Genesysは2022年最新のGCP-GC-IMPテスト解説(更新されたのは52問があります)
GCP-GC-IMP試験問題集を提供していますGenesys問題
質問 25
What role is needed for a user who is responsible for the deployment and installation of the Genesys Cloud organization?
- A. Supervisor
- B. employee
- C. User
- D. admin
正解: D
質問 26
What additional functionality does Communicate brings to Genesys Cloud?
- A. Directory capabilities, such as advanced search, profiles, and keyword searching.
- B. Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.
- C. Knowledge base features, such as FAQs and Communities.
- D. Call center features such as ACD and scripting.
正解: C
質問 27
Which of the following statements are true? (Choose two.)
- A. You cannot view either type of log file.
- B. You can view protocol capture logs but not media capture logs.
- C. Media capture logs can be read only with the support of customer care.
- D. You can view both protocol and media capture logs.
正解: C,D
質問 28
What is the maximum file size that a user can upload into Genesys Cloud Documents?
- A. 2 GB
- B. 10 MB
- C. No Limit
- D. 100 MB
正解: A
質問 29
Where can you add the preconfigured settings of the phones?
- A. Admin > Telephony > Phone Management > Calls
- B. Admin > Telephony > Phone Management > Base Settings
- C. Admin > Telephony > Phone Management > Phones
正解: A
質問 30
Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?
- A. Core Services
- B. Application Services
- C. Communication Services
- D. Public Interface Services
正解: A
質問 31
All of the following are steps that must be completed to configure an Edge appliance. EXCEPT .
- A. Assign the Edge to a Site
- B. Associate the network interface
- C. Configure the Edge Connectors
- D. Authenticate the Edge
- E. Create an Edge Group
- F. Configure a trunk
- G. Create a Site
正解: C
質問 32
What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?
- A. Set the user to Inactive for 30 days, then delete the user account.
- B. Rename the user account.
- C. Reset the user's password.
- D. Create a role for former users and add the user to that role.
正解: C
質問 33
When creating an external trunk, what protocol(s) can be selected? (Choose three.)
- A. UDP
- B. SIP
- C. TCP
- D. TLS
- E. The default protocol
正解: A,C,D
質問 34
Which protocol is used for transporting Digitized Audio?
- A. SIP
- B. TCP
- C. RTP
- D. UDP
正解: A
質問 35
When connecting the Edge appliance to your local area network, which is the best practice to deploy the Edge using two of the standard interfaces - WAN and Port 2?
- A. It should be connected to a network segment that has outbound access to the public Internet.
- B. It should be connected to a different network segment that has access to your company intranet.
- C. It should be connected to the same network segment that the Bridge server is on.
正解: A
質問 36
What role is needed for a user who is responsible for the deployment and installation of the Genesys Cloud organization?
- A. employee
- B. User
- C. admin
- D. Supervisor
正解: D
質問 37
You must work closely with before completing configurations for external SIP trunks.
- A. The Resource Center
- B. Genesys
- C. Your designated contact
- D. Your carrier
正解: D
質問 38
Which protocol is used for transporting Digitized Audio?
- A. UDP
- B. SIP
- C. TCP
- D. RTP
正解: A
質問 39
Which statements are true regarding the role of Designated Contacts? (Choose three.)
- A. Designated Contacts are the only people within an organization with access to the Resource Center.
- B. Designated Contacts must report any issues to support immediately and let support determine where the issue lies.
- C. Designated Contacts must troubleshoot an issue to the point that they determine that the problem does not lie within their responsibility.
- D. Designated Contacts provide the first level of support for their organization.
- E. Designated Contacts are the only people within the organization who may contact and work with support.
正解: A,D,E
質問 40
Where can you add the preconfigured settings of the phones?
- A. Admin > Telephony > Phone Management > Calls
- B. Admin > Telephony > Phone Management > Phones
- C. Admin > Telephony > Phone Management > Base Settings
正解: C
質問 41
How many types of groups are there by default?
- A. 0
- B. 1
- C. 2
- D. 3
正解: B
質問 42
Which statement is true regarding chat rooms in Genesys Cloud?
- A. Administrators assign people to rooms.
- B. Notifications can be turned off per room.
- C. There is a maximum of 50 users to a room.
- D. You must have the room_user permission to use rooms.
正解: B
質問 43
You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?
- A. Admin
- B. Chat Icon
- C. Documents
- D. Activity
正解: A
質問 44
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