[2023年05月] 確実合格する有効な方法Salesforce試験問題集でUser-Experience-Designer試験学習ガイド
User-Experience-Designer問題集とSalesforce Certified User Experience Designerトレーニングコースでお客様の合格を楽にさせる学習合格試験問題！
Salesforce User-Experience-Designer認定試験は、2つのパートに分かれています：多肢選択試験とシナリオベースの試験です。多肢選択試験は、ユーザーエクスペリエンスの設計原則とベストプラクティスの知識と理解をテストする60の質問で構成されています。シナリオベースの試験は、候補者が自分の知識とスキルを実世界のシナリオに適用する能力をテストする5つのタスクで構成されています。
Salesforce User-Experience-Designer Examは、Salesforceプラットフォームを使用してユーザーインターフェースを設計する知識とスキルを検証する認定試験です。この認定試験は、ユーザーエクスペリエンスデザインに特化した専門家で、この分野のスキルと専門知識を向上させたい人を対象としています。この試験では、ユーザーが直感的で、視覚的に魅力的で、エンゲージメントを促すユーザーインターフェースを設計する能力が試験されます。
質問 # 71
The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfill a specific business requirement.
Which two best practices should be considered?
Choose 2 answers
- A. Prioritize Aura markup even if there is a Lightning Web Component (LWC) available.
- B. Find the dosest Salesforce Lightning Design System (SLDS) Blueprint to help inform the custom Lightning component.
- C. Exhaust the list of available base Lightning component in the component Library.
- D. Create HTML markup and link the SLDS stylesheet via static Resource.
正解：C、D
質問 # 72
Cloud Kicks wants its Discovery team to help explain the relationships between process steps and business teams.
Which types of process map should they produce?
- A. Cross-Functional Flowchart
- B. SIPOC Map
- C. Value Stream Map
- D. High-Level Process Map
正解：A
質問 # 73
Cloud Kicks has requested feature enhancements as a result of user acceptance testing.
In which three ways could the changes be effectively analyzed and implemented?
Choose 3 answers
- A. Create a prioritization list and perform a feasibility analysis.
- B. Develop and deploy all enhancement requests before going live.
- C. Deploy enhancements with the feature and adjust scope accordingly.
- D. Determine the change in scope and impact of each enhancement request.
- E. Reduce unexpected results by configuring and testing in & sandbox.
正解：A、B、D
質問 # 74
A UX Designer has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks. After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.
What should the designer do next?
- A. Recommend Field Level Validation to ensure users are entering the correct data.
- B. Log the findings and move forward with presenting possible solutions.
- C. Conduct a workshop with stakeholders to align on the current state and build consensus.
- D. Tell the customer they need to improve operations before any work can be done.
正解：C
質問 # 75
Cloud Kicks wants to apply branding to its current Salesforce org, currently using Lightning Experience. The look and feel must follow company design guidelines.
Which declarative design properties should be used to achieve this?
- A. Design a custom Branding set in use interface, selecting a logo, colors, and font type.
- B. Create a custom Theme in Themes and Branding, selecting logo, brand colors, and images.
- C. Develop a custom Layout in user interface, attaching a new stylesheet in static resources.
- D. Choose one of the built-in Salesforce themes that closest matches the design guidelines
正解：A
質問 # 76
A UX Designer wants to plan and communicate the intended page layouts of a community portal.
Which tool should they use?
- A. Personas
- B. Process Flows
- C. Wireframes
- D. Journey Mapping
正解：C
質問 # 77
Cloud Kicks' support agents need to interact with customer information stored in several different objects when handling cases submitted from their web form.
In which two ways could the agent experience be made more efficient? Choose 2 answers
- A. Open links in new windows when agents click on details from case widgets.
- B. Complete relevant information about the customer using Lightning Record Pages.
- C. Use Salesforce Flow to help complete fields required for case closure.
- D. Design custom Lightning Web Components for the customer to complete.
正解：A、D
質問 # 78
W UX wants to customer the end user's Salesforce app experience.
Which two administrator capabilities should be used for mobile navigation menu setup?
Choose 2 answers
- A. Navigation items are configure in the Salesforce Navigation Setup mode.
- B. Tab visibility is dependent on the location of the user.
Different menu configurations can be set for different types of users. - C. Visualforce pages and Lightning pages can be included
正解：B、C
質問 # 79
Cloud Kicks's development team is working on the build of a new custom component using VS Code. They often have new CSS dasses and properties conflicting with the Salesforce Lightning Design System (SLDS).
What should simplify working with SLDS in Lightning Components?
- A. Install SLDS creator from AppExchange
- B. Keep the SLDS Stylesheet open for reference
- C. SLDS Validator extension for VS Code
- D. Salesforce Developer Console should be used instead
正解：A
質問 # 80
A UX Designer at Cloud Kicks (CK) recommends a Salesforce Console application for CK's service representatives.
The service representatives work on multiple support cases hour, accessing them via queues, calls, or live chat.
Which console navigation feature would NOT be relevant to the designer recommendation?
- A. Multiple subtabs can be beneath a single parent record.
- B. Service representatives with lower resolution monitors will have a better user experience.
- C. More than one detail item can be open at a time.
- D. A split list of records and individual record detail can see on the same screen.
正解：A
質問 # 81
A UX Designer has completed discovery, research analysis, and ideation.
How should they prepare for the next phase?
- A. Create business model canvas.
- B. Continue iterating.
- C. Determine what to prototype.
- D. Build partnerships.
正解：C
解説：
Explanation
The next phase for a UX designer after completing discovery, research analysis, and ideation is to determine what to prototype. Prototyping is the process of creating a model, mock-up, or simulation of a user interface to test out ideas and gain feedback from users. Prototyping can be done in a variety of ways, from low-fidelity paper prototypes to high-fidelity digital prototypes. It is important to consider the purpose of the prototype and the amount of detail needed to accurately test out the user experience.
To prepare for the prototyping phase, a UX designer should review the research data and user insights gathered during the discovery, research analysis, and ideation stages. They should determine what needs to be tested out and create a plan for creating the prototype, considering the level of fidelity needed, the resources available, and the timeline. Additionally, they should consider what metrics they want to measure when testing the prototype, such as user engagement, usability, and satisfaction.
References:
[1] https://www.salesforce.com/blog/2019/12/ux-design-prototyping.html [2] https://uxplanet.org/the-importance
質問 # 82
Cloud kicks wants to incorporate human-centered design across its organization.
Which two practices should be adopted?
- A. Creating requirements based business leaders' priorities
- B. Observing user behavior
- C. Putting oneself in the situation of the end user
- D. Including Innovative ideas to showcase technology
正解：A、B
質問 # 83
Cloud Kicks has asked its UX Designer to optimize its Salesforce instance to help the IT help desk team quickly resolve queued Case. The requirements include:
* The ability to view their Case queue while working a particular Case.
* A persistent place to create Notes.
Which two Salesforce configuration features should be recommended?
Choose 2 answers
- A. Dynamic Forms
- B. Activity Timeline
- C. List View - Split View
- D. Docked Utility Bar
正解：A、B
質問 # 84
A UX Designer wants to understand the mental model of employees who have requested a new internal community, The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable architecture.
Which technique should be used?
- A. Cognitive Walkthrough
- B. Tree Testing
- C. User Test
- D. Card Sorting
正解：D
質問 # 85
Cloud Kicks (CK) wants to integrate learning in the flow of work and is considering using In-App Learning functionality. CK wants to assign learning content to employees as part of its onboarding process.
Which two features could be assigned to learners? Choose 2 answers
- A. Trails
- B. Trailmixes
- C. Modules/Badges
- D. External LMS Content
正解：A、B
質問 # 86
Which visual design elements should be used in corporate style and branding guidelines?
- A. Sketching, Wireframes, Storyboards
- B. Typography. Color, Imagery
- C. User Stories, Scenario, UX Reviews
- D. A/B Testing, Heuristics, Dairy Studies
正解：B
質問 # 87
Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction
- A. Training and support for planning
- B. voice and tone planning
- C. user interface planning
- D. deboarding planning
正解：C
質問 # 88
A UX Designer is analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topic component to display content.
Which UI configuration should be used to further individualize each featured topic?
- A. Select and upload SVG Icons that represent each featured topic.
- B. Add a description under the topic label further describing each topic.
- C. Add a description displayed on mouse hover further description each topic.
- D. Select and upload images that represent each featured topic.
正解：B
解説：
Explanation
This allows users to easily distinguish between different topics and quickly scan for relevant topics. Salesforce documentation on the Featured Topics component states that "You can add a description for each featured topic, which appears in the user interface below the topic label" [1].
[1] https://help.salesforce.com/articleView?id=knowledge_articles_sites_featured_topic.htm&type=5
質問 # 89
Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.
What should be recommended?
- A. Docked prompt using In-App Guidance
- B. Lightning Path component
- C. Custom video component
- D. Utility bar with embedded video
正解：B
質問 # 90
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Salesforce User-Experience-Designer（Salesforce Certified User Experience Designer）認定試験は、Salesforceを使用してユーザーエクスペリエンスを設計する専門家になりたい個人のスキルと知識をテストするために設計された専門認定試験です。この認定は、Salesforceユーザーのニーズに合わせた魅力的で効果的なユーザーインターフェイスを作成したいデザイナーを対象としています。
最新 [2023年05月] 効果的な学習法で試験合格できるUser-Experience-Designer：https://www.jpntest.com/shiken/User-Experience-Designer-mondaishu