[2024年11月01日] あなたを合格させるC_C4H51_2405無料最新問題集でSAP練習テスト
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質問 # 47
Which of the following apply to time recording? Note: There are 3 correct answers to this question.
- A. You can activate Microsoft Outlook integration for time recording.
- B. Time sheets can be submitted for approval.
- C. Time recording can be done without assignment to a ticket.
- D. Code list restrictions are not possible for the Time Type field.
- E. Automatic time recording can be done by choosing "Start recording" and "Stop recording".
正解：A、B、C
質問 # 48
Which function should be enabled in the account master to block the release of external follow-up documents to SAP S/4HANA?
- A. Sales support blocking
- B. Prospect blocking
- C. Credit limit check
- D. Delivery blocking
正解：B
質問 # 49
Which actions are prerequisites to implement registered products? Note: There are 2 correct answers to this question.
- A. Activate status schema for functional locations
- B. Create an installed base
- C. Create customer records
- D. Activate registered products in scoping
正解：B、D
質問 # 50
What are the advantages of using the mashup approach when integrating an SAP BusinessObjects BI system? Note: There are 2 correct answers to this question.
- A. Security issues with mashups outside of the corporate network are rare.
- B. Data can be accessed in real time.
- C. Existing reports can be reused.
- D. Offline access is available.
正解：B、C
質問 # 51
Which fields can be used to maintain service levels? Note: There are 2 correct answers to this question.
- A. Category
- B. Due Date
- C. Priority
- D. Custom fields
正解：B、C
質問 # 52
What types of mashups are available in SAP Service Cloud? Note: There are 2 correct answers to this question.
- A. HTML mashups
- B. URL mashups
- C. Internal mashups
- D. ABAP mashups
正解：A、B
質問 # 53
When an end user logs an incident in SAP Service Cloud, what can the administrator do to manage the incident? Note: There are 2 correct answers to this question.
- A. Set the action to Propose Solution.
- B. Push the incident to SAP Service Cloud support.
- C. Change the priority to Escalated.
- D. Maintain the Incident Context.
正解：A、C
質問 # 54
Which tools can you use to create new accounts in SAP Service Cloud? Note: There are 2 correct answers to this question.
- A. Manual migration
- B. Data Workbench
- C. Mass Change Account Data
- D. Workflow rules
正解：B、C
質問 # 55
Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.
- A. Create territory hierarchy levels
- B. Remove the personal data from the business user
- C. Assign restriction rules
- D. Assign employee to an organizational unit
正解：C、D
質問 # 56
You plan a product recall with the help of automatically generated tickets. Which tool do you use?
- A. Maintenance plan
- B. Ticket routing rules
- C. Activity planner
- D. Realignment runs
正解：A
質問 # 57
What can you do to give employees easy access to a centralized repository of information that would help with ticket resolution?
- A. Create and assign a survey to a ticket
- B. Configure a response template
- C. Set up a knowledge base for service contracts
- D. Integrate an external knowledge base
正解：D
質問 # 58
Which of the following describes how permissions work in SAP Service Cloud?
- A. If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.
- B. Restricted access rights override any unrestricted access you have defined.
- C. Unrestricted access rights override any restrictions you have defined.
- D. You can decide if the access rights should override any defined restrictions for each view.
正解：C
質問 # 59
Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management?
Note: There are 2 correct answers to this question.
- A. Installed bases
- B. Registered products
- C. Contacts
- D. Service contracts
正解：A、D
質問 # 60
Which master data is synchronized bidirectionally between SAP S/4HANA and SAP Service Cloud?
- A. Employee
- B. Account
- C. Account hierarchy
- D. Product
正解：B
質問 # 61
Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?
- A. Countries, scoping, activating dashboard designer
- B. Countries, business processes, integrations
- C. Countries, scoping, live activity configuration
- D. Countries, business processes, business users
正解：B
質問 # 62
Which of the following actions are needed to link incoming emails to a ticket? Note: There are 2 correct answers to this question.
- A. Activate the Messaging Service communication channel
- B. Maintain an email address
- C. Activate the scoping item Function Locations
- D. Activate the scoping item "Do you want to support email channels for corporate accounts?"
正解：A、D
質問 # 63
What can the categories in the service catalog be used for? Note: There are 3 correct answers to this question.
- A. Determining responsibility for tickets
- B. Determining service level assignments
- C. Controlling validity of the service catalog
- D. Determining fine-tuning settings
- E. Reporting purposes
正解：A、B、E
質問 # 64
Which model can be used for ABAP cloud-native development?
- A. ABAP RESTful Application Programming Model
- B. The SAP S/4HANA Cloud Extensibility Model
- C. The ABAP Cloud Development Model
正解：A
質問 # 65
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