JPNTest CSCP問題集631問でSupply Chain Professionalを確実実践
リアル最新CSCP試験問題CSCP問題集
質問 # 141
Which of the following activities is most appropriate in the implementation of a lean production strategy?
- A. Implementing a push strategy
- B. Increasing service through inventory
- C. Implementing manufacturing cells
- D. Implementing batch type operations
正解：C
解説：
Lean production strategy aims to minimize waste and maximize efficiency. The most appropriate activity in this context is implementing manufacturing cells:
* Manufacturing Cells: This involves organizing production processes into small, flexible cells that can produce a variety of products efficiently. It reduces waste, improves workflow, and enhances flexibility.
* Push vs. Pull: Lean strategies typically involve a pull strategy rather than a push strategy.
* Inventory Levels: Lean production focuses on reducing excess inventory, contrary to increasing service through inventory.
* Batch Type Operations: These can lead to higher inventory levels and are generally not aligned with lean principles.
References:
* "Lean Thinking: Banish Waste and Create Wealth in Your Corporation" by James P. Womack and Daniel T. Jones
* APICS Dictionary
質問 # 142
A manufacturer and the distributors of its products have decided to focus on price and product availability as strategic priorities. Which of the following values would be the most appropriate measure of customer service?
- A. Supply chain inventory days of supply
- B. Distributors' order-fill rates
- C. Manufacturer's volume flexibility
- D. Order-fulfillment lead times
正解：B
解説：
Order-fill rate is a key measure of customer service for companies focusing on price and product availability.
It indicates the percentage of customer orders that are fulfilled completely and on time. A high order-fill rate reflects the ability to meet customer demand efficiently, which is crucial when emphasizing product availability. This metric directly impacts customer satisfaction and loyalty, as customers expect reliable and prompt delivery of products.References:
* "The Supply Chain Management Casebook: Comprehensive Coverage and Best Practices in SCM" by Chuck Munson
* "Supply Chain Management: Strategy, Planning, and Operation" by Sunil Chopra and Peter Meindl
質問 # 143
Which of the following objectives is emphasized most in an integrated logistics strategy?
- A. Lowest total cost
- B. Optimal warehouse location
- C. Lowest transportation cost
- D. Improved third-party logistics (3PL) collaboration
正解：A
解説：
In an integrated logistics strategy, the objective is to achieve the lowest total cost rather than focusing on individual cost components like transportation or warehousing costs separately. This holistic approach considers all elements of the logistics process, including transportation, warehousing, inventory management, and order processing, and seeks to optimize the entire system for efficiency and cost-effectiveness. By doing so, the strategy ensures that costs are minimized across the entire supply chain, rather than in isolated parts, leading to overall cost savings and improved service levels.
* Lowest transportation cost (A) might lead to suboptimal decisions in other areas, such as warehousing or inventory management.
* Optimal warehouse location (C) is an important factor but only one part of the overall cost structure.
* Improved 3PL collaboration (D) is beneficial but not the central focus of minimizing total cost.
References
* Bowersox, D. J., Closs, D. J., & Cooper, M. B. (2012). Supply Chain Logistics Management. McGraw- Hill.
* Simchi-Levi, D., Kaminsky, P., & Simchi-Levi, E. (2007). Designing and Managing the Supply Chain:
Concepts, Strategies, and Case Studies. McGraw-Hill.
質問 # 144
A manufacturer of plastic components that are sold either directly or through distributors wants to identify the requirements of the end customers for each market segment. Which of the following approaches would be most appropriate?
- A. Sending samples of potential future products to the final customers
- B. Analyzing the buying history for each of the market segments
- C. Asking the manufacturer's direct customers
- D. Conducting a market research project
正解：D
質問 # 145
A work center's demonstrated capacity for the last week was 160 standard hours. Its demonstrated capacity for the last 6 weeks was 140 standard hours. Which of the following numbers would be best to use to determine the appropriate future load for the work center?
- A. 150 standard hours, because it is the average of the last two periods
- B. 160 standard hours, because it reflects what the work center has proven it can do
- C. 160 standard hours, because it reflects what happened most recently
- D. 140 standard hours, because it is based on a greater number of periods
正解：D
解説：
Section: Mixed questions
質問 # 146
A company develops annual forecasts for key products and enters into annual contracts with key suppliers based on the forecasts. Which of the following benefits would the company most likely receive from this approach?
- A. Higher-quality products
- B. Improved service
- C. Lower prices
- D. Shorter delivery lead times
正解：C
質問 # 147
Which of the following metrics is the most appropriate measure of supply chain responsiveness?
- A. Percentage of orders delivered on time
- B. Order fulfillment lead times
- C. Upside production flexibility
- D. Retail inventory days of supply
正解：C
質問 # 148
A company whose business strategy is to be environmentally responsible would most likely have a supply chain focused on:
- A. reducing the size of facilities.
- B. reducing supply chain costs.
- C. increasing process efficiency.
- D. increasing product throughput.
正解：C
質問 # 149
Which of the following practices has improved management of the customer pipeline?
- A. Sales force automation
- B. Finite capacity planning
- C. Reverse auctions
- D. Point-of-purchase metrics
正解：A
解説：
Sales force automation (SFA) has significantly improved the management of the customer pipeline. Here's how:
* Efficiency: Automates routine sales tasks such as order processing, tracking customer interactions, and managing sales leads, allowing sales teams to focus on selling.
* Data Management: Provides a centralized system for storing customer information, sales history, and communication records, enhancing data accessibility and accuracy.
* Pipeline Visibility: Offers real-time visibility into the sales pipeline, enabling better forecasting, opportunity management, and performance tracking.
* Customer Relationship Management: Enhances customer relationship management by providing tools for personalized communication, follow-ups, and customer service.
By automating and streamlining the sales process, SFA helps in managing the customer pipeline more effectively, leading to improved sales performance and customer satisfaction.
References:
* Buttle, F., & Maklan, S. (2019). Customer Relationship Management: Concepts and Technologies.
Routledge.
* Homburg, C., Schafer, H., & Schneider, J. (2008). "Sales excellence: Systematic sales management." Springer.
質問 # 150
All of the following are reasons why companies are adding more services around their productsEXCEPT:
- A. increase in IT capabilities that make this offering possible
- B. commoditization of products
- C. desire of companies to compete on price
- D. need to get closer to the customer
正解：C
質問 # 151
A firm has determined its cash-to-cash cycle time to be 60 days. The number of days' payables outstanding is
25, and number of days' sales outstanding is 35. If the firm reduces its inventory by 20%, the new cash-to-cash cycle time, in days, will be approximately:
- A. 88.
- B. 50.
- C. 48.
- D. 60.
正解：B
解説：
Section: Implementation and Operations
質問 # 152
Which of the following actions is most likely to improve the flow of funds between a group of supply chain partners?
- A. Negotiating a single set of terms for the trading partners
- B. Increasing the level of information sharing and collaboration
- C. Selecting a single currency for all group transactions
- D. Increasing a partner's cash-to-cash cycle time
正解：C
質問 # 153
A firm has discovered a product quality issue. What should be the first step in responding to this issue?
- A. Determine the root cause of the quality issue.
- B. Replace faulty products when they are returned by the end user.
- C. Trace the location of the faulty product in the supply chain.
- D. Separate the non-conforming products.
正解：C
質問 # 154
A firm is assessing the risk of business disruption due to several types of natural disasters. When determining the risk of each type of disaster, the firm should consider the probability of each type of disaster and the:
- A. consequences of the disruption.
- B. cost of mitigating the disaster.
- C. firm's capability to mitigate the risk.
- D. forecaster's confidence in the risk probability.
正解：A
解説：
When assessing the risk of business disruption due to natural disasters, a firm must evaluate both the probability of each type of disaster occurring and the potential consequences of such disruptions. This approach ensures a comprehensive understanding of the risk landscape and helps prioritize mitigation strategies based on the severity of the impact. The consequences of a disruption can include financial losses, operational downtime, damage to infrastructure, and reputational harm. By assessing the potential consequences, the firm can develop targeted contingency plans, allocate resources effectively, and enhance overall resilience to various types of disasters.
References:
* National Institute of Standards and Technology (NIST). (2015). "Community Resilience Planning Guide for Buildings and Infrastructure Systems." NIST Special Publication 1190.
* FEMA. (2013). "Threat and Hazard Identification and Risk Assessment Guide." Comprehensive Preparedness Guide (CPG) 201.
質問 # 155
The Global Reporting Initiative (GRI) is intended to:
- A. provide guidance on best practices for preparing a sustainability report.
- B. establish the minimum standards that a firm should achieve for best-in-class.
- C. track the country's general business practices for country-to-country comparisons.
- D. allow for appropriate tariffs and fees for cross-border shipments.
正解：A
質問 # 156
Companies are more likely to consider the consequences of their product design decisions when they view the reverse supply chain as an extension of the:
- A. marketing process.
- B. sales and operations planning process.
- C. manufacturing process.
- D. forward supply chain.
正解：D
解説：
Section: Fundamentals of Supply Chain Management
質問 # 157
A company is considering relocating production to a lower-wage country. Volatility in which of the following areas most likely would impact profitability without modifying product landed costs?
- A. Commodity prices
- B. Product quality
- C. Currency exchange rates
- D. Labor costs
正解：C
質問 # 158
The question below is based on the following flowchart:
Which of the following phrases most accurately describes the complete flow of demand information?
- A. From supplier to customer
- B. From customer to manufacturer
- C. From supplier to manufacturer
- D. From customer to supplier
正解：D
質問 # 159
All of the following are contributed by sales during an S&OP meeting EXCEPT:
- A. competitive response time requirements
- B. stocking strategy by echelon
- C. metrics for customer service
- D. market trends
- E. new product plans and requirements
正解：B
質問 # 160
Which of the following actions typically would be the first step in implementing the philosophy of customer relationship management?
- A. Selecting an information technology solution
- B. Developing a map of the customer segments
- C. Creating a customer-centric organization
- D. Documenting the objectives for implementation
正解：C
解説：
Section: Fundamentals of Supply Chain Management
質問 # 161
A company that sells 60 units of product in a given year and has an average quantity on hand of 10 units. There are 360 selling days and 261 production days in the year. The company has on hand how many days of product inventory?
- A. 0
- B. 0.23
- C. 0.16
- D. 1
正解：A
質問 # 162
The best way to manage a business relationship is to measure performance to:
- A. cost of ownership metrics.
- B. quality targets.
- C. on-time delivery.
- D. agreed-upon metrics.
正解：D
解説：
The best way to manage a business relationship is to measure performance based on agreed-upon metrics.
These metrics are established mutually by both parties involved and reflect the key performance indicators (KPIs) that are most relevant to their specific relationship and objectives. This approach ensures transparency, accountability, and alignment of expectations, facilitating a collaborative and effective partnership. By focusing on these metrics, both parties can track progress, identify areas for improvement, and make data-driven decisions to enhance the relationship.References:
* "Supplier Relationship Management: Unlocking the Hidden Value in Your Supply Base" by Jonathan O'Brien
* "The Handbook of Supply Chain Management" by James B. Ayers
質問 # 163
Moving from engineer-to-order (ETO) to assembled-to-order (ATO) usually increases which of the following costs per unit?
- A. Transportation
- B. Inventory
- C. Manufacturing
- D. Procurement
正解：B
解説：
* Definitions:
* Engineer-to-Order (ETO): Products are designed and built to customer specifications after the order is received.
* Assemble-to-Order (ATO): Products are assembled from pre-existing components after receiving an order.
* Inventory Implications: Moving from ETO to ATO requires maintaining an inventory of components and subassemblies that can be quickly assembled into final products.
* Increased Costs:
* Inventory Costs: Increased because components need to be stocked to facilitate quick assembly.
* Comparison with Other Costs:
* Transportation (A): Costs per unit generally remain unaffected by the move from ETO to ATO.
* Manufacturing (C): Manufacturing costs per unit typically decrease due to standardized components.
* Procurement (D): Procurement costs might be streamlined due to bulk buying of components but do not necessarily increase per unit.
* Conclusion: The shift to ATO usually increases inventory costs per unit due to the need for maintaining a stock of components.
References
* "Manufacturing Planning and Control for Supply Chain Management" by Thomas E. Vollmann, William L. Berry, and David C. Whybark.
* APICS Dictionary, 16th Edition.
質問 # 164
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