[2023年更新]合格できるUser-Experience-Designer試験にはリアルな問題解答
User-Experience-Designer試験問題ゲット最新[2023]と正解回答
SalesforceユーザーExperience-Designer試験は、Salesforceエコシステムでユーザーエクスペリエンスを設計する個人の能力を測定する認定プログラムです。この試験は、ユーザーエクスペリエンス全体を強化する直感的でユーザー中心の設計を作成するために必要な知識とスキルのテストに焦点を当てています。 Salesforce認定ユーザーエクスペリエンスデザイナーとして、個人は、エンドユーザーのニーズと一致するカスタムユーザーインターフェイス、ワークフロー、ユーザーエクスペリエンスの設計に関する専門知識を実証できます。
認定試験の対象となるには、Salesforceアプリケーション向けのユーザーインターフェイスを設計した経験があり、ユーザー調査、設計思考、設計原則に精通している必要があります。試験は、105分の時間枠内で完了する必要がある60の多肢選択式の質問で構成されています。試験の合格スコアは68％であり、認定は2年間有効です。
Salesforce User-Experience-Designer認定を取得するには、ユーザーリサーチ、ユーザーインターフェースデザイン、アクセシビリティ、ユーザビリティテスト、およびインタラクションデザインなど、ユーザーエクスペリエンスデザインのさまざまな側面をカバーする厳しい試験に合格する必要があります。試験は60問の多肢選択問題で構成され、105分の制限時間があります。候補者は、認定を取得するために68％以上の合格点を取得する必要があります。試験に合格すると、個人はソーシャルメディアで共有したり、LinkedInプロフィールに追加したりできるデジタルバッジを受け取ります。これにより、Salesforceユーザーエクスペリエンスデザインの専門知識を証明します。さらに、認定された個人は、最新のSalesforce開発やユーザーエクスペリエンスデザインのトレンドについてのベストプラクティス、洞察、リソースを共有するグローバルコミュニティにアクセスできます。
質問 # 60
A UX Designer at Cloud Kicks (CK) is going to conduct discovery phase research to understand more about the customers' purchasing habits. They are interested in remotely observing customers' buying patterns over the course of a 2 -month period.
Which research methodology should be used?
- A. Usability Study
- B. Diary Study
- C. Survey
- D. Focus Group
正解：A
質問 # 61
A UX Designer is using the human-centered design approach to redesign a portal that medical staff use to report on patient demographics.
Which activity should come first in the process?
- A. Writing technical requirements for how the portal should function
- B. Estimating the cost to complete development of the portal
- C. Observing the medical staff while they use their existing portal
- D. Designing a mockup of how the new portal will look
正解：C
解説：
Explanation
The first activity in the process when using a human-centered design approach to redesign a portal that medical staff use to report on patient demographics should be observing the medical staff while they use their existing portal. This is a critical step in the process, as it helps to identify user needs, preferences, and behaviors so that the design of the new portal can be tailored to meet their specific needs.
Observing the medical staff while they use the portal will help to identify any existing problems and highlight areas where the portal can be improved. This can include issues with usability, functionality, and accessibility.
Additionally, observing how the medical staff interact with the portal can help to identify any potential areas of improvement and uncover any hidden requirements or user needs.
References:
[1] https://www.salesforce.com/blog/2019/02/human-centered-design.html [2] https://uxplanet.org/human-center
質問 # 62
Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time.
How should a UX Designer suggest the bank represent its customers within its Salesforce instance?
- A. Standard Account object.
- B. Standard Lead Object
- C. Standard Opportunity object.
- D. Standard Person Account Object
正解：B
質問 # 63
The service team at Cloud Kicks has complained about the quantity of list views available, ,making it hard find the relevant ones.
In which two ways should their experience be improved? Choose 2 answers
- A. Recommend using related lists instead of list views.
- B. Remove irrelevant public list views.
- C. Request users to create and share their list views.
- D. Share list views to Public Groups and only add relevant users.
正解：A、B
質問 # 64
Cloud Kicks (CK) is planning to roll out a refreshed version of its mobile app with some new functionality for customers.
What are two reasons why CK's UX Designer would consider using an interactive prototype in this situation?
Choose 2 answers.
- A. To avoid added long-term cost from oversight-driven rework
- B. To eliminate the need for journey mapping during discovery
- C. To increase the speed of design compared to paper prototyping
- D. To enable iterative feedback from the users
正解：B、C
質問 # 65
Cloud Kicks wants to implement its company colors in all UI components, like buttons and icons, using a custom themes.
How does the Salesforce Lightning Design System (SLDS) ensure the UI components align with the theme?
- A. CSS Hex colors
- B. JS libraries loaded from a static resource
- C. Builder panels
- D. Design tokens prefixed with "brand"
正解：D
質問 # 66
Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.
Which additional element(s) would be essential?
- A. User interface planning
- B. Onboarding planning
- C. Training and support planning
- D. Voice and tone planning
正解：A
質問 # 67
The Client Service team at Cloud Kicks is having issues when editing an order record. The validation rule returns a top-of-page error indicating two other fields must be provided to validate and save the order changes.
How should they efficiently find the correct fields?
- A. Make sure the required field names are added to the top-of-page error message.
- B. Replace the top-of-page validation with two field validations, assigning the respective fields.
- C. Remove the validation rule completely and provide training about order changes.
- D. Replace the validation rule with help text informing the business requirement.
正解：A
質問 # 68
How would a UX Designer Differentiate between voice and tone?
- A. Voice reflects the character and tone is one's strength.
- B. Voice reflects the frequency and tone is one's pitch.
- C. Voice reflects the personality and tone is the way one speaks.
- D. Voice reflects the expression and tone is the way one designs.
正解：D
質問 # 69
A UX Designer is creating an experience to help organize content into collapsible sections.
Which Lightning component should be used?
- A. Einstein Next Best Action
- B. Highlights Panel
- C. Accordion
- D. Lightning Toggle
正解：C
解説：
Explanation
The Lightning Accordion component is designed to help create an organized, collapsible display of content. It is composed of a header and a body, which can be used to display different sections of content in an organized way. The body of the Accordion is hidden until the header is clicked, allowing the user to quickly and easily access the content they need. Salesforce provides a detailed guide to using the Accordion component, including examples and code snippets, which can be found here: https://developer.salesforce.com/docs/component-library/documentation/lwc/lwc.use_accordion.
質問 # 70
Cloud Kicks needs functional components that will be used on many pages. The components need to be consistent with the look and feel of Lightning Experience.
What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?
- A. Component Blueprints
- B. JavaScript Frameworks
- C. Custom Lightning components
- D. Experience Lightning Components
正解：D
質問 # 71
Cloud Kicks (CK) wants to integrate learning in the flow of work and is considering using In-App Learning functionality. CK wants to assign learning content to employees as part of its onboarding process.
Which two features could be assigned to learners? Choose 2 answers
- A. Trails
- B. External LMS Content
- C. Trailmixes
- D. Modules/Badges
正解：A、C
質問 # 72
A UX Designer wants to explore sample code for Lightning components and see how changing to code affects the visual appearance in real time, without deploying any code to a Salesforce org.
Which two resources should help accomplish this?
Choose 2 answers
- A. Develop Center's Lightning Component Library
- B. Local Development Server
- C. Lightning Design System Website
- D. Lightning Web Component Recipes App
正解：A、D
質問 # 73
A UX Designer needs to restyle a Lightning Experience model to meet brand guidelines.
Which two steps should the designer take?
Choose 2 answers
- A. Use design tokens.
- B. Use a Lightning flow.
- C. Configure properties in App Builder.
- D. Find the appropriate component blueprint.
正解：A、D
質問 # 74
Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
* Shipment records that belong to their teams can be seen by other users.
* Shipment amount should be visible only by managers, but sales reps are able to view it.
Which two features did the development team miss that is causing the problems?
Choose 2 answers.
- A. Use With Sharing keyword in Apex classes to enforce sharing rules evaluation.
- B. Use runAs in test class to enforce user permissions and field-level permissions.
- C. Use isAccessible() method in Apex classes to check field accessibility
- D. Use isSharable keyword in Apex classes to assure record visibility.
正解：A、C
質問 # 75
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