[2023年01月12日] Certified-Business-AnalystのPDFで最近更新された問題です集試験点数を伸ばそう
Certified-Business-Analyst完全版問題集には無料PDF問題で合格させる
Salesforce Certified-Business-Analyst 認定試験の出題範囲：
| トピック | 出題範囲 |
|---|---|
| トピック 1 |
|
| トピック 2 |
|
| トピック 3 |
|
| トピック 4 |
|
| トピック 5 |
|
| トピック 6 |
|
質問 18
A business analyst at Universal Containers is converting a requirements document into user stories for upcoming Manufacturing Cloud deployment. The first requirement is "finance needs a time tracking sys containers." Which option best represents the "IF component of the INVEST checklist to make a good user story from this requirement?
- A. As a finance user I want a Timesheet object implemented so I can accurately report on container profitability.
- B. As a finance user, I want to know how long it takes to assemble a container so I can accurately report on container profitability.
- C. As a finance user, I want an Assembly Time field on the container cost record so I can accurately report on container profitability.
正解: B
質問 19
The quality assurance (QA) team at Cloud Kicks is reviewing user stones to write test scripts. The QA team is having difficulty with a specific story where a modification to an existing flow is needed for a custom object.
The QA team is unable to discern what needs to be tested as a result of the updated flow.
What should the business analyst review and revise to provide more clarity to the QA team?
- A. The definition of done of the user story
- B. The who, what, and why of the user story
- C. The acceptance criteria of the user story
正解: B
質問 20
The business analyst is working with a stakeholder on a Salesforce project. The stakeholder needs an approval process on contract submissions. Sales managers want to see all contracts when the discount is greater than 20%. They will decline any contracts with a discount that is greater than 25%, but they want visibility into other highly discounted contracts.
Which acceptance criteria is the most effective for this scenario?
- A. A sales manager wants to be notified when a contract has been submitted with a discount greater than 20% so the manager can approve or decline a discounted price.
- B. Users in a sales manager role should have access to a button on contracts to click to approve or decline a contract with a discounted price of 2G% or more.
- C. A sales manager wants to be able to approve contracts with a large discount and they need a validation rule related to contract discounts greater than 25%
正解: A
質問 21
The Salesforce development team is strictly following scrum to govern its releases. An executive trying to plan a vacation wants to know when work on the feature will begin so they can be available for additional implementation questions. After consulting with the product owner, the business analyst (BA) learns the team has decided to adopt Kanban instead for all future releases.
What should the BA tell the executive?
- A. Work will begin after executive approval is given.
- B. Work will begin when capacity becomes available
- C. Work will begin in the next sprint.
正解: A
質問 22
Cloud Kicks (CK) plans to establish a Center of Excellence (CoE).
How will CK benefit from using a CoE to define the long-term vision for its Salesforce org?
- A. CK will develop a process to gather feedback from end users regularly.
- B. CK will be better able to prioritize across teams and streamline processes.
- C. CK will get insights to current business processes.
正解: B
質問 23
Which of the following User Management terms is best described by this definition: " Record created to identify a new employee that starts accessing Salesforce"
- A. Roles
- B. Users
- C. Salesforce characters
- D. Profiles
正解: B
質問 24
Universal Containers is transitioning to Slack as its internal communication tool and is ready to release.
What is the final step that a business analyst should perform during the user acceptance testing process that would ensure a "go" decision?
- A. Conduct a final retrospective meeting with the project team.
- B. Complete development on bugs discovered during this phase.
- C. Get written sign-off from all business stakeholders.
正解: C
質問 25
Cloud Kicks has invited stakeholders from multiple departments and roles to participate in its latest Salesforce project. Each stakeholder's experiences and priorities for the project are different which causes tension within the team and a lack of clarity around project direction.
What should the business analyst do to help the team work together more effectively?
- A. Lead the stakeholders in creating a team agreement that assigns project roles and outlines how the team will collaborate, disagree, develop trust, and define success
- B. Encourage leadership to share their vision for the project, and ask the larger team to focus feedback only on the key objectives, pain points, and requirements outlined by leaders
- C. Limit participation in key project discovery, requirements, and solutioning meetings to leadership. and engage the larger team to answer questions directly/ related to their roles when needed.
正解: B
質問 26
True or False? Knowledge Users will be able to edit and create new Knowledge Articles from the Mobile App.
- A. TRUE
- B. FALSE
正解: B
質問 27
A business analyst (BA) uncovered a number of issues communicated by stakeholders in a Sales Cloud discovery session.
Which issue should concern the BA most?
- A. The previous implementation partner neglected to do a knowledge transfer of the final solution.
- B. The system admins note a fair amount of technical debt without having the time or expertise to address it.
- C. The support organization still needs to be trained on how to use Sales Cloud.
正解: A
質問 28
Cloud Kicks uses declarative change set development to deliver its Salesforce customizations. The business analyst (BA) works with the technical leas on the project to track changes that require manual migration.
Which resources should the BA use to determine which changes must be made manually in each environment?
- A. Object Schema Builder
- B. Metadata coverage report
- C. Setup Audit Trail
正解: B
質問 29
Cloud Kicks (CK) faces challenges with accurate reporting and metrics to use when CK schedules service agent shifts. The VP of service is unsure how the challenges can be solved in Salesforce.
Which analysis should a business analyst perform?
- A. Strategy Analysis
- B. Enterprise Analyst
- C. Stakeholder Analysis
正解: B
質問 30
The business analyst (BA) at Cloud Kicks has been interviewing customer service team members who use Service Cloud to understand the steps they take to complete their daily work. The BA is working on a solution to improve their productivity by identifying each step and documenting its purpose.
Which type of requirement documentation is the BA using in this scenario?
- A. Value stream mapping
- B. Data modeling
- C. Process mapping
正解: C
質問 31
A business analyst (BA) at Universal Containers is conducting discovery sessions for implementing Experience Cloud. The key stakeholders have been assembled. The user stories have been written.
What should the BA do next?
- A. Plan the sprint schedule.
- B. Define the acceptance criteria
- C. Write the test scripts.
正解: B
質問 32
Cloud Kicks leadership wants to use custom code for functionality that can easily be created declaratively in Sates Cloud. The business analyst (BA) has been asked to advise leadership on how these approaches impact their solution options.
What is one of the BA's strongest arguments for using configuration over code?
- A. Configuration allows for any level of complexity.
- B. Configuration leverages multiple programming languages.
- C. Configuration provides faster speed to market.
正解: C
質問 33
Northern Trail Outfitters wants to reduce the amount of time it takes for customers to receive their orders after making an online purchase.
Which initial steps should the business analyst take to help determine why the order management and fulfillment process is slow?
- A. Work with stakeholders to identify relevant processes, select a key process with defined start and end points, and collaborate with process owners and users to create a current state process map.
- B. Create a process map that includes detailed steps related to order management and fulfillment, analyze the process map for inefficiencies, and present findings to leadership.
- C. Conduct interviews with stakeholders in the order management and fulfillment departments to identify individual pain points and brainstorm process improvement solutions.
正解: A
質問 34
The business analyst at Universal Containers is writing users stories to support the Salesforce implementation for the sales operations division.
There is a request for visibility into sales rep' pipeline so that can see their revenue.
Which missing component is necessary to finish this user story?
- A. When
- B. Who
- C. Why
正解: B
質問 35
The project team at Cloud Kicks is under a tight deadline to implement a new Service Cloud feature. The business analyst, BA) has received feedback from the customer that the existing functionality is difficult to use. The BA wants to better understand the customers pair points before writing requirements Which document should the BA use?
- A. Journey map
- B. Process map
- C. Capability map
正解: A
質問 36
Universal Containers just rolled out a new sales methodology and process. A month after the initial training, the manager has noticed some reps have a large number of overdue tasks. The manager is unsure if it's a learning curve or a system issue and has asked the business analyst (BA) to determine the cause and recommend a solution.
Which method should the BA use to start collecting data?
- A. focus groups and workshops
- B. Brainstorming and prototyping
- C. Observation and interviewing
正解: B
質問 37
......
100%更新されたのはSalesforce Certified-Business-Analyst限定版PDF問題集：https://www.jpntest.com/shiken/Certified-Business-Analyst-mondaishu