
合格させちゃうSAP Certified Associate C_C4H51_2405試験簡単かつ正確なPDF問題 [2025年04月30日]
C_C4H51_2405認証試験問題集解答を提供しています
SAP C_C4H51_2405 認定試験の出題範囲:
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質問 # 36
Which of the following apply to time recording? Note: There are 3 correct answers to this question.
- A. Time sheets can be submitted for approval.
- B. Automatic time recording can be done by choosing "Start recording" and "Stop recording".
- C. Code list restrictions are not possible for the Time Type field.
- D. You can activate Microsoft Outlook integration for time recording.
- E. Time recording can be done without assignment to a ticket.
正解:A、D、E
質問 # 37
Which object can you use in a ticket template when you create a new maintenance plan? Note: There are 2 correct answers to this question.
- A. Ticket type
- B. Service level
- C. Category
- D. Organization
正解:A、B
質問 # 38
Which of the following actions are needed to link incoming emails to a ticket? Note: There are 2 correct answers to this question.
- A. Activate the scoping item "Do you want to support email channels for corporate accounts?"
- B. Activate the Messaging Service communication channel
- C. Maintain an email address
- D. Activate the scoping item Function Locations
正解:A、B
質問 # 39
Which object can be used in workflow definition and assigned to organizational structures?
- A. Job definition
- B. Business user
- C. Business role
- D. Employee
正解:A
質問 # 40
Which actions are required to allow contract management in SAP Service Cloud? Note: There are 2 correct answers to this question.
- A. Activate Service Contract Management in scoping
- B. Use fine-tuning to activate Service Contract Management
- C. Activate Create Contracts in the Detail view
- D. Use fine-tuning to manage the numeric range for contracts
正解:A、B
質問 # 41
Which restriction rules can you use to control the access to an installed base? Note: There are 2 correct answers to this question.
- A. Territories
- B. Employee
- C. Business role
- D. Measurement and reading
正解:A、C
質問 # 42
Which options do you have to connect an existing ticket to another ticket? Note: There are 3 correct answers to this question.
- A. Maintain the ticket hierarchy.
- B. Run an action for grouping tickets.
- C. Define a multi-step approval process.
- D. Use the Subticket tab to add a ticket.
- E. Create an activity plan for an object ticket.
正解:A、B、D
質問 # 43
Which of the following describes how permissions work in SAP Service Cloud?
- A. Restricted access rights override any unrestricted access you have defined.
- B. Unrestricted access rights override any restrictions you have defined.
- C. You can decide if the access rights should override any defined restrictions for each view.
- D. If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.
正解:B
質問 # 44
Which of the following API types does SAP recommend to use to achieve clean core integrations? Note: There are 2 correct answers to this question.
- A. IDoc
- B. SOAP
- C. RFC
- D. OData
正解:B、D
質問 # 45
What types of mashups are available in SAP Service Cloud? Note: There are 2 correct answers to this question.
- A. HTML mashups
- B. URL mashups
- C. ABAP mashups
- D. Internal mashups
正解:A、B
質問 # 46
Which of the following objects can you assign to an installed base? Note: There are 2 correct answers to this question.
- A. Measurements
- B. Skills
- C. Registered products
- D. Service contracts
正解:A、C
質問 # 47
Which configuration steps can be used in SAP Service Cloud to send emails to a customer? Note: There are 2 correct answers to this question.
- A. Define a template.
- B. Activate Live Activity Configuration.
- C. Create a customer and assign an email address.
- D. Set up an approval process.
正解:A、C
質問 # 48
Which actions can you take to control custom fields and their values? Note: There are 2 correct answers to this question.
- A. Grant access to extension fields for business users
- B. Create a code list restriction
- C. Use restriction rules
- D. Grant access to extension fields for business roles
正解:B、D
質問 # 49
Which function should be enabled in the account master to block the release of external follow-up documents to SAP S/4HANA?
- A. Credit limit check
- B. Sales support blocking
- C. Delivery blocking
- D. Prospect blocking
正解:D
質問 # 50
Your customer has determined that one of their products has a known fault. They would like to ensure that all tickets with that product be automatically assigned to the escalation team.
Which feature of SAP Service Cloud would you use to perform this action?
- A. Workflow distribution rules
- B. Service categories
- C. Fine-tuning
- D. Notifications
正解:A
質問 # 51
You want to create a maintenance plan for a vehicle check at 10,000 kilometers or 12 months. What schedule condition and schedule type do you use?
- A. Absolute, counter-based
- B. One time, time and counter-based
- C. One time - no condition, time and counter-based
- D. Alternating, time and counter-based
正解:D
質問 # 52
You are configuring SAP Service Cloud to automatically create tickets from Facebook posts and assign them to the social media support team. Which features of SAP Service Cloud can help with this?
Note: There are 2 correct answers to this question.
- A. Social media channel configuration
- B. Scoping in the Configuration Workbench
- C. Work distribution
- D. Approval process for social media import run
正解:A、C
質問 # 53
Which options are features within the Analytics framework? Note: There are 3 correct answers to this question.
- A. You can use a mashup to access SAP BusinessObjects BI offline.
- B. You can use Dashboard Designer to join KPIs to a new data source.
- C. You can assign reports to business roles.
- D. You can add custom fields in data sources and reports.
- E. You can create new custom reports based on joined data sources.
正解:C、D、E
質問 # 54
Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management?
Note: There are 2 correct answers to this question.
- A. Installed bases
- B. Registered products
- C. Contacts
- D. Service contracts
正解:A、D
質問 # 55
Which fields can be used to maintain service levels? Note: There are 2 correct answers to this question.
- A. Custom fields
- B. Priority
- C. Due Date
- D. Category
正解:B、C
質問 # 56
What are some SAP recommended guiding principles to achieve clean core operations? Note: There are 3 correct answers to this question.
- A. Establish release management.
- B. Establish an organizational structure, technical foundation, and transformation methodology for clean core.
- C. Establish regular housekeeping tasks and procedures.
- D. Integrate clean core practices in the end-to-end value process chain.
- E. Define roles and responsibilities as part of a process transformation office.
正解:B、C、D
質問 # 57
What can you use to create tickets based on conditions?
- A. Maintenance plan
- B. Workflow rule of type Action
- C. Activity planner
- D. The Ticket Creation action in the Tickets work center
正解:B
質問 # 58
What can the categories in the service catalog be used for? Note: There are 3 correct answers to this question.
- A. Controlling validity of the service catalog
- B. Determining responsibility for tickets
- C. Determining service level assignments
- D. Reporting purposes
- E. Determining fine-tuning settings
正解:B、C、D
質問 # 59
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更新されたC_C4H51_2405試験練習テスト問題:https://www.jpntest.com/shiken/C_C4H51_2405-mondaishu