2023年最新のお手軽に合格させるUser-Experience-Designer試験にはこちらが提供する問題集PDFテストエンジン
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質問 # 20
A UX Designer is analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topic component to display content.
Which UI configuration should be used to further individualize each featured topic?
- A. Add a description under the topic label further describing each topic.
- B. Select and upload images that represent each featured topic.
- C. Add a description displayed on mouse hover further description each topic.
- D. Select and upload SVG Icons that represent each featured topic.
正解：A
解説：
Explanation
This allows users to easily distinguish between different topics and quickly scan for relevant topics. Salesforce documentation on the Featured Topics component states that "You can add a description for each featured topic, which appears in the user interface below the topic label" [1].
[1] https://help.salesforce.com/articleView?id=knowledge_articles_sites_featured_topic.htm&type=5
質問 # 21
Cloud Kicks needs functional components that will be used on many pages. The components need to be consistent with the look and feel of Lightning Experience.
What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?
- A. JavaScript Frameworks
- B. Experience Lightning Components
- C. Custom Lightning components
- D. Component Blueprints
正解：B
質問 # 22
A Development team is not valuing the results of a usability testing session.
How should acceptance of the results be increased?
- A. The Development team can perform script testing.
- B. Create a new prototype to demonstrate improvement.
- C. Include links to best practice artides for each finding.
- D. Invite team members to observe usability sessions.
正解：C
質問 # 23
The service team at Cloud Kicks has complained about the quantity of list views available, ,making it hard find the relevant ones.
In which two ways should their experience be improved? Choose 2 answers
- A. Recommend using related lists instead of list views.
- B. Share list views to Public Groups and only add relevant users.
- C. Request users to create and share their list views.
- D. Remove irrelevant public list views.
正解：A、D
質問 # 24
An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)?
Choose 3 answers
- A. Abundant
- B. Operable
- C. Delightful
- D. Robust
- E. Understandable
正解：A、B、C
質問 # 25
In which two ways could the usability of accordion elements be improved in a mobile environment?
Choose 2 answers
- A. Nest an accordion inside of another
- B. Use the ''back'' browser button to collapse content
- C. Include persistent headings.
- D. Only allow users to open one selection at a time.
正解：A、D
質問 # 26
Cloud Kicks (CK) is going to launch a new Salesforce process for its Customer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process?
Choose 3 answers
- A. User Engagement Dashboard and Report
- B. Custom Permission Sets
- C. Chatter polls
- D. Salesforce Surveys for user Satisfaction
- E. Visualforce App
正解：A、D
質問 # 27
A UX Designer is considering the design of a record creation screen for the custom object Appointment.
Appointment records have to record types: Virtual and In-Person, Virtual appointments may have different virtual meeting software options, each with fields specific to it.
Which two considerations should be made when creating this record using Dynamic Forms?
Choose 2 answers
- A. All software option sections of the form will always be visible.
- B. The use of tabs when creating the record is not allowed.
- C. Fields can be organized into sections.
- D. The form will not be available on mobile devices.
正解：B、C
質問 # 28
A UX Designer is creating a customer support site in Experience Builder that will be internationalized across 12 different countries.
Which two design considerations should be made when planning for this site?
- A. Colors may have different culture meanings in different countries, changing the intent of UI elements.
- B. Colors may have different contrast rations in some countries and need adjust contrast for proper visibility by users.
- C. Countries may read text in a different (right to left vs. left to right) and layouts will be to be adjusted.
- D. Country flags used as links to adjust languages provide an ideal way to switch between locales or languages for users.
正解：A、C
質問 # 29
W UX wants to customer the end user's Salesforce app experience.
Which two administrator capabilities should be used for mobile navigation menu setup?
Choose 2 answers
- A. Navigation items are configure in the Salesforce Navigation Setup mode.
- B. Tab visibility is dependent on the location of the user.
Different menu configurations can be set for different types of users. - C. Visualforce pages and Lightning pages can be included
正解：B、C
質問 # 30
A branding and marketing team wants to customize the theme in the external customer support site to match the style guide requirements?
What should be the recommended next step?
- A. Override conflicting Salesforce Lightning Design System (SLDS) styles.
- B. Configure the Experience Builder Theme panel.
- C. Create a custom-scoped CSS style sheet.
- D. Link a company style sheet.
正解：D
質問 # 31
Cloud Kicks (CK) has already identified its user personas. The UX Designer wants to synthesize what CK knows about the users so that a shared understanding is created with the rest of the organization.
Which tool should be used to share this insight?
- A. Full Recorded Interviews
- B. A/B Testing
- C. Heuristic Review
- D. Empathy Map
正解：C
質問 # 32
A UX Designer has created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?
- A. Surver
- B. Usability Testing
- C. Focus Groups
- D. Qualitative
正解：A
質問 # 33
What would it mean for the user when designing perceivable content?
- A. The content should only be visible.
- B. The content should not be visible to all senses.
- C. The content should only be audible.
- D. The content should not be visible to all senses.
正解：A
質問 # 34
What are three benefits of asking the user to think aloud during a user task? Choose 3 answers
- A. Flexibility
- B. Raw stream of thought
- C. No special equipment needed
- D. Unblased behavior
- E. Natural process
正解：A、B、D
質問 # 35
What are Salesforce core design principles when making design decisions?
- A. Emphasis, Alignment. Consistency, Beauty
- B. Emphasis, Efficiency, Repetition, Proportion
- C. Clarity, Efficiency, Consistency, Beauty
- D. Clarity, Efficiency, Balance, Proportion
正解：A
質問 # 36
The UX Designer at Cloud Kicks is asked to make the website size and content adapt to the screen size, platform and orientation.
Which design should the design use?
- A. Reactive
- B. Refactored
- C. Responsive
- D. Proactive
正解：C
質問 # 37
Cloud Kicks (CK) is going to launch a new Salesforce process for its Customer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process?
Choose 3 answers
- A. User Engagement Dashboard and Report
- B. Custom Permission Sets
- C. Visualforce App
- D. Chatter polls
- E. Salesforce Surveys for user Satisfaction
正解：A、C、E
質問 # 38
Cloud Kicks wants to represent stages for opportunities within the sales process.
Which Salesforce Lightning Designing System (SLDS) component should be recommended?
- A. Scoped Tabs
- B. Path
- C. Progress indicator
- D. Activity Timeline
正解：C
質問 # 39
Cloud Kicks hired a UX Designer to help create a form for a wide group of users. After receiving that final requirement, the designer realizes there are too many fields.
What could improve form readability?
- A. Create a three-column grid to reduce the form length.
- B. Replace field labels with placeholder text.
- C. Improve form security by adding a challenge-response test.
- D. Add section headers to visually separate fields into groups.
正解：D
解説：
Explanation
This allows users to quickly scan the form and identify the relevant fields, reducing the cognitive load and improving the overall user experience. Salesforce documentation states that "by grouping related fields into sections, you can make your forms easier to read and understand" [1].
[1] https://help.salesforce.com/articleView?id=forms_design_best_practices.htm&type=5
質問 # 40
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