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質問 # 10
A Service Order Orchestrator determines the steps required to complete the service.
As an example, based on the state of the service point, what does the Enable Service Orchestrator determine the actions for?
- A. Connect the Service Point; Install a Device; Create a Usage Subscription
- B. Create a Device Configuration; Install a Device; Turn on the Device
- C. Connect the Service Point; Install a Device; Turn on the Device
- D. Create a Service Point; Install a Device; Turn on the Device
正解：D
質問 # 11
How many devices can be installed at a service point at an instance in time?
- A. one for each measuring component
- B. up to three devices
- C. exactly one device
- D. one for each service type
正解：C
質問 # 12
What determines an Account's Balance?
- A. the sum of all the balances recorded in the "Balance Due" field on each service agreement related to the account
- B. the sum of all the Financial Transactions linked directly to the service agreements related to the account
- C. the sum of all the Financial Transactions linked directly to the account
- D. the logic defined in a plug-in spot on the Installations Option
- E. the amount recorded in the "Balance Due" field on an account
正解：C
質問 # 13
If a customer makes a payment for more than what is due for the account, which entity contains the logic for how this overpayment should be handled?
- A. Service Agreement Type
- B. Tender Type
- C. Customer Class
- D. Pay Segment Type
- E. Installation Options
正解：A、C、E
質問 # 14
On which three entities can proration be disabled? (Choose three.)
- A. Bill Factor
- B. Calculation Rule Business Object
- C. Rate Schedule
- D. Calculation Rule
- E. Rate Version Calculation Group
正解：B、C、E
質問 # 15
When creating a new business object for a service point (SP), what items are required to be able to view and update the new elements associated with the SP?
- A. Display UI Map, Display Map Service Script, and Maintenance UI Map
- B. Maintenance Object, Application Service, and Schema
- C. Validation Algorithm, Post Processing Algorithm, and Lifecycle
- D. Schema, Validation Algorithm, and Maintenance UI Map
正解：B
質問 # 16
When creating a new business object for a service point (SP), what items are required to be able toview and update the new elements associated with the SP?
- A. Maintenance Object, Application Service, and Schema
- B. Display UI Map, Display Map Service Script, and Maintenance UI Map
- C. Validation Algorithm, Post Processing Algorithm, and Lifecycle
- D. Schema, Validation Algorithm, and Maintenance UI Map
正解：B
解説：
When creating a new business object for a service point in Oracle Utilities Customer Cloud Service, it is necessary to have certain elements in place to view and update the new elements associated with the service point. The correct option, "C. Display UI Map, Display Map Service Script, and Maintenance UI Map", encompasses the essential components for this process.
Display UI Map: The User Interface (UI) Map is crucial for defining how the data fields of the business object are displayed in the user interface. It is essentially a layout that dictates how information is presented and interacted with within the system.
Display Map Service Script: Service Scripts are used to handle the business logic associated with a business object. In the context of a Display Map, the Service Script would be responsible for managing how data is retrieved, manipulated, and presented in the UI, based on the definitions in the UI Map.
Maintenance UI Map: Similar to the Display UI Map, the Maintenance UI Map is focused on the aspects of editing or updating the business object. This UI Map would define how the user interface should be laid out for maintenance tasks, such as updating service point details or adding new information.
These components work together to ensure that when a new business object is introduced for a service point, it can be effectively displayed, maintained, and interacted with within the Oracle Utilities Customer Cloud Service system.
References:
Oracle documentation on Defining Business Objects: Defining Business Objects.
Oracle documentation on Useful Services and Business Services: Useful Services and Business Services.
Oracle documentation on Business Objects: Business Objects.
Oracle documentation on Granting Access To Business Objects: Granting Access To Business Objects.
質問 # 17
Your client has three requirements:
1. Apply validations on meter reads coming from the Data Collectors.
2. If a meter read does not pass the validation, an error will be generated and assigned to a user.
3. Retry the validation every 30 minutes for the errors in case the issue is related to configuration.
Which statement describes the base functions you should use?
- A. If a To Do entry is created on the VEE exception, the user will need to discard the IMD and a new IMD will be manually loaded.
- B. If a To Do entry is created on the VEE exception, the IMD's Next Retry Date/Time is set to 30 minutes, and then processed by the algorithm D1-CRE-IMDTD (Create To Do)
- C. If a To Do entry is created on the VEE exception, the user will need to discard the IMD and a new IMD will be loaded after 30 minutes.
- D. If a To Do entry is created on the VEE exception, the IMD's Next Retry Date/Time is set to 30 minutes, and then processed by the algorithm D1-COMP-TD (Complete To Do Entries).
- E. If a To Do entry is created on the VEE exception, the IMD's Next Retry Date/Time is set to 30 minutes, and then processed by the algorithm D1-IMD-RETRY (Retry Initial Measurement Data Processing)
正解：B
質問 # 18
New: An electric utility is starting an Advanced Meter Infrastructure (AMI) roll-out for their residential customers. The initial plan is to roll out devices from their manufacturer with potentially three different device models. The customer has not decided what head-end systems they will use to communicate with these devices. Based on the customer's initial roll-out strategy, the devices will have to be configured consistently to support existing tariffs for billing.
Which is a valid consideration to determine the setup of device type administrative data for this implementation?
- A. valid head-end systems, valid device configuration types, and the electricity service type
- B. the model number
- C. the device's date of manufacturer
- D. billing usage rules
正解：C
質問 # 19
If a customer makes a payment for more than what is due for the account, which entity contains the logic for how this overpayment should be handled?
- A. Service Agreement Type
- B. Tender Type
- C. Customer Class
- D. Pay SegmentType
- E. Installation Options
正解：C
質問 # 20
What Service Order activity types does theapplication include?
- A. Start Service; Stop Service; Install Meter; Remove Meter; Exchange Meter; Move-In/Move-Out Service
- B. Enable Service; Disable Service; Cut for Non-Payment; Reconnect Service for Payment; Exchange Meter; Back-to-Back Service
- C. Start Service; Stop Service; Cut for Non-Payment; Reconnect Service for Payment; Exchange Meter; Move-In/Move-Out Service
- D. Enable Service; Disable Service; Install Meter; Remove Meter; Exchange Meter; Back-to-Back Service
正解：D
解説：
According to the Oracle Utilities Customer Cloud Service User Guides, the application includes the following service order activity types12:
Enable Service: This activity type is used to activate a service point or a device that is currently inactive or disabled.
Disable Service: This activity type is used to deactivate a service point or a device that is currently active or enabled.
Install Meter: This activity type is used to install a new meter at a service point or replace an existing meter with a different one.
Remove Meter: This activity type is used to remove a meter from a service point or replace it with a dummy device.
Exchange Meter: This activity type is used to exchange a meter with another meter of the same type at a service point.
Back-to-Back Service: This activity type is used to perform a series of service order activities in a single transaction, such as moving out a customer and moving in another customer at the same service point.
References: Understanding Service Order Field Activity Types, Understanding Service Order Activity Types, Oracle Utilities Customer Cloud Service - Get Started
質問 # 21
Which two plug-in spots can call the rating functionality using base package-supplied algorithm types? (Choose two.)
- A. Bill Segment Type - Bill Segment FT Creation
- B. Billable Charge Template
- C. Adjustment Type - Adjustment FT Creation
- D. Bill Segment Type - Bill Segment Create
- E. Adjustment Type - Generate
正解：A、C
質問 # 22
Which two statements about usage subscription types are correct? (Choose two.)
- A. Usage subscription types define the main billing contact.
- B. Usage subscription types define the recipient of the usage.
- C. Usage subscription types define the time zone.
- D. Usage subscription types define the valid service point types.
正解：B、D
解説：
Usage subscription types are used to define the types of usage that can be stored for a service point, such as consumption, demand, or generation. Usage subscription types have the following attributes:
Valid Usage Recipients: A list of usage recipients for which this usage subscription type is applicable. A usage recipient is an entity that receives usage from a service point, such as a customer, a utility, or a third party.
Valid Service Point Types: A list of service point types for which this usage subscription type is applicable. A service point type is a classification of service points based on their characteristics, such as metered, unmetered, or virtual.
Valid Usage Calculation Groups: A list of usage calculation groups for which this usage subscription type is applicable. A usage calculation group is a collection of usage calculation types that define how usage is calculated, such as interval, register, or profile.
Valid Dynamic Option Types: A list of dynamic option types for which this usage subscription type is applicable. A dynamic option type is a type of option that can be used to modify the usage calculation process, such as estimation, editing, or aggregation.
Therefore, usage subscription types define the valid service point types and the recipient of the usage, but not the main billing contact or the time zone. References:
Usage Subscription Types
Understanding Usage Subscription Types
Configuring Usage Subscription Types
質問 # 23
For a customer to receive a Subscription communication, what must they have?
- A. an active account contact preference
- B. an active person contact preference
- C. an active address type preference
- D. an active address contact preference
正解：A
質問 # 24
Within the application, operational devices can be assets or components.
Which two statements are true about components? (Choose two.)
- A. Components can't have specifications.
- B. Components can be installed at locations.
- C. Components are not a class of assets.
- D. Components are attached to assets.
- E. Components have a disposition that tracks their location and status.
正解：B、D
解説：
In Oracle Utilities Customer Cloud Service, components have specific characteristics in relation to assets. The two true statements about components are:
Components are attached to assets (Option A): Components are devices or objects that are physically attached to another device, typically an asset. Examples include communication relays and components that can be attached to analog meters to connect them to smart grids. Components are always associated with another device and cannot exist independently in terms of installation or location.
Components can be installed at locations (Option C): While components are attached to assets, they can be installed at specific locations. The installation of a component is essentially the installation of the asset to which the component is attached. Therefore, components indirectly have a location where they are installed through their associated assets.
References:
Oracle documentation on About Assets and Components: About Assets.
Oracle documentation on Oracle Utilities Customer Cloud Service New Features: Oracle Utilities Customer Cloud 21C What's New.
質問 # 25
When a service agreement is created, it is based on a template called the Service Agreement Type (SA Type) and values may be defaulted from a Start Option.
Which three attributes can get defaulted from a Start Option? (Choose three.)
- A. Terms and Conditions
- B. CIS Division
- C. Contract Quantities
- D. Rate
- E. Service to be billed
正解：C、D、E
解説：
A Start Option is a configuration option that allows you to define the default values for certain attributes of a service agreement when it is created. A Start Option is linked to a Service Agreement Type (SA Type), which is a template for a service agreement that specifies its characteristics and behavior. A Start Option can default the following attributes of a service agreement:
Service to be billed: This is the service point and the measuring component that are associated with the service agreement and determine the billing and metering of the service. The service to be billed can be defaulted from the Start Option based on the service point type and the measuring component type.
Contract Quantities: These are the quantities that are agreed upon between the customer and the utility for the service agreement. They can include the contract demand, the contract capacity, the contract energy, and the contract power factor. The contract quantities can be defaulted from the Start Option based on the rate schedule and the service point type.
Rate: This is the rate schedule that defines the charges and adjustments that apply to the service agreement. The rate can be defaulted from the Start Option based on the service point type and the measuring component type.
References: Start Option - Main, Oracle Utilities Customer Cloud Service - Get Started, Service Agreement - Main
質問 # 26
When the source of a Financial Transaction is canceled, what does it result in?
- A. A new reversal Financial Transaction is created.
- B. The source Financial Transaction is deleted and a new reversal Financial Transaction is created.
- C. No change occurs.
- D. The source Financial Transaction status is changed to "Canceled".
- E. The source Financial Transaction is deleted.
正解：B
質問 # 27
How many bill segment-related financial transactions do Payment Arrangements have?
- A. none
- B. unlimited
- C. depends on the number of bills that will contain the customer's payment arrangement details
- D. one
- E. depends on the number of payments that are part of the payment arrangement
正解：D
解説：
Reference:
20Bill%20Customers/4.2.2.12%20CCB.v2.4.Manage%20Payment%20Arrangement%20Charges.pdf (14)
質問 # 28
A usage subscription must exist before usage transactions can be calculated for a specific service point.
Where do you configure the usage recipient?
- A. in the Device Type
- B. in the Usage Rule Type
- C. in the Service Point Type
- D. in the Usage Subscription Type
- E. in the Measuring Component Type
正解：D
質問 # 29
How many service agreements are linked to a severance process?
- A. all service agreements that are connected to the initiating collection process
- B. one
- C. any number defined by the business user
- D. all service agreements that are connected to the initiating overdue process
- E. zero - accounts are linked to severance processes
正解：B
解説：
A severance process is a collection of events that are performed to persuade a customer to pay the outstanding debt or to disconnect the service if the debt is not paid1. A severance process is linked to one and only one service agreement (SA) that has an overdue balance2. A severance process can be initiated manually or automatically based on the collection process status of the SA3. A severance process can also be linked to a reconnection process that restores the service after the debt is paid or a payment arrangement is made. References:
1: Severance Process - Severance Events
2: Designing Your Severance Procedures
3: Setting Up Severance Procedures
4: Designing Your Reconnection Procedures
質問 # 30
A usage subscription must exist before usage transactions can be calculated for a specific service point.
Where do you configure the usage recipient?
- A. in the Device Type
- B. in the Usage Rule Type
- C. in the Service Point Type
- D. in the Usage Subscription Type
- E. in the Measuring Component Type
正解：D
解説：
A usage subscription defines the relationship between a service point and a usage recipient, such as a service provider or a billing system1. A usage subscription must exist before usage transactions can be calculated for a specific service point2. The usage recipient is configured in the usage subscription type, which is a template for creating usage subscriptions3. The usage subscription type specifies the default usage recipient, the usage rule type, the usage subscription status, and other attributes for the usage subscriptions of that type3. References:
1: Usage Subscriptions
2: Usage Transactions
3: Usage Subscription Types
質問 # 31
How many derived values can a final measurement have in addition to the primary measured value?
- A. 0
- B. 1
- C. 2
- D. 3
正解：B
解説：
A final measurement is a measurement that has been validated, edited, and estimated by the Oracle Utilities Customer Cloud Service. A final measurement can record up to 10 derived values in addition to the primary measured value. The derivation formula for each value on a final measurement is controlled by the measuring component type. Derived values are not reliant on consumption values, but can also come from factors, historical data, or another source1. References: About Final Measurements, Oracle Utilities Customer Cloud Service - Get Started, Oracle Utilities Customer Cloud Service 22A What's New
質問 # 32
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