JPNTestからの試験合格準備の必需品700-805試験トレーニング問題
有効なパス率はCisco Specialistの700-805試験問題
質問 # 32
What is the Cisco definition of a Reusable Non-Standard Discount (RNSD)?
- A. A discount applied to refurbished or reused Cisco hardware that includes service contracts.
- B. A priority discount applied to third-party products for perpetuity.
- C. A limited time discount applied to Cisco products and/or services.
- D. A discount applied to Cisco products and/or service list pricing and for a continual or ongoing basis.
正解：C
質問 # 33
Which statement regarding which tools can be added as value to customer and partners is invalid?
- A. Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase
- B. Trusted Data Source for Hardware Refresh and Software renewal insights
- C. help manage Discounts for Quoting
- D. gain insight into new and unique business prospects for your customers and expand sales potential
正解：C
質問 # 34
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?
- A. $1100 and $3300
- B. $1000 and $1000
- C. $3000 and $3000
- D. $1000 and $3000
正解：B
解説：
The annual recurring revenue (ARR) for each customer is $1000 and $1000. ARR is the total amount of money the company expects to receive from its subscribers over a year. It is calculated by summing up customers' monthly or quarterly subscription fees and multiplying them by 12 (for an annual period). It excludes one-time fees, transactional charges, and other non-recurring revenue sources. In this case, both Customer A and Customer B pay $10 per seat per month for 100 seats of WebEx. Therefore, their monthly recurring revenue (MRR) is $10 x 100 = $1000. To calculate their ARR, we multiply their MRR by 12: $1000 x 12 = $1000. The length of the contract does not affect the ARR calculation, as it only considers the revenue generated within one year.
質問 # 35
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
- A. change Customer Address
- B. order new services
- C. set up billing
- D. download hardware, software and services datasheets
- E. view and manage their contracts
正解：A、E
質問 # 36
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
- A. change Customer Address
- B. order new services
- C. set up billing
- D. download hardware, software and services datasheets
- E. view and manage their contracts
正解：A、E
解説：
According to the CCW-R User Guide5, some of the actions that a partner or customer can perform within CCW-R are:
Change Customer Address: This allows the user to update the customer address information for a quote or an order.
View and Manage their Contracts: This allows the user to view their contract details, status, expiration date, product coverage, etc., as well as request a quote or renew their contracts.
質問 # 37
Which steps to develop a renewal quote are valid?
- A. Position the new technology,create a Quote,Order the Quote.
- B. Ask the customer for Renewal data,Evaluate new requirement,Quote new services.
- C. Indentify the barriers to adoption,Ensure the customers is using the solution,Work with the Account Manager to create a Quote.
- D. Identify the Items to renew,Verify the Discounts,Confirm the Shipping address,Verify the Billing entity.
正解：C
質問 # 38
Which is the first step in a solutions-led sales approach?
- A. examine previous purchases
- B. understand the customer's objectives
- C. present quote to customer
- D. identify the latest technology release
正解：B
質問 # 39
Which architecture addresses customer needs for voice, video, and data?
- A. Data Center
- B. Enterprise networking
- C. Collaboration
- D. Security
正解：C
解説：
The architecture that addresses customer needs for voice, video, and data is C. Collaboration. Collaboration is one of the four main architectures that Cisco offers to its customers and partners, along with Security, Data Center, and Enterprise Networking. Collaboration is the architecture that enables people to communicate and work together effectively across different locations, devices, and applications. It includes solutions for voice over IP (VoIP), video conferencing, unified communications, contact center, webex meetings, and more. Collaboration helps customers and partners improve productivity, efficiency, innovation, and customer satisfaction.
質問 # 40
What is the primary customer values of the Cisco Services Portfolio?
- A. Services packages tailored to specific customer nees
- B. Services priced based on usage
- C. ON-call,24/7 service technicians at all levels
- D. Customers can develop their own service offerings
正解：A
質問 # 41
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?
- A. $1100 and $3300
- B. $1000 and $3000
- C. $3000 and $3000
- D. $1000 and $1000
正解：B
質問 # 42
Which service offering helps define the customer's IT vision and strategy?
- A. Training
- B. Advisory
- C. Support
- D. Optimization
正解：B
質問 # 43
Which two factors drive subscription value for customers? (Choose two)
- A. bundling of software and hardware
- B. up to date security protection
- C. continuous access to innovation
- D. training access
- E. freeware offers
正解：B、C
質問 # 44
Customer A purchased a one-year webex contract of 100 seats at $10 per seat. Customer B purchases a three-year webex contract of 100 seats at $10 per seat. What is the annual recurring revenue(ARR) for each?
- A. $1100 and $3300
- B. $1000 and $1000
- C. $3000 and $3000
- D. $1000 and $3000
正解：B
質問 # 45
Which steps to develop a renewal quote are valid?
- A. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.
- B. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.
- C. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.
- D. Position the new technology, create a Quote, Order the Quote.
正解：B
質問 # 46
Which statement is the most accurate description of the Health Index?
- A. a measurement tool for resolving specific product quality issues and adoption barriers
- B. a tool for service providers to determine what stage of the lifecycle to offering training solutions
- C. an ongoing measurement of several key customer health indicators
- D. an ongoing measurement of customer sentiment
正解：C
質問 # 47
Which service offering assists the customer in preparing for emerging industry trends?
- A. Managed
- B. Trending Technical
- C. Training
- D. Advisory
正解：C
質問 # 48
Which two factors drive subscription value for customers? (Choose two)
- A. bundling of software and hardware
- B. up to date security protection
- C. continuous access to innovation
- D. training access
- E. freeware offers
正解：B、C
解説：
Two factors that drive subscription value for customers are up to date security protection and continuous access to innovation. These factors reflect the benefits that customers can gain from subscribing to Cisco products and services, such as:
Up to date security protection: Customers can enjoy the peace of mind that their networks, devices, and data are always protected from the latest threats and vulnerabilities. Cisco provides regular security updates, patches, and enhancements to its products and services, as well as proactive threat intelligence and prevention. Customers can also leverage Cisco's security portfolio, which covers the entire network from edge to cloud, and provides integrated solutions for identity, endpoint, cloud, email, web, and network security.
Continuous access to innovation: Customers can access the latest features and functionalities that Cisco delivers through its products and services, without having to purchase new hardware or software licenses. Cisco provides frequent software updates, upgrades, and releases that introduce new capabilities, improve performance, and optimize user experience. Customers can also take advantage of Cisco's innovation ecosystem, which includes partners, developers, researchers, and customers who collaborate to create cutting-edge solutions for various industries and use cases.
質問 # 49
Which task is the responsibility of the Renewals Manager?
- A. driving adoption of specific technologies
- B. managing recurring revenue risk
- C. managing the Success Plan
- D. billing recurring revenue contracts
正解：C
質問 # 50
Which approach should be applied when renewing a quote?
- A. Product led approach
- B. Concerns led approach
- C. Reward led approach
- D. Solutions led approach
正解：D
解説：
A solutions led approach should be applied when renewing a quote. A solutions led approach focuses on understanding the customer's pain points, challenges, goals, and desired outcomes, and then proposing a solution that can address them effectively. A solutions led approach is different from a product led approach, which focuses on highlighting the features and benefits of a product or service without considering the customer's specific needs or situation. A solutions led approach can help create more value for the customer, as well as differentiate your offering from competitors. A solutions led approach can also help build trust and rapport with the customer, as well as increase their satisfaction and loyalty. By applying a solutions led approach when renewing a quote, you can demonstrate your commitment to helping the customer achieve their objectives, as well as showcase your expertise and credibility in providing the best solution for them
質問 # 51
What does iARR measure?
- A. our ability to expand upon existing customer value
- B. our ability to monitor product utilization, and financial growth collectively
- C. our ability to internally align renewable resources
- D. our ability to increase renewal rates through pricing controls
正解：B
質問 # 52
Which action should a Renewals Manager take first?
- A. Assign an RS to priority accounts
- B. Download contract data and develop a renewals strategy
- C. Meet and confirm the AM, CSS, CSM and their resources
- D. Meet the customer and perform a renewals diagnosis
正解：B
解説：
the first action that a Renewals Manager should take is to download contract data and develop a renewals strategy, which involves:
Using tools such as TPV, icebreaker, or CCW-R to access and analyze contract data Segmenting contracts based on their size, complexity, expiration date, product coverage, etc.
Defining objectives, actions, timelines, and resources for each segment Aligning with the account team on the renewals strategy and value proposition
質問 # 53
Which group of products are enterprise networking products?
- A. iWAN, Viptela, Meraki
- B. Routing, Switching, Access Points
- C. Salesforce, Box, AWS
- D. WAN, LAN, Wireless
正解：D
質問 # 54
When renewing a contract with a customer,which action is important?
- A. Start discussions once the contract has expired
- B. Validate customers business needs.
- C. Propose only the most important part of the solution
- D. Do not offer any financing solutions.
正解：B
質問 # 55
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