Salesforce-Communications-Cloud認定お試し[2024年06月14日] 最新Salesforce-Communications-CloudのPDF問題集
ベストSalesforce Salesforce-Communications-Cloud学習ガイドと問題集でof2024年更新
質問 # 13
Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?
- A. Context Rules
- B. Compatibility Rules
- C. Advance Rules
- D. Attribute Rules
正解：C
質問 # 14
ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?
- A. Assets based ordering
- B. Enterprise Sales Management
- C. Digital commerce
- D. Mobile subscription Management
正解：D
質問 # 15
Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel's Communication Cloud.
- A. Use Digital Commerce APIs
- B. Use CPQAppHandler Methods
- C. Use Cart Based APIs
- D. Use EPC APIs
正解：A
質問 # 16
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.
- A. Analyze an external data storage system for more cost effective data storage
- B. Analyze the storage usage of the existing legacy system
- C. Identify the storage needs between data storage and file storage.
- D. Access the archiving strategy and determine how storage will be cleared though archiving.
- E. Calculate the file and data storage required based on required data volume and file attachment requirements.
正解：B、D、E
質問 # 17
ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.
- A. Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.
- B. Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure
- C. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management
- D. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
正解：A
質問 # 18
A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?
- A. Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
- B. Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
- C. This type of modeling is not supported in EPC and modular should follow a flat modelling technique.
- D. Product Model use hierarchical modeling which is natively supports EPC
- E. Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
正解：A、B、D
質問 # 19
What are three main factors that should lead a consultant to consider assetization of a commercial product or service?
- A. The product Service sold has a recurring charge
- B. The product services sold can undergo future attribute changes
- C. The Product sold is a device accessory such as phone case
- D. The product/service sold is high volume, one time billing event, such as a pay per view
- E. The product services sold will have child features added in the future
正解：B、E
質問 # 20
An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?
- A. Design opportunity management flows and convert the opportunity to quote.
- B. Design a quoting flow to negotiate price and discount approval process.
- C. Design order capture and order fulfillment flows
- D. Design a contract creation and contract renewal flows
正解：A、B
質問 # 21
Universal containers (UC) is a communication service provider using commination cloud. UC gathered the following from their sales agent about their current legacy system quoting and order capture flows
* They often need to refer back to their documents for routine customer requests
* They are able to handle the majority of customer request themselves despite of current challenges
* Routine customer requests require many clicks and they want the new system to focus user experience.
One of the common MACD transactions is to increase the quality of the assets What approach should a consultant recommend for designing the quoting and order capture flow in communication cloud to alleviate the agents' feedback while minimizing implementation efforts?
- A. Leverage the CPQ cart for all cases minimize the implementation effort
- B. Leverage omni scripts for all used cases to minimize the training efforts for the sales agents.
- C. Leverage guided selling OmniScripts for common use cases and the CPQ cart for other use cases.
- D. Build a custom CPQ Cart using FlexCards and LWC to align to the legacy systems UI
正解：C
質問 # 22
UC rolling out products to the market in multiple go live iterations. Top offer sold is mobile followed by TV, during discovery phase it was identified that regardless of the top offer sold. Same activity of sending out a notification email to the account.
Which two ways consultant model the orchestration to make it reusable, have the least amount of time to go live and require minimal maintenance over time?
- A. Use product class to decompose each top offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS
- B. Create an orchestration plan and define a scenario for each top product offer
- C. Create a decomposition relationship for each product offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS
- D. Create a product class and assign it to all top level offers, create orchestration plan with a scenario on a product
正解：A、D
質問 # 23
An ABC telecom customer ordered an internet bundle along with router in their first order. At later date, the customer ordered another internet bundle. Their existing router supports all services. What should be the scope of technical product so that the decomposition process generates fulfillment request lines (FRL) based on the exiting inventory item?
- A. Top Order Item Scope
- B. Account Scope
- C. Order Item Scope
- D. Downstream Order Item Scope
正解：B
質問 # 24
UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?
- A. Create an attribute on business internet offers and use attribute based pricing
- B. Create price list per region and use context Rules to determine the correct Price List
- C. Create price list and price list entries associated with context Rules per region
- D. Create base price list and multiple child price list per region
正解：C
質問 # 25
Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?
- A. Which of the provided products are still actively sold?
- B. Can we rationalize products to a smaller number?
- C. Are there customer specific offerings?
- D. Which of the products are inactive?
正解：C
質問 # 26
A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.
which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?
- A. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
- B. Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.
- C. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system
- D. Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
正解：C
質問 # 27
UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement
- A. Attribute
- B. Calculation Matrix
- C. Pricing plan
- D. Price lists
- E. Fields
正解：A、B、E
質問 # 28
Universal containers (UC) is a communication service provider using commination cloud. UC wants to create a guided ordering processes for their Sales agent and B2C Consumers. Which three option are technically feasible.
- A. Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via community builder on a salesforce community for customers to leverage the development team's flow expertize
- B. Use Omni Script for building the guided ordering journey for agents and Omni script via Omni out on a salesforce community for customers to maximize governor limits and performance.
- C. Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via Lightning Out on a third-party CMS for customers to leverage the development team's Flow expertise.
- D. Use OmniScript for building the guided the ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS for Customers to Maximize reuse.
- E. Use Omni Script for building the guided ordering journey for agents and call Omni script via community builder on a salesforce community to maximize reuse
正解：A、D、E
質問 # 29
Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:
* Product must be grouped during decomposition in order to send products to the billing system based on location
* After grouping the ordered items based on location, send the respective codes to same billing system for each location Which three steps should a consultant take when designing a solution for these requirement?
- A. Split the order into multiple order and group order items based on the service location
- B. After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items
- C. Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them
- D. Use the CPQ multisite feature and group the service locations and create orders for each group
正解：B
質問 # 30
A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience. What approach should a consultant take during planning to ensure optimal development and time to market?
- A. Plan for three user stories running subsequently: UX design first, Device Reservation API second, and inventory management system at last
- B. UX experience is the most important. Fully design and validate the UX before designing the integration step
- C. Exact data in integration is an input to the ux design. Detailed Design of the integration... can start
- D. Plan for three user stories running in parallel: UX design, Device reservation, API and inventory system integration
正解：D
質問 # 31
Universal containers (UC) is a communication service provider using commination cloud. As a part of internet order fulfillment, UC warehouse agents will use salesforce to enter a router's barcode and enter the shipping tracking number of the router. How should a Communication cloud consultant solve this requirement?
- A. Configure a manual task Orchestration item that will launch a flow to enter the router's barcode number and shipping tracking number.
- B. Configure an Autotask Orchestration item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
- C. Configure a Push Event Orchestration item that will receive the router's barcode number and shipping tracking number
- D. Configure a Manual Task Orchestration item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
正解：D
質問 # 32
Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?
- A. Time Plan
- B. Promotions
- C. Offering
- D. Discount
正解：A、B
質問 # 33
Universal containers want to include Product A every time they sell the bundle B.
Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?
- A. Configure the cardinality Min as 0, Max 1 and default as 1.
- B. Configure the cardinality Min as 1, Max 1 and default as 1
- C. Add an Auto Add rule to include product A with bundle B
- D. Add a Recommendation rule for Product A when bundle B is added
正解：A
質問 # 34
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