[2024年更新]OmniStudio-ConsultantのPDF問題完璧見込みでJPNTest練習試験合格させます
Salesforce OmniStudio-Consultant試験は、SalesforceのOmniStudioプラットフォームを使用したソリューションの設計と実装を担当するプロフェッショナルのスキルと知識をテストするために設計されています。この試験は、Salesforceの経験があるコンサルタント、開発者、アーキテクトを対象としており、OmniStudioを使用したソリューションの実装における専門知識を証明し、Salesforce認定プロフェッショナルとしての認知度を高めるための優れた手段です。
Salesforce OmniStudio-Consultant 認定試験の出題範囲：
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質問 # 26
A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.
Which OmniStudio tools should the consultant recommend to meet these requirements?
- A. Specific FlexCards with Actions for each type of Contact
- B. Multiple OmniStudio Actions that invoke separate OmniScripts
- C. Single FlexCard with an Action to invoke an OmniScript
- D. Single OmniStudio Action that invokes separate Omniscripts
正解：D
解説：
Explanation
The OmniStudio tools that should be recommended to meet these requirements are single OmniStudio Action that invokes separate Omniscripts. OmniStudio Action can be used to conditionally launch different Omniscripts based on the record type of the contact. Omniscripts can be used to implement the verification processes for each type of contact. Specific FlexCards with Actions for each type of Contact would require creating redundant FlexCards and Actions for each record type. Multiple OmniStudio Actions that invoke separate Omniscripts would require creating redundant Actions for each record type. Single FlexCard with an Action to invoke an Omniscript would not allow for different verification processes based on the record type.
質問 # 27
A company needs to create a new quote estimation process for its services team. This process involves multi; steps. The user needs to enter a variable number of rows of data in order to calculate the correct final price f the quote. The data that needs to be entered in each row includes:
* Service category
* Number of hours
* Hourly rate
The number of hours should be multiplied with the hourly rate to calculate the total for each row.
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers
- A. Step
- B. Multi-select
- C. Input Block
- D. Formula
- E. Edit Block
正解：A、D、E
質問 # 28
A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers
- A. Messaging
- B. Formula
- C. Alert
- D. Calculation
正解：A、B
質問 # 29
A business process needs to perform a multi-step calculation on each contact record in a list.
Using an Integration Procedure to process the list, what feature can be used to meet this requirement?
- A. Conditional Block
- B. DataRaptor Transform Action
- C. Loop Block
- D. Batch Action
正解：C
解説：
Explanation
The feature that can be used to meet this requirement in an Integration Procedure is Loop Block. Loop Block allows the designer to iterate over a collection of data and perform actions on each item. In this case, a Loop Block can be used to loop over each contact record in the list and perform a multi-step calculation using Calculation Actions or Calculation Procedures. Batch Action is not a feature in Integration Procedure, but a type of Action element that can perform bulk operations on data. Conditional Block is used to specify a condition that determines whether the actions inside the block will run or not. DataRaptor Transform Action is used to transform data from one format to another using templates.
質問 # 30
A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their Community portal. The project team decides to use OmniStudio tools to provide this functionality.
In this scenario, which two OmniStudio features should the consultant recommend7 Choose 2 answers
- A. Datatable
- B. Remote Action
- C. Edit Block
- D. Response Action
正解：C、D
質問 # 31
A business implements several OmniScripts and requests a design review to identify possible improvements.
During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labelsand input elements.
What can the consultant recommend to improve these OmniScripts?
- A. Create a reusable OmniScript to update address information.
- B. Create new versions of the OmniScripts to collect the address information.
- C. Add an address typeahead element to all the OmniScripts.
- D. Use a DataRaptor Transform to standardize the data format.
正解：A
解説：
The consultant can recommend creating a reusable OmniScript to update address information. A reusable OmniScript is an OmniScript that can be embedded in another OmniScript as a sub-process. This way, the consultant can create one OmniScript that collects the address information in a consistent way using the same labels and input elements, and then use it in multiple OmniScripts that need to update address information.
This will improve the design and maintenance of the OmniScripts.
質問 # 32
A consultant wants to proceed with a FlexCard canvas design that will display data from a legacy billing system. The legacy billing system is being extended to add a SOAP endpoint that will allow for the data to be retrieved in XML format. However, the endpoint is not ready yet.
Which data source should the team use to make progress on the design?
- A. DataRaptor
- B. Apex Remote
- C. Integration Procedures
- D. Apex REST
正解：C
質問 # 33
An insurance company decides to implement a sales console for the sales representatives that displays or provide access to customer information. The consultant reviews all the information required and determines that FlexCards would be the best solution to display part of the required information.
Which two pieces of data should the consultant recommend displaying using FlexCards' Choose 2 answers
- A. Customer name, title, phone, email
- B. Terms and Conditions for each policy
- C. Guided troubleshooting process
- D. Policies including type, issue date, amount
正解：A、D
質問 # 34
Agents for an insurance company need to know the current and past weather conditions when creating claims customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents h access to the information. The FlexCard needs to provide fields extracted from a weather API and account field from Salesforce.
According to best practice, what data source should be used?
- A. Streaming API
- B. REST
- C. DataRaptor Extract
- D. Integration Procedure
正解：D
質問 # 35
A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.
Which OmniScript feature should the consultant recommend to meet this requirement?
- A. User Roles
- B. Script Configuration
- C. Conditional Views
- D. Script Profiles
正解：C
解説：
Explanation
The OmniScript feature that should be recommended to meet this requirement is Conditional Views.
Conditional Views allow the designer to create different paths within an OmniScript based on user responses or data values. User Roles are used to control access and visibility of OmniScripts based on user profiles or permissions. Script Configuration is used to define general settings and properties of an OmniScript. Script Profiles are used to assign different versions of an OmniScript to different user groups.
質問 # 36
Which OmniStudio tool is optimized for performance and minimizes configuration time?
- A. Integration Procedure
- B. DataRaptor Turbo Extract
- C. DataRaptor Extract
- D. Calculation Procedure
正解：B
質問 # 37
In which two cases should an integration procedure be used as a data source for FlexCards and OmniScripts, Choose 2 answers
- A. To retrieve multiple data sources in a single response
- B. To separate the user interface from changes in the data sources
- C. To minimize the number of elements to be configured
- D. To achieve elastic scaling
正解：A、B
質問 # 38
A company has an OmniScript that allows agents to schedule service calls. The first step displays the account name, primary contact name, and telephone number to the user for confirmation. On the second step, it displays available appointment slots, which are retrieved from an external service in XML and then transformed into JSON. The following actions are currently used in the OmniScript:
* DataRaptor Extract Action
* HTTP Action
* DataRaptor Transform Action
Following best practices, what can the consultant recommend to reduce processing time?
- A. Add reusable OmniScripts for each step
- B. Add conditional views to the OmniScript
- C. Change DataRaptors to extract single objects
- D. Combine these actions into an Integration Procedure
正解：D
解説：
The consultant should recommend adding a Set Errors element to meet this requirement. A Set Errors element can display an error message and prevent the OmniScript from proceeding if certain conditions are not met. The consultant can use a Set Errors element to check if the email address field is empty when the agent selects the checkbox to email the receipt. If it is empty, the Set Errors element can show an error message and direct the user to return to the first step and enter the customer's email address
質問 # 39
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers
- A. DataRaptor Turbo Extract
- B. Integration Procedure
- C. FlexCard
- D. DataRaptor Load
- E. OmniScript
正解：A、B、E
質問 # 40
A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
* Start a process to retrieve plan consumption data
* Create a new case
* Open a promotions web page
* Change the SIM card
which combination should the consultant use in designing the solution?
- A. Event, Navigate and Card
- B. Flyout and OmniScript
- C. Custom Event and Redirect URL
- D. OmniScript and Navigate
正解：D
解説：
Explanation
The combination that the consultant should use in designing the solution is OmniScript and Navigate. An OmniScript is a tool that can design customer interactions using elements and actions. The consultant can use an OmniScript to display the mobile plans for the Customer 360° console application. A Navigate action is a button or a link that can redirect the user to another web page or URL. The consultant can use Navigate actions to add the following actions to the FlexCard: start a process to retrieve plan consumption data, create a new case, open a promotions web page, and change the SIM card
質問 # 41
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