. Browse Mode
- B. Edit Mode
- C. Quick Edit Mode
- D. Monitor Mode
正解：B
質問 # 28
Which protocol is used between ICM Central Controller and IVR/CUCM PG?
- A. ccagent
- B. SIP
- C. OCTI
- D. Device Management Protocol (DMP)
正解：D
解説：
Device Management Protocol (DMP) is a protocol used between ICM Central Controller and IVR/CUCM PGs. It is used to send commands, such as to bring up a voice channel, to the PGs. OCTI, SIP, and ccagent are not protocols used between ICM Central Controller and IVR/CUCM PGs.
質問 # 29
Which sync job runs every 10 minutes to bring back the OUT_OF_SYNC machine to the IN_SYNC state?
- A. Automated differential
- B. Push
- C. Manual differential
- D. OnDemand
正解：A
質問 # 30
What are two considerations for PCCE 2K installation? (Choose two.)
- A. run Domain Manager tool, add root, facility, and instance
- B. run Websetup after installing the software
- C. needs ICM/CCE software installed on all ICM/CCE servers
- D. add PGs via PG setup after installing the software
- E. add Router Logger after installing software
正解：B、C
質問 # 31
Which Cisco Unified Border Element configuration is used in Contact Center Enterprise with Cisco Unified Customer Voice Portal and Cisco Unified Border Element deployment?
- A. voice gateway must be dedicated for VXML browser sessions.
- B. Cisco Unified Border Element must be configured as media pass flow-around mode.
- C. Box-to-box Cisco Unified Border Element must be used for redundancy.
- D. Cisco Unified Border Element must be configured as media pass flow-through mode.
正解：D
解説：
In a Contact Center Enterprise with Cisco Unified Customer Voice Portal and Cisco Unified Border Element deployment, the Cisco Unified Border Element must be configured as media pass flow-through mode. In this mode, the Unified Border Element is configured to route all media traffic directly to the customer voice portal and not through the voice gateway.
質問 # 32
What are two upgrades for Common Ground? (Choose two.)
- A. updates IP address as appropriate
- B. updates Hostname as appropriate
- C. includes migration of windows registry
- D. in-place upgrades exist on VMs
- E. includes database migration
正解：A、B
質問 # 33
What are two tasks of a PCCE initialization under Unified CCE PG? (Choose two.)
- A. Creates the Media Routing PG (MR PG) with three MR PIMs.
- B. Downloads JTAPI from the Unified Communications Manager, but manually need to be installed in the Unified CCE PG.
- C. Downloads JTAPI from the Unified Communications Manager and installs it on the Unified CCE PG.
- D. Creates just VRU PG; VRU PIMs need to be added manually.
- E. Creates the CUCM Peripheral Gateway (PG) with the CUCM PIM.
正解：A、D
質問 # 34
What are two roles of a Certificate Authority (CA) in a trusted third-party CA certificate? (Choose two.)
- A. to issue a CA signed Identity certificates
- B. to provide domain validation certificate
- C. to import the root CA certificate to each component
- D. to generate a new Certificate Signing Request (CSR)
- E. to provide validation of certificate requests
正解：B、E
質問 # 35
What are two functions of the Cisco CiscoCertUtil tool? (Choose two.)
- A. generates self-signed certificates in the PEM format, which is an X509 extension
- B. is supported on servers running Linux Server
- C. generates certificate signing requests (CSR)
- D. validates any certificate
- E. creates a log file pertaining to the operations that it performs for troubleshooting
正解：C、E
解説：
The Cisco CiscoCertUtil tool is a command-line utility that can be used to generate Certificate Signing Requests (CSRs), generate self-signed certificates in the PEM format (which is an X509 extension), validate any certificate, and create a log file pertaining to the operations that it performs for troubleshooting. This can be useful for troubleshooting any issues that may arise when generating or validating certificates. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/command/reference/cme_cr21/cme_cr21_3_2_3.html
質問 # 36
What should be deployed to provide a web-based administrative interface even though Unified CCE provides Configuration Manager as the legacy User Interface for administrators?
- A. Single Pane of Glass (SPOG)
- B. WebSetup
- C. Contact Centre Management Portal (CCMP)
- D. LDAP Plugin
正解：A
解説：
Single Pane of Glass (SPOG) is a web-based administrative interface that provides administrators with an intuitive and unified view of the entire contact center environment. It is designed to provide administrators with a single interface to manage all aspects of the contact center, including agents, skills, queues, and reports. SPOG provides a more user-friendly interface than the legacy Configuration Manager, making it easier for administrators to manage the contact center environment. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/spog/10_5_1/cce_b_spog-admin-guide-1051.html
質問 # 37
Which service is used to provide authorization between the Identity Provider (IdP) and application?
- A. SAML
- B. OAuthv2
- C. Identity Service (IdS)
- D. Active Directory Federation Services (ADFS)
正解：B
解説：
The service used to provide authorization between the Identity Provider (IdP) and application is OAuthv2. OAuthv2 is an open standard for authorization that enables applications to securely access resources from an IdP without having to manage the user credentials. OAuthv2 provides the IdP with the ability to grant limited access to its resources without having to share the user's credentials. Active Directory Federation Services (ADFS) and SAML are also commonly used for authorization, but OAuthv2 is the most widely used protocol for providing authorization between an IdP and an application.
質問 # 38
What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)
- A. VMware vSphere is optional
- B. VMware vSphere is required
- C. defined as Configuration Based
- D. VMware vCenter is required
- E. defined as Rule Based
正解：C、E
解説：
The UCS Tested Reference Configuration (TRC) is a validated server configuration for running Unified Computing System (UCS) in a data center environment. It is defined as either Configuration Based or Rule Based, depending on the specific use case. Configuration Based defines the server configuration based on specific performance characteristics, while Rule Based defines the server configuration based on specific usage. VMware vCenter is required for either Configuration Based or Rule Based, while VMware vSphere is optional.
質問 # 39
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シスコ500-444認定試験は、シスコテクノロジーを使用したコンタクトセンターエンタープライズソリューションの実装とトラブルシューティングにおける専門知識を証明したいITプロフェッショナルのために設計されています。この試験は、シスコユニファイドコンタクトセンターエンタープライズ（UCCE）テクノロジを使用したコンタクトセンターソリューションの設計、構成、展開の経験を持つ個人を対象としています。試験に合格することで、複雑なコンタクトセンターソリューションの実装とトラブルシューティング能力が認められ、シスコテクノロジの熟練度が示されます。
究極のガイド500-444認証試験準備CCEIT：https://www.jpntest.com/shiken/500-444-mondaishu