[2025年02月] 最新のAccredited Professional Salesforce-Communications-Cloud試験解答豪華セット問題集
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質問 # 39
Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?
- A. Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
- B. Only Commercial assets need to be present in salesforce to successfully process the MACD orders.
- C. Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations
- D. Only Migrate the assets needed when customers are trying to place MACD orders.
正解：C
質問 # 40
ABC cloud currently using communication cloud's order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud's architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?
- A. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. Accept synchronous response from Apigee. Configure a Push Event for asynchronous response from Apigee about the result of the order submission.
- B. Configure a synchronous call out task for each request to the billing system as well as dependencies between those to orchestrate correct sequence
- C. Configure an Autotask and integration procedure that orchestrate a series of calles to the billing system via Apigee.
- D. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. The asynchronous callout will accept synchronous response from apigee and asynchronous responses from Apigee about the result of the order submission.
正解：D
質問 # 41
Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like color, storage and screen size that are common across mobile devices. UC is looking for recommendation around efficiency them using SFI product catalog. How should consultant model the product catalog for UC?
- A. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Base Offer Spec Type' Object Type.
- B. Create 'base offer Spec Type' object type with all attribute and associate mobile device offer with this object type
- C. Create 'Mobile offer Spec Type' with base attribute as parent object type and associate mobile device offers with object type and add additional attributes
- D. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Mobile Offer Spec Type' Object Type.
正解：C
解説：
Base offer Spec Type should not have object sub type as best practice
質問 # 42
What are three main factors that should lead a consultant to consider assetization of a commercial product or service?
- A. The product/service sold is high volume, one time billing event, such as a pay per view
- B. The product services sold will have child features added in the future
- C. The product services sold can undergo future attribute changes
- D. The Product sold is a device accessory such as phone case
- E. The product Service sold has a recurring charge
正解：B、C
質問 # 43
Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.
- A. Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory
- B. Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
- C. Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product
- D. Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
正解：C
質問 # 44
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?
- A. Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
- B. Attach an Omniscript ta task and handle the integration manually
- C. Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
- D. Use Apex to be able to send the customized payload and interpret the response
正解：D
質問 # 45
Has commercial attribute called "access Type" on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the "access type" value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?
- A. M:M
- B. 1:1
- C. M:1
- D. 1:M
正解：D
質問 # 46
Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?
- A. Use data raptor to assist with integration and introduce several manual task into the flow.
- B. Use call out to fully automate the flow so that no manual steps are required
- C. Use the integration procedure to manage the various task that technician need to undertake
- D. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually
正解：D
質問 # 47
Universal containers (UC) is a communication service provider using commination cloud. UC wants to create a guided ordering processes for their Sales agent and B2C Consumers. Which three option are technically feasible.
- A. Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via Lightning Out on a third-party CMS for customers to leverage the development team's Flow expertise.
- B. Use OmniScript for building the guided the ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS for Customers to Maximize reuse.
- C. Use Omni Script for building the guided ordering journey for agents and call Omni script via community builder on a salesforce community to maximize reuse
- D. Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via community builder on a salesforce community for customers to leverage the development team's flow expertize
- E. Use Omni Script for building the guided ordering journey for agents and Omni script via Omni out on a salesforce community for customers to maximize governor limits and performance.
正解：B、C、D
質問 # 48
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?
- A. This would require migrating all products sold within last 5 years, including those that are no longer sold.
- B. Migrating millions of records may reduce query performance due to large data volumes
- C. There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance
- D. Migrating millions of records will cause Order Management to fail during processing due to large volume
- E. Migrating Assets instead of orders would provide more business Value.
正解：A、D
質問 # 49
An ABC telecom customer requested a change to their existing services which resulted in new set of assets. At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?
- A. Subscription
- B. Service Entitlement
- C. Contract Line Item
- D. Service Account
正解：A
質問 # 50
Universal containers want to include Product A every time they sell the bundle B.
Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?
- A. Configure the cardinality Min as 0, Max 1 and default as 1.
- B. Configure the cardinality Min as 1, Max 1 and default as 1
- C. Add an Auto Add rule to include product A with bundle B
- D. Add a Recommendation rule for Product A when bundle B is added
正解：A
質問 # 51
ABC cloud is using communication cloud's order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.
- A. Configure GET ERP order callout task straight after the callout task that create an order in ERP. Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record
- B. Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record
- C. Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record
- D. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.
正解：B
質問 # 52
Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.
- A. Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.
- B. Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn
- C. Create a churn trend app from a template in CRM analytics to identify customer likely to churn
- D. Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn
正解：A
質問 # 53
United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete. Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?
- A. Introduce customer data management system as a part of digital transformation to keep customer data up to date
- B. Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM
- C. Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs
- D. Synchronize real time customer data between the two CRMs at the end of business day using batch updates.
正解：C
質問 # 54
Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel's Communication Cloud.
- A. Use CPQAppHandler Methods
- B. Use Cart Based APIs
- C. Use Digital Commerce APIs
- D. Use EPC APIs
正解：C
質問 # 55
Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?
- A. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task
- B. Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute
- C. Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product
- D. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task
正解：B、D
質問 # 56
UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.
- A. Cart Based API using Omni Out
- B. Digital commerce SDK
- C. Digital Commerce API
- D. Custom API via lightening Out
正解：B、C
質問 # 57
niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?
- A. Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract
- B. Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion
- C. Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote
- D. Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering
正解：C
質問 # 58
Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers
- A. Model the Ethernet access device as a child product of the dedicated internet service offer
- B. Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added
- C. Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.
- D. Model dedicated internet service as a child product of the Ethernet access device offer.
正解：C
質問 # 59
Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?
- A. Split Line Items in the same order before submitting the order and request an increase to order size limits
- B. Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.
- C. User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
- D. Ensure platform Events mode is enabled for Order Management
正解：C、D
質問 # 60
Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related. They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?
- A. Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix
- B. Create another matrix for OTC's and add all the attributes from Account and product as input and price as Output.
- C. Create Apex class and hook code to calculate the price and add as a step within the pricing plan
- D. Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems
正解：A
質問 # 61
Universal Connect has a requirement to capture site address for its high speed business internet offerings in order to do a serviceability check. Which two entities are used in communication cloud to capture location information?
- A. Service Account
- B. Address
- C. Premise
- D. Place
正解：A、C
質問 # 62
United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.
- A. Disconnect and New order
- B. Change of Plan
- C. Modify Order
- D. Apply Promotion
正解：B
質問 # 63
Unified communication is dependents on a large number legacy system that works in virtual product silos. Business capacities are duplicated across multiple system, requiring manual efforts to complete orders and service request.
The complex system landscape makes it difficult to support growing business models so UC is planning to upgrade the communication cloud while also considering migration for their existing subscribers to communication cloud. What are three questions consultant should ask that would directly impact the technical factors of their migration strategy?
- A. What data and from which system will be migrated
- B. What tools and databases will be used to perform the migration
- C. What will be the overall cost for migration?
- D. What is the quality, structure and frequency of the data migration?
- E. Who will be the main point of contact for migration
正解：A、B、D
質問 # 64
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