[2023年10月31日] 365日更新、有効な500-444知能問題集
ベスト品質の500-444試験問題集でCiscoテスト高得点を目指そう
質問 # 11
Where are external voice DNs sourced from in a CCE Dial Plan?
- A. CVP
- B. VGW
- C. CUBE
- D. CUCM
正解：D
質問 # 12
Which three tools are used to download logs for CCE troubleshooting? (Choose three.)
- A. OPCTEST
- B. PROCMON
- C. Unified System CLI
- D. Diagnostic framework portico
- E. DUMPLOG
- F. RTTEST
正解：B、C、E
解説：
PROCMON, DUMPLOG, and Unified System CLI are three tools that can be used to download logs for CCE troubleshooting. PROCMON is a Windows-based tool that allows administrators to capture log files and view them in real time. DUMPLOG is a command-line tool that can be used to download log files from CCE nodes. Finally, Unified System CLI is a web-based tool that can be used to access the CCE system and download log files. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/troubleshooting
質問 # 13
To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end-to-end reporting context when an agent transfers a call to another ICM Skill Group?
- A. Translation pattern
- B. Agent IP phone
- C. Route pattern
- D. CTI route point
正解：D
質問 # 14
Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage System Performance and IOPS (Input/Output Operations Per Second) Requirements?
- A. Sales team
- B. Design team
- C. Support Team
- D. Deployment team
正解：D
解説：
The Deployment team is responsible for ensuring that servers designated for use by CCE VMs meet the requirements for Storage System Performance and IOPS. This includes verifying that the server hardware meets the specified requirements, such as the number of drives, drive size, and RAID configuration. Additionally, the Deployment team must ensure that the server meets the required IOPS, which is determined by the server type, storage system configuration, and workloads.
質問 # 15
Which service is used to provide authorization between the Identity Provider (IdP) and application?
- A. Identity Service (IdS)
- B. OAuthv2
- C. Active Directory Federation Services (ADFS)
- D. SAML
正解：C
質問 # 16
Where should a trust relationship be established by downloading and exchanging a metadata file when configuring the Cisco IdS using PCCE Web Administration Manager (S.P.O.G)?
- A. IdS to IdP and IdP to IdS
- B. IdP to IdS
- C. IdS to IdP and IdP to Active Directory (AD)
- D. IdS to IdP
正解：D
解説：
A trust relationship should be established between the IdS and IdP by downloading and exchanging a metadata file when configuring the Cisco IdS using PCCE Web Administration Manager (S.P.O.G). The metadata file contains the public certificates and other relevant information necessary to establish a trust relationship between the two systems. Reference: https://www.cisco.com/c/en/us/td/docs/security/ise/2-4/admin_guide/b_ise_admin_guide_24/b_ise_admin_guide_24_chapter_0100.html
質問 # 17
Which keytool command lists certificates in the cacerts file?
- A. keytool -list -keystore cacerts
- B. keytool -list -showinfo
- C. keytool -list cacerts
- D. keytool -list -alias
正解：A
質問 # 18
What are two ways to deploy security certificates in CCE? (Choose two.)
- A. Security Authority (SA)
- B. Certificate Authority (CA)
- C. 3rd party signed
- D. Self-signed
- E. Digitally signed
正解：B、E
解説：
Two ways to deploy security certificates in CCE are Certificate Authority (CA) and Digitally Signed. A Certificate Authority (CA) is an organization that issues digital certificates to authenticate the identity of a user or service. A digitally signed certificate is one that is digitally signed by the entity that is issuing it, such as the Certificate Authority. This ensures that the certificate is not tampered with or altered in any way.
References: [1] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/ccce85cfg/ccce85cfg_chapter_0501.html [2] https://tools.ietf.org/html/rfc4158
質問 # 19
What is the URL for the VOS O/S admin page?
- A. https://<FQDN>:8443/vosplatform
- B. https://<FQDN>:8443/cmplatform
- C. https://<FODN>:80/cmplatform
- D. https://<FQDN>:8443/osadmin
正解：D
解説：
The URL for the VOS O/S admin page is https://<FQDN>:8443/osadmin. This page allows administrators to manage the VOS operating system, including viewing logs, managing users and groups, and managing system settings. It is also possible to access the VOS platform administration page from this page, as well as access the VOS REST API. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/vos/admin/admin_reference/vos_admin_reference_chapter_01001.html
質問 # 20
Where are external voice DNs sourced from in a CCE Dial Plan?
- A. CVP
- B. VGW
- C. CUBE
- D. CUCM
正解：D
解説：
External voice DNs are sourced from the Cisco Unified Communications Manager (CUCM) in a CCE Dial Plan. The CUCM is the primary source of all external voice DNs and is used to define the dial plan rules and to manage the routing of incoming and outgoing calls. The CUCM also stores the external voice DNs, which can then be used in the CCE Dial Plan to route incoming and outgoing calls. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/dial_plan_design/10_6_1/dpdf_b_dial-plan-design-106/dpdf_b_dial-plan-design-106_chapter_01.html
質問 # 21
What are two upgrades for Common Ground? (Choose two.)
- A. updates Hostname as appropriate
- B. updates IP address as appropriate
- C. in-place upgrades exist on VMs
- D. includes migration of windows registry
- E. includes database migration
正解：A、B
質問 # 22
Which CLI command manages the Java Keystore Certificate in Windows CCE servers?
- A. OPENSSL
- B. PROCMON
- C. Keytool
- D. System CLI
正解：C
解説：
Keytool is the command-line tool used to manage the Java Keystore Certificate in Windows CCE servers. This tool is used to create, import, and export certificates for use with Java applications. It can also be used to view the certificate request, as well as to modify the certificate's friendly name and store name. This can be useful for managing Java Keystore Certificates on Windows CCE servers. Reference: https://docs.oracle.com/cd/E19509-01/820-3503/gghji/index.html
質問 # 23
Which three statements describe fails in the high availability of Cisco Unified Intelligent Contact Management central controller? (Choose three.)
- A. If ICM Logger side A fails, the impact of call processing is limited to ICM call router side A.
- B. If one ICM call router of a duplex pair of Cisco Unified ICM call routers fails, the surviving ICM call router recognizes the failure when it receives no response to heartbeats over the private LAN.
- C. If the private LAN fails, the Peripheral Gateways are used to help determine the active call router side of the duplex pair.
- D. There is no impact on call processing during a Cisco Unified ICM Logger failure.
- E. During Cisco Unified ICM call router failover processing, calls in progress in Cisco Unified Customer Voice Portal are disconnected, but all new calls are processed successfully.
- F. If ICM Logger side A fails, router side B cannot send historical info to ICM Logger side A and is limited to ICM Logger side B.
正解：A、B、F
質問 # 24
What must be enabled on the CUIC server for CUIC reports to show up in Finesse?
- A. Hazelcast
- B. Cross Origin Resource Sharing (CORS)
- C. JSONP
- D. PROXY
正解：B
解説：
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_12_5_1/release/guide/pcce_b_1251_pcce-release-notes/pcce_b_1251_pcce-release-notes_chapter_010.pdf
質問 # 25
Which account does PCCE wizard use for logins to access the appropriate server and enable interfaces, databases, and protocols?
- A. Service Account login
- B. Windows login
- C. Local administrator login
- D. Setup login
正解：A
解説：
The PCCE wizard uses a Service Account login to access the appropriate server and enable interfaces, databases, and protocols. This Service Account is a Windows account that has specific privileges, such as the ability to access the server and configure the various components of PCCE. The other options, Setup login, Windows login, and Local administrator login, are incorrect.
質問 # 26
Which mode can be used to display data flow in the Script?
- A. Monitor Mode
- B. Quick Edit Mode
- C. Browse Mode
- D. Edit Mode
正解：A
解説：
Monitor Mode is a feature of the Packaged CCE Script Editor that allows you to view the flow of data through the script. This can be used to troubleshoot any issues with the script and ensure that it is functioning properly. Edit Mode is used to edit the Script, Quick Edit Mode is used to quickly edit basic script elements, and Browse Mode is used to view the data elements available in the Script.
質問 # 27
Which two validations will be completed for the PCCE production deployment model on an ESXi server? (Choose two.)
- A. Ensure that the correct servers are on the correct sides.
- B. Correct RAM and CPU are being deployed.
- C. The lab is deployed properly.
- D. The hypervisor provides enough power.
- E. Linux verification for containers.
正解：A、B
解説：
Ensure that the correct servers are on the correct sides ensures that the ESXi server hosting the PCCE production environment is configured according to the documentation and that the correct servers are on the correct sides.
Ensure that the correct RAM and CPU are being deployed ensures that the ESXi server is configured to have the correct amount of RAM and CPU cores for the PCCE production environment.
References: [1] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/design/guide/uccx106des/uccx106des_chapter_01.html [2] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/installation/guide/uccx106ins/ucc
質問 # 28
Where can the readiness for the CCE deployment be verified?
- A. CCE Web Admin -> Deployment Settings - Inventory
- B. CCE Web Admin -> Infrastructure - Inventory
- C. CCE Web Admin -inventory
- D. CCE Web Admin -> Machines - inventory
正解：A
質問 # 29
Which three features does Cisco Unified Border Element provide when CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)
- A. NAT for address hiding D Demarcation point between networks
- B. Silent Monitor inbound voice calls
- C. Record calls by forking the media using build-in-bridge
- D. Normalize SIP messages using SIP profiles
- E. Secure communication using flow around mode
正解：A、D、E
解説：
Cisco Unified Border Element (CUBE) is a network element that provides a number of features for securing and controlling voice, video, and data communications when Cisco Unified Communications Manager (CUCM) and Cisco Unified Customer Voice Portal (CVP) are used.
NAT for address hiding: CUBE provides Network Address Translation (NAT) capabilities that allow you to hide the internal IP addresses of the CVP and CUCM servers from the public Internet. This is useful for security and compliance reasons, as it makes it harder for hackers to identify and attack these servers.
Demarcation point between networks: CUBE acts as a demarcation point between the customer network and the service provider network. This allows for secure and controlled communication between the two networks.
Normalize SIP messages using SIP profiles: CUBE can normalize SIP messages using SIP profiles, which allows it to ensure that incoming SIP messages conform to a specific format and contain the necessary headers and parameters. This can help to improve the reliability and security of SIP-based communications.
Silent Monitor inbound voice calls: CUBE does not provide silent monitor feature, it is a feature of CUCM that allows a supervisor to listen in on an agent's call without the agent or the caller knowing.
Record calls by forking the media using build-in-bridge: CUBE does not provide this feature, it is a feature of CUCM that allows for call recording by forking the media through a built-in bridge.
References:
Cisco Unified Border Element Configuration Guide (https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cube/12_5/cube_12_5_configuration_guide/cube_12_5_configuration_guide_chapter_01.html)
質問 # 30
Which two claim rules will be added to specify the claims sent from ADFS to Cisco Identity Service as part of a successful SAML assertion in PCCE? (Choose two.)
- A. sAMAccountName - Logon names maintained for backward compatibility
- B. user_principal - For Identifying the authentication realm of the user in the assertion sent to Cisco Identity Service.
- C. Unspecified - For the Incoming name ID format
- D. uid - For Identifying the authenticated user in the claim sent to the applications
- E. E-Mail Address - For the Outgoing claim type
正解：B、D
質問 # 31
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