合格させるSalesforce User-Experience-Designer試験最速合格
準備User-Experience-Designer問題解答でUser-Experience-Designer試験問題集
Salesforce User-Experience-Designer認定試験を受験するには、候補者はSalesforceのユーザーインターフェースとその様々な機能について良い理解を持っている必要があります。また、Sketch、Figma、Adobe XDなどのデザインツールを使いこなせることも重要です。さらに、候補者はSalesforceプロジェクトでの作業経験や、Salesforceユーザー向けのユーザーエクスペリエンスの設計経験を持っている必要があります。
Salesforceユーザー体験設計者認定は、Salesforceアプリケーションの設計と開発に関与する専門家にとって貴重な認定です。この認定は、専門家がSalesforceアプリケーションのユーザーフレンドリーなインターフェースを設計する能力を示し、世界的に認められています。この認定を取得した専門家は雇用主から高く評価され、就職市場で重要な需要があります。
質問 # 61
Cloud Kicks (CK) has an Unlimited Edition Salesforce org. CK's UX Designer has identified that dynamic dashboards could be a useful tool to improve org usability and experience.
How many different dynamic dashboards could they create?
- A. Unlimited
- B. Up to 10
- C. Up to 3
- D. Up to 20
正解：A
質問 # 62
A sales representative wants to personalize their own user experience.
Which two recommendations should be made to provide more intuitive access regularly used content?
Choose 2 answers
- A. Customize the Home page experience.
- B. Personalize the Navigation bar.
- C. Create shortcuts Favorites.
- D. Set up Quick Links in the Utility bar.
正解：B、D
質問 # 63
Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that marks a case as (Sensitive). UC requested that this flag can be viewed by all users who have access to the case but only be edited by the assigned case assessor. The case assessor is a lookup field on the case object. How can an architect achieve this requirement?
- A. Object Permissions.
- B. Custom Lightning Component.
- C. Permission Set.
- D. Field-level security
正解：B
質問 # 64
A UX Designer is considering the design of a record creation screen for the custom object Appointment.
Appointment records have to record types: Virtual and In-Person, Virtual appointments may have different virtual meeting software options, each with fields specific to it.
Which two considerations should be made when creating this record using Dynamic Forms?
Choose 2 answers
- A. The form will not be available on mobile devices.
- B. Fields can be organized into sections.
- C. The use of tabs when creating the record is not allowed.
- D. All software option sections of the form will always be visible.
正解：B、C
質問 # 65
W UX wants to customer the end user's Salesforce app experience.
Which two administrator capabilities should be used for mobile navigation menu setup?
Choose 2 answers
- A. Visualforce pages and Lightning pages can be included
- B. Tab visibility is dependent on the location of the user.
Different menu configurations can be set for different types of users. - C. Navigation items are configure in the Salesforce Navigation Setup mode.
正解：A、B
質問 # 66
Cloud Kicks hired a UX Designer to help create a form for a wide group of users. After receiving that final requirement, the designer realizes there are too many fields.
What could improve form readability?
- A. Improve form security by adding a challenge-response test.
- B. Replace field labels with placeholder text.
- C. Add section headers to visually separate fields into groups.
- D. Create a three-column grid to reduce the form length.
正解：C
解説：
Explanation
This allows users to quickly scan the form and identify the relevant fields, reducing the cognitive load and improving the overall user experience. Salesforce documentation states that "by grouping related fields into sections, you can make your forms easier to read and understand" [1].
[1] https://help.salesforce.com/articleView?id=forms_design_best_practices.htm&type=5
質問 # 67
Cloud Kicks has requested feature enhancements as a result of user acceptance testing.
In which three ways could the changes be effectively analyzed and implemented?
Choose 3 answers
- A. Create a prioritization list and perform a feasibility analysis.
- B. Determine the change in scope and impact of each enhancement request.
- C. Develop and deploy all enhancement requests before going live.
- D. Deploy enhancements with the feature and adjust scope accordingly.
- E. Reduce unexpected results by configuring and testing in & sandbox.
正解：A、B、C
質問 # 68
During discovery, a UX Designer finds that most sellers like the idea of using the utility bar for easy access and productivity.
Which three standard use cases could be recommended for using the utility bar to enhance the user experience? Choose 3 answers
- A. Access at any time to a customized set of items specific to an app
- B. Access to a consistent custom help menu across the org for all users
- C. Perform common tasks without navigating away from page
- D. Access to view a list of records favorited for quick access
- E. Quick access to Lightning Dialer
正解：A、B、D
質問 # 69
Which two would be considered responsive design best practices?
Choose 2 answers
- A. Minimize page weight.
- B. Use separate URLs per device.
- C. Utilize pop-up windows.
- D. Specify breakpoint sizes.
正解：A、B
質問 # 70
A UX Designer is creating a site for delivery within Builder for a customer who has strict requirements is stay focused on out-of-the-box styling and components only.
Which three methods would deliver a branded experience?
Choose 3 answers
- A. Create flexible layouts for pages with unique background images.
- B. Select a footer and configure which social media links to display.
- C. Select a theme and customize content including copy and imagery.
- D. Use the theme editor to adjust fonts, text case, colors, and site logo.
- E. Display custom variations of pages based on user behavior.
正解：A、B、E
質問 # 71
Cloud Kicks wants to plan out the strategy for an upcoming discovery phase.
Which three practices should be considered?
Choose 3 answers
- A. Consider platform-based before custom solutions.
- B. Determine user acceptance criteria.
- C. Gather insight from end users.
- D. Understand the problem before moving to solutions.
- E. Establish the research plan and timeline.
正解：A、C、E
解説：
Explanation
For Cloud Kicks' upcoming discovery phase, the three practices that should be considered are:
Option A. Understand the Problem Before Moving to Solutions: Establishing a clear understanding of the problem and what the desired outcomes are before beginning the discovery phase is essential for successful project planning. This can be done by gathering data and insights from end users, conducting research, and understanding how the problem is currently being addressed.
Option B. Gather Insight from End Users: Gathering insights from end users is a crucial step in the discovery phase.
End users provide valuable feedback and insights into the problem and how a potential solution may work.
This feedback can help shape the overall project plan and help identify potential solutions.
Option C. Establish the Research Plan and Timeline: The research plan and timeline should be established before beginning the discovery phase. This should include a list of tasks to be completed, the resources needed, and a timeline for completion. This plan should be communicated to all stakeholders so everyone is aware of the project goals and timeline.
質問 # 72
A UX Designer has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks.
After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.
What should the designer do next?
- A. Recommend Field Level Validation to ensure users are entering the correct data.
- B. Conduct a workshop with stakeholders to align on the current state and build consensus.
- C. Log the findings and move forward with presenting possible solutions.
- D. Tell the customer they need to improve operations before any work can be done.
正解：B
質問 # 73
A UX Designer at Cloud Kicks is planning out the company's website redesign using Experience Cloud and will help guide discovery.
Which three outputs of the discovery process should be prepare
Choose 3 answers
- A. High-Level Wireframes
- B. interactive Prototypes
- C. Journey Maps
- D. User Personas
- E. High-Fidelity Mock-ups
正解：A、C、D
解説：
Explanation
For the UX Designer at Cloud Kicks, the three outputs of the discovery process that should be prepared are User Personas, Journey Maps, and High-Level Wireframes. User Personas are fictional characters that represent a target audience for the website, and are used to help guide the website design. Journey Maps are diagrams that illustrate the user's experience as they navigate the website, and provide insights into how the user interacts with the website. High-Level Wireframes are simple sketches of the website layout, and are used to organize the website's content and design elements. Interactive Prototypes and High-Fidelity Mock-ups are not necessary outputs of the discovery process, as they are more detailed representations of the design that come later in the design process. For more information, see the Salesforce Experience Cloud documentation (https://help.salesforce.com/articleView?id=experience_cloud_overview.htm&type=5).
質問 # 74
A UX Designer wants to use Paths to provide guidance about which activities sales representatives should be doing at each stage of the opportunity lifecycle.
Which two elements could be used in the Path's Guidance for Success sections?
- A. Rich Text
- B. Images and Links
- C. Lightning Component
- D. Progress Indicator
正解：A、B
解説：
Explanation
The two elements that can be used in the Path's Guidance for Success section are Images and Links and Rich Text. Images and Links can be used to provide visual elements to the Guidance for Success section, while Rich Text can be used to provide text-based explanations and instructions. In addition, a Progress Indicator can be used to show the user's progress through the Path.
Images and Links can be used to provide visual elements to the Guidance for Success section. For example, if the user needs to read an article, a link to the article can be included, as well as an image of the article cover.
Similarly, if the user needs to view a video, a link to the video and an image of the video can be included.
Rich Text can be used to provide text-based explanations and instructions. This can include explanations of what the user should be doing at each stage of the Path, as well as any other helpful information.
Finally, a Progress Indicator can be used to show the user's progress through the Path. This can help the user understand where they are in the Path and how far they have left to go.
References:
[1] https://help.salesforce.com/articleView?id=path_guidance.htm&type=5 [2] https://help.salesforce.com/article
質問 # 75
Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction
- A. deboarding planning
- B. user interface planning
- C. voice and tone planning
- D. Training and support for planning
正解：B
質問 # 76
Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?
- A. Expert Review
- B. Card Sorting
- C. Task Analysis
- D. Prototype testing
正解：B
質問 # 77
The service team at Cloud Kicks has complained about the quantity of list views available, ,making it hard find the relevant ones.
In which two ways should their experience be improved? Choose 2 answers
- A. Request users to create and share their list views.
- B. Remove irrelevant public list views.
- C. Recommend using related lists instead of list views.
- D. Share list views to Public Groups and only add relevant users.
正解：B、C
質問 # 78
Cloud Kicks wants to create a new service experience, increasing user satisfaction for internal and external users Both a customer community and a service console win be created.
Which tool should a UX Designer use to document user goals, common tasks, and pain points?
- A. Storyboards
- B. User Personas
- C. User Journeys
- D. Wireframes
正解：B
質問 # 79
Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.
Which additional element(s) would be essential?
- A. User interface planning
- B. Training and support planning
- C. Voice and tone planning
- D. Onboarding planning
正解：A
質問 # 80
During our interview, a UX designer discovers that the most common daily task for the user is to view and commonly view reports using the global search bar for:
- A. Make the global search bar bigger on every page
- B. Add the daily task component to the homepage
- C. Create the mind board to communicate the visual style of the UI
- D. Update the homepage with access to commonly used reports
正解：A
質問 # 81
A UX Designer is asked to design a new application built on Salesforce.
What should be their first step?
- A. Create branding sets for each audience using Experience Builder.
- B. Become familiar with the Salesforce Lightning Design System (SLDS) component blueprints.
- C. Find and review relevant AppExchange packages.
- D. Design a series of custom web component for the app.
正解：B
質問 # 82
Cloud Kicks (CK) is incorporating Relationship Design principle into its business model and customer offerings wherever possible. Choose 3 answers
- A. Reframing products in terms of user value over features and functions
- B. Prioritizing Innovation over copying the competition
- C. Prioritize engagement number of impressions
- D. Uncovering customer needs over broadcasting product benefits
- E. Releasing Salesforce updates in managed packages over unmanaged packages
正解：A、B、C
質問 # 83
Which two steps should a UX Designer take to create and deliver responsible and transparent AI technology?
Choose 2 answers
- A. Design AI that is seamless enough so the user does not notice.
- B. Document model cards to clarify intended context and use cases.
- C. Collect as much data from the user as possible for a catered experience.
- D. Provide clear explanations of AI predictions or recommendations.
正解：B、D
解説：
Explanation
Option C. Document model cards to clarify intended context and use cases.
Model cards are documents that describe the intended use, performance, and limitations of AI models. They help ensure that the AI technology is being used responsibly and transparently, as they provide clear information about the model's context, data, and assumptions. This can help reduce the risk of unintended consequences and build trust with users.
Option D. Provide clear explanations of AI predictions or recommendations.
Clear explanations of AI predictions or recommendations help build trust with users and increase understanding of how the AI technology works. By providing an understandable explanation of how a prediction or recommendation was made, users can gain a better understanding of the technology and how it is intended to be used. This can also help reduce the risk of unintended consequences and improve accountability.
質問 # 84
What are Salesforce core design principles when making design decisions?
- A. Emphasis, Alignment. Consistency, Beauty
- B. Clarity, Efficiency, Balance, Proportion
- C. Clarity, Efficiency, Consistency, Beauty
- D. Emphasis, Efficiency, Repetition, Proportion
正解：C
質問 # 85
A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal.
Which UX design method should be used?
- A. User Persona
- B. Lightning Flow
- C. Site Map
- D. User Flow
正解：A
質問 # 86
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User-Experience-Designer 認定は、Salesforce デザインのキャリアアップを望むプロフェッショナルにとって貴重な資産です。これは、ユーザーエクスペリエンスデザインのベストプラクティスに沿ったユーザーセンタードなソリューションを設計および実装する能力を持っていることを証明する業界で認められた認定です。この認定は、人気のある顧客関係管理 (CRM) ソフトウェアで知られる Salesforce によって授与されます。
リアルSalesforce User-Experience-Designer試験問題 [更新されたのは2023年]：https://www.jpntest.com/shiken/User-Experience-Designer-mondaishu