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最新のSalesforce OmniStudio-Consultant認定の練習テスト問題
質問 # 39
A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation?
Choose 3 answers
- A. Range
- B. Headline
- C. Email
- D. Text Area
- E. Radio Group
正解：A、C、E
解説：
Explanation
The three input elements that can be recommended to improve usability and provide validation are Radio Group, Email, and Range. Radio Group allows the user to select one option from a list of values, which reduces typing and ensures valid input. Email validates that the input is a valid email address format. Range allows the user to select a numeric value within a specified range using a slider, which reduces typing and ensures valid input. Headline is not an input element, but a display element that shows text in large font size.
Text Area is not suitable for this scenario, as it allows the user to enter multiple lines of text without validation.
質問 # 40
A business needs to display installed products for field service technicians on service calls using a mobile device The installed product information must be summarized so the technician can see key details at a glance. How the technician also needs to sometimes access a list of past service dates for each product.
Which two FlexCards features should the consultant recommend to meet this requirement?
Choose 2 answers
- A. Use card states
- B. Use flyouts
- C. Customize the styling
- D. Enable the Responsive property
正解：B、D
質問 # 41
A company has an existing OmniScript running in production. The business decides additional customer information is needed and wants to add more questions to the process.
What is the most efficient approach that the consultant can recommend to the business to meet this requirement?
- A. Add a new Step element with Input elements
- B. Add an Input Action to a Step
- C. Add an LWC component
- D. Add an embedded FlexCard
正解：A
解説：
Explanation
The most efficient approach that the consultant can recommend to the business to meet this requirement is to add a new Step element with Input elements. A Step element can group related fields and elements in an OmniScript, and display them in a page or a section. An Input element can display a field for the user to enter data, such as text, number, date, etc. The consultant can use a Step element to add a new page or section to the OmniScript, and then use Input elements to collect the additional customer information
質問 # 42
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
- A. Select
- B. Radio
- C. DataRaptor Transform Action
- D. DataRaptor Post Action
- E. DataRaptor Extract Action
正解：B、D、E
質問 # 43
In an Integration Procedure, what group element will control whether an individual action executes?
- A. Loop Block
- B. Cache Block
- C. Conditional Block
- D. Try-Catch Block
正解：C
解説：
Explanation
The group element that will control whether an individual action executes in an Integration Procedure is Conditional Block. Conditional Block allows the designer to specify a condition that determines whether the actions inside the block will run or not. Cache Block is used to store data in memory for later use. Try-Catch Block is used to handle errors and exceptions. Loop Block is used to iterate over a collection of data.
質問 # 44
Which three functions are performed by Action elements in OmniScript?
Choose 3 answers
- A. Send DocuSign emails for signature
- B. Display error messages to the user
- C. Organize data into multiple pages
- D. Get and update data in Salesforce
- E. Get and update data through APIs
正解：A、D、E
質問 # 45
What is the purpose of a DataRaptor Load?
- A. Post data to Salesforce APIs
- B. Load data to an Interface object
- C. Write data to Salesforce objects
- D. Send data to a PDF template
正解：C
質問 # 46
A business needs to display installed products for field service technicians on service calls using a mobile device The installed product information must be summarized so the technician can see key details at a glance.
How the technician also needs to sometimes access a list of past service dates for each product.
Which two FlexCards features should the consultant recommend to meet this requirement?
Choose 2 answers
- A. Use card states
- B. Use flyouts
- C. Customize the styling
- D. Enable the Responsive property
正解：B、D
質問 # 47
A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular list by case status, so that Escalated cases appear first, followed by Active and Closed cases.
Which FlexCard feature should the consultant recommend to meet this requirement?
- A. A Datatable element with the Group By property
- B. flyout with child FlexCards with conditions to filter by case status
- C. Child FlexCards in a parent FlexCard with the Group By property
- D. States with conditions to filter by case status
正解：A
解説：
Explanation
The FlexCard feature that the consultant should recommend to meet this requirement is a Datatable element with the Group By property. A Datatable element is an element that can display data in a tabular format, with columns and rows. The consultant can use a Datatable element to display the cases for an account, with columns for case status, case number, subject, etc. The Group By property is a property that allows grouping data by one or more fields, such as case status. The consultant can use the Group By property to organize the cases by case status, so that Escalated cases appear first, followed by Active and Closed cases
質問 # 48
A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
* Start a process to retrieve plan consumption data
* Create a new case
* Open a promotions web page
* Change the SIM card
which combination should the consultant use in designing the solution?
- A. Custom Event and Redirect URL
- B. Event, Navigate and Card
- C. Flyout and OmniScript
- D. OmniScript and Navigate
正解：D
質問 # 49
How should the consultant design the OmniScript solution to allow the user to stop and resume a process at a later time?
- A. Configure a Resume Step
- B. Configure the Save property
- C. Use a DataRaptor Post Action
- D. Use an Integration Procedure
正解：B
質問 # 50
When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverageon their current plan.
Which OmniStudio tool could a consultant recommend to get the discounted rate?
- A. DataRaptor Transform
- B. OmniStudio Action
- C. DataRaptor Turbo
- D. Calculation Matrices
正解：D
解説：
Explanation
The OmniStudio tool that the consultant should recommend to get the discounted rate is Calculation Matrices.
A Calculation Matrix is a tool that can perform complex calculations based on multiple input variables and output values. The consultant can use a Calculation Matrix to define the input variables, such as number of lines and internet coverage, and the output values, such as discounted rate. The Calculation Matrix can then apply rules and formulas to calculate the discounted rate for each combination of input variables
質問 # 51
A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains 5 child FlexCards inside the state of the parent FlexCard.
How many different data sources can be configured using FlexCards in this scenario?
- A. 0
- B. 1
- C. 2
- D. 3
正解：D
解説：
Explanation
The number of different data sources that can be configured using FlexCards in this scenario is 6. A FlexCard can have one data source per state, and a state can have multiple child FlexCards, each with its own data source. Therefore, the parent FlexCard can have one data source for its state, and each of the 5 child FlexCards can have a different data source, making a total of 6 data sources
質問 # 52
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when view the product information. Once all of the elements are collected together on the FlexCard, it looks cluttered.
Which two FlexCard features should the consultant recommend to address this issue?
Choose 2 answers
- A. Use a table or chart to display data
- B. Use a condition to hide data unless specific criteria are met
- C. Use a flyout action to display additional information
- D. Put specific fields in a collapsible block
正解：C、D
質問 # 53
An investment portfolio manager wants to build a console to display:
* Client information
* Profile attributes
* Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display. The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?
- A. * A header FlexCard for client information and profile attributes
* FlexCards for investment instrument information - B. * An OmniScript with a Step for client information
* Block Elements for investment instruments - C. * A header FlexCard for client information with a Flyout for profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information - D. * A header FlexCard for client information and profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information
正解：B
質問 # 54
In which two scenarios should a DataRaptor be used?
Choose 2 answers
- A. To merge the city and state fields into a single field
- B. To retrieve an account and Its related contacts
- C. To send an SMS alert to the user when a process completes
- D. To retrieve today's financial news
正解：A、B
質問 # 55
What is the purpose of the Messaging element in OmniScript?
- A. Trigger an event to external data sources based on logical conditions
- B. Send email/text to users based on logical conditions
- C. Display a custom styled message
- D. Display a warning to users based on logical conditions
正解：D
質問 # 56
Which element allows a user to retrieve data from a single field and display it in a dropdown list?
- A. Calculation Action
- B. Select
- C. Lookup
- D. DataRaptor Extract Action
正解：C
解説：
Explanation
The element that allows a user to retrieve data from a single field and display it in a dropdown list is Lookup.
Lookup allows the user to search for a value from a Salesforce object or an external system and select it from a list of suggestions. Calculation Action is used to perform calculations on data. DataRaptor Extract Action is used to retrieve data from multiple fields or records. Select is used to display a list of predefined values.
質問 # 57
which Action element redirects the user outside an LWC OmniScript?
- A. Navigate
- B. Response
- C. Done
- D. Post to Object
正解：A
解説：
Explanation
The Action element that redirects the user outside an LWC OmniScript is Navigate. Navigate allows the user to navigate to a URL or a Salesforce record or page. Response, Done, and Post to Object are not Action elements, but End elements that terminate an OmniScript.
質問 # 58
A business has an existing Contact FlexCard that currently displays 5 actions. The business needs to add 3 m actions to the existing FlexCard. All 8 actions are equally important and used with the same frequency. The business wants to display the name and icon for each action. However, when reviewing the existing design, V consultant notices that the FlexCard is overloaded with actions.
What FlexCard design solution should the consultant recommend?
- A. Add a menue element and Include all the actions
- B. Add a flyout to the existing FlexCard
- C. Use a block element to add these new actions
- D. Create a new contact FlexCard for the new actions
正解：A
質問 # 59
An OmniScript saves data to Salesforce and to an external system. What OmniScript element could save all this data?
- A. DataRaptor Post Action
- B. HTTP Action
- C. DataRaptor Transform Action
- D. Integration Procedure Action
正解：D
解説：
Explanation
The OmniScript element that could save all this data is Integration Procedure Action. An Integration Procedure Action can execute an Integration Procedure that can combine multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. This way, the Integration Procedure Action can write data to Salesforce using a DataRaptor Load action and to an external system using a REST or SOAP service
質問 # 60
In which two scenarios should a DataRaptor be used?
Choose 2 answers
- A. To merge the city and state fields into a single field
- B. To retrieve an account and Its related contacts
- C. To send an SMS alert to the user when a process completes
- D. To retrieve today's financial news
正解：A、B
解説：
Explanation
The two scenarios where a DataRaptor should be used are: to retrieve an account and its related contacts, and to merge the city and state fields into a single field. A DataRaptor is a tool that can read, transform, and write data from Salesforce objects or JSON objects. A DataRaptor Extract can retrieve data from one or more Salesforce objects using SOQL queries, and store it in an Interface object or a JSON object. A DataRaptor Transform can map data from one Interface object or JSON object to another, and apply formulas and functions to transform the data. For example, a DataRaptor Transform can concatenate two fields into one using the + operator
質問 # 61
What is the purpose of Step elements in an OmniScript?
- A. Organizes the script into one or more pages
- B. Groups elements that extract data
- C. Allows the user to input data
- D. Enables the use of repeatable blocks
正解：A
質問 # 62
An OmniScript saves data to Salesforce and to an external system. What OmniScript element could save all this data?
- A. DataRaptor Post Action
- B. HTTP Action
- C. DataRaptor Transform Action
- D. Integration Procedure Action
正解：D
質問 # 63
A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A, B. C, D. E) and the size (Small Medium, Large, X-large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor.
Which two OmniStudio tools should the consultant recommend to meet these requirements?
Choose 2 answers
- A. DataRaptor Transform
- B. DataRaptor Extract
- C. Calculation Matrix
- D. Calculation Procedure
正解：B、C
解説：
Explanation
The two OmniStudio tools that the consultant should recommend to meet these requirements are: Calculation Matrix and DataRaptor Extract. A Calculation Matrix is a tool that can perform complex calculations based on multiple input variables and output values. The consultant can use a Calculation Matrix to look up the unit price using the product code, the grade, size, and then multiply the unit price by a discount factor. A DataRaptor Extract is a tool that can retrieve data from a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Extract to get the product code, grade, size, and discount factor from Salesforce
質問 # 64
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